Zeynep Ton

MIT Sloan School of Management

100 Main Street

E62-416

Cambridge, MA 02142

United States

  • MIT Sloan School of Management

SCHOLARLY PAPERS

2

DOWNLOADS

1,015

TOTAL CITATIONS

3

Scholarly Papers (2)

Actions:
Email selected abstracts
1.

If Higher Pay Is Profitable, Why Is It So Rare? Modeling Competing Strategies in Mass Market Services

Number of pages: 59 Posted: 16 Nov 2017 Last Revised: 20 Nov 2019
Hazhir Rahmandad and Zeynep Ton
Massachusetts Institute of Technology (MIT) - Sloan School of Management and MIT Sloan School of Management
Downloads 531 (114,526)
Citation 1

Abstract:

Loading...

complementarity, performance landscape, service industry, high performance work systems, system dynamics

2.

The Effect of Unstable Schedules on Unit and Employee Productivity

MIT Sloan Research Paper No. 6056-19
Number of pages: 21 Posted: 05 May 2021 Last Revised: 29 Sep 2021
Mahdi Hashemian, Zeynep Ton and Hazhir Rahmandad
Koc, MIT Sloan School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 484 (128,112)
Citation 2

Abstract:

Loading...

Hourly Employees, Schedules, Store Productivity, Hours, Schedule Consistency, Schedule Predictability, Instrumental Variables, Natural Experiment