Jifeng Luo

Shanghai Jiao Tong University (SJTU)

Associate Professor

Minhang, 东川路800号

Shanghai, Shanghai 200240

China

SCHOLARLY PAPERS

2

DOWNLOADS

171

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Information Technology, Cross-Channel Capabilities, and Managerial Actions: Evidence from the Apparel Industry

Journal of the Association for Information Systems, Forthcoming, Georgia Tech Scheller College of Business Research Paper No. 2016-056
Number of pages: 39 Posted: 09 Oct 2016
Jifeng Luo, Ming Fan and Han Zhang
Shanghai Jiao Tong University (SJTU), University of Washington - Michael G. Foster School of Business and Georgia Institute of Technology - Scheller College of Business
Downloads 171 (183,647)

Abstract:

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Cross Channel Capabilities, IT Applications, IT Business Value, Managerial Actions, Omnichannel Retailing

2.

The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction

MIS Quarterly, Vol. 36 No. 4, pp. 1131-1144, December 2012
Posted: 15 May 2015 Last Revised: 19 Oct 2018
Jifeng Luo, Sulin Ba and Han Zhang
Shanghai Jiao Tong University (SJTU), University of Connecticut School of Business and Georgia Institute of Technology

Abstract:

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Product uncertainty, retailer visibility, service quality, website design, customer satisfaction, search goods, experience goods, archival data