Zeynep Ton

MIT Sloan School of Management

100 Main Street

E62-416

Cambridge, MA 02142

United States

SCHOLARLY PAPERS

2

DOWNLOADS

434

SSRN CITATIONS

0

CROSSREF CITATIONS

1

Scholarly Papers (2)

1.

If Higher Pay Is Profitable, Why Is It So Rare? Modeling Competing Strategies in Mass Market Services

Number of pages: 59 Posted: 16 Nov 2017 Last Revised: 20 Nov 2019
Hazhir Rahmandad and Zeynep Ton
Massachusetts Institute of Technology (MIT) - Sloan School of Management and MIT Sloan School of Management
Downloads 363 (102,825)
Citation 1

Abstract:

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complementarity, performance landscape, service industry, high performance work systems, system dynamics

2.

The Effect of Unstable Schedules on Unit and Employee Productivity

Number of pages: 21 Posted: 05 May 2021 Last Revised: 06 Aug 2021
Koc, MIT Sloan School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 71 (399,984)

Abstract:

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Hourly Employees, Schedules, Store Productivity, Hours, Schedule Consistency, Schedule Predictability, Instrumental Variables, Natural Experiment