María J. Esteban Ferrer

ESADE Law School, Ramon Llull University

Profesora Asociada

Av. de Pedralbes 60-62

Barcelona, Barcelona 08034

Spain

http://www.esade.edu/profesorado/mariajose.esteban

SCHOLARLY PAPERS

3

DOWNLOADS

832

SSRN CITATIONS

1

CROSSREF CITATIONS

0

Scholarly Papers (3)

1.

The Integration of Law into Global Business Solutions: The Rise, Transformation, and Potential Future of the Big Four Accountancy Networks in the Global Legal Services Market

Law and Social Inquiry, 2017, HLS Center on the Legal Profession Research Paper No. 2017-2
Number of pages: 46 Posted: 04 Aug 2017
David B. Wilkins and María J. Esteban Ferrer
Harvard University - Center on the Legal Profession and ESADE Law School, Ramon Llull University
Downloads 621 (47,559)
Citation 1

Abstract:

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2.

Taking the 'Alternative' out of Alternative Legal Service Providers: Remapping the Corporate Legal Ecosystem in the Age of Integrated Solutions

New Suits: Appetite for Disruption in the Legal World (Michele Destefano and Guenther Dobrauz-Saldapenna, eds), Forthcoming, HLS Center on the Legal Profession Research Paper No. 2019-1
Number of pages: 26 Posted: 16 May 2019
David B. Wilkins and María J. Esteban Ferrer
Harvard University - Center on the Legal Profession and ESADE Law School, Ramon Llull University
Downloads 211 (161,323)

Abstract:

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legal profession, alternative legal service providers, Big 4, legal tech, law firms, in-house legal departments, legal ecosystem, rule of law, legal education, agile working, multidisciplinary practice, outsourcing, managed legal services, integrated solutions

3.

Applying QFD to Strategic Quality Management in Law Firms

María J. Esteban-Ferrer & Jesús Tricás (2012) Applying QFD to strategic quality management in law firms, Total Quality Management & Business Excellence, 23:11-12, 1433-1451, DOI: 10.1080/14783363.2012.704277
Posted: 06 Feb 2019
María J. Esteban Ferrer and Jesús Tricás
ESADE Law School, Ramon Llull University and Ramon Llull University - IQS School of Management

Abstract:

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Quality Function Deployment, Law Firm, Legal Industry, Strategic Quality Resources, the Voice of the Client, Service Value