Panos Chountalas

University of Piraeus

Piraeus

Greece

Hellenic Open University

Parodos Aristotelous 18

Patra, 26335

Greece

SCHOLARLY PAPERS

27

DOWNLOADS

630

CITATIONS

7

Scholarly Papers (27)

1.

Consumer Attitudes Towards Private Label Products: An Empirical Investigation

Proceedings of the eRA-9 International Scientific Conference (ISSN-1791-1133), pp. 18-26
Number of pages: 9 Posted: 11 Sep 2015
Dionysis Kasotakis and Panos Chountalas
Hellenic Open University and University of Piraeus
Downloads 110 (246,606)

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private label products; branded products; retail industry; consumers’ attitudes; economic recession

2.

Call Center Technology Management: Theory and Managerial Implications

Proceedings of the eRA-9 International Scientific Conference (ISSN-1791-1133), pp. 27-34 (2014)
Number of pages: 8 Posted: 10 Sep 2015
Ioannis Staikouras and Panos Chountalas
Hellenic Open University and University of Piraeus
Downloads 69 (329,846)

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call centers; technology management; CRM systems; customer service

3.

Bring Your Own Device Philosophy from the User's Perspective: An Empirical Investigation

Proceedings of the 2nd HOBA International Conference - Vol.1 (ISBN-978-960-538-950-5), pp. 1-12, 2015
Number of pages: 12 Posted: 10 Sep 2015 Last Revised: 07 Oct 2017
Panos Chountalas and Thanos Karagiorgos
University of Piraeus and Hellenic Open University
Downloads 69 (329,846)

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Bring Your Own Device (BYOD); IT management; mobile marketing; innovativeness; flexibility at work; privacy of data

4.

Strategic Competition Analysis and Group Mapping: The Case of the Greek Insurance Industry

East-West Journal of Economics and Business, 20(1), 41-65
Number of pages: 25 Posted: 31 Oct 2017
Hellenic Open University, Hellenic Open University and University of Piraeus
Downloads 64 (343,184)

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strategic management models, competition analysis, strategic group mapping, insurance industry

5.

Managing Customer Relationships: A Comprehensive Literature Review and Future Directions

International Journal of Decision Sciences, Risk and Management, Vol. 7, No. 1/2, p. 70-87, 2017
Number of pages: 18 Posted: 09 Oct 2017
Georgios Athanasoulias and Panos Chountalas
Hellenic Open University and University of Piraeus
Downloads 64 (345,952)

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Customer Relationship Management; CRM; Decision-Making Software Systems; Business Intelligence; Customer Needs; Customer Loyalty

6.

Human Capital and Performance Appraisal in the Public Sector: An Empirical Investigation from Employees' and Senior Managers' Perspective

Proceedings of the 3rd International Open Conference on Business & Public Administration, Patras, pp. 87-101, April 16-17, 2016
Number of pages: 15 Posted: 09 Jun 2016 Last Revised: 15 Jun 2016
Hellenic Open University, University of Piraeus, Hellenic Open University and University of Piraeus
Downloads 58 (360,388)

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Public Sector; Performance Appraisal System; Employees' Self-Evaluation

7.

Human Resource Management Practices in the Sector of Public Secondary Education in Greece: Weaknesses and Possible Remedies

Proceedings of the eRA-10 International Scientific Conference, pp. 32-44, 2015
Number of pages: 13 Posted: 03 Feb 2016
Asimina Anagnou and Panos Chountalas
Hellenic Open University and University of Piraeus
Downloads 47 (396,152)

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secondary education; staffing; performance appraisal; vocational training; motivation; job satisfaction; working conditions

8.

Retail Strategies of Companies Operating in the Gasoline Industry: The Case of EKO S.A.

Proceedings of the eRA-10 International Scientific Conference, pp. 18-28, 2015
Number of pages: 11 Posted: 03 Feb 2016
Emmanouil Stavrakakis and Panos Chountalas
Hellenic Open University and University of Piraeus
Downloads 32 (455,141)

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Retail Strategies; Gasoline Industry; EKO S.A.; COMO network

9.

Implementing an Integrated Health, Safety and Environmental Management System: The Case of a Construction Company

International Journal for Quality Research, 11(4), 733-752
Number of pages: 20 Posted: 28 Dec 2017
Filippos Tepaskoualos and Panos Chountalas
AKMI Metropolitan College and University of Piraeus
Downloads 22 (507,086)

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Integrated Management Systems, partial integration, ISO 14001, OHSAS 18001, construction industry

10.

The Effect of Financial Factors and Firm Size on the Profitability of Greek Private Healthcare Organizations in Times of Economic Crisis

European Journal of Economics, Finance and Administrative Sciences, 95, 118-129.
Number of pages: 12 Posted: 26 Feb 2018
Hellenic Open University, University of Piraeus and Amgen Hellas
Downloads 19 (524,530)

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healthcare organizations; financial performance; panel data; Greece

11.

Focus on Human Resources as a Mediating Factor between ISO 9001 Certification and Continuous Quality Improvement

International Journal of Decision Sciences, Risk and Management, Vol. 7, No. 1/2, p. 105-122, 2017
Number of pages: 18 Posted: 09 Oct 2017
Eleni Zografaki, Anastasios Magoutas and Panos Chountalas
Hellenic Open University, Hellenic Open University and University of Piraeus
Downloads 19 (524,530)

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Focus on Human Resources; ISO 9001 Certification; Quality Management System Implementation; Continuous Quality Improvement

12.

Standardized Food Safety Management: The Case of Industrial Yoghurt

British Food Journal 111(9), 897-914
Number of pages: 18 Posted: 29 Aug 2016 Last Revised: 07 Oct 2017
Panos Chountalas, A.G. Lagodimos and Dimitrios Tsarouchas
University of Piraeus, University of Piraeus - Department of Business Administration and University of Piraeus - Department of Business Administration
Downloads 14 (553,869)

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Food safety, Quality standards, Dairy products

13.

Increasing Business Intelligence Through a CRM Approach: An Implementation Scheme and Application Framework

International Journal of Information, Business and Management (2019), 11(2), 146-178.
Number of pages: 33 Posted: 28 May 2019
Georgios Athanasoulias and Panos Chountalas
Hellenic Open University and University of Piraeus
Downloads 12 (566,065)

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Customer Relationship Management; Business Information Systems; Business Intelligence; Implementation Scheme; Application Framework; Cosmetic Industry

14.

The Contemporary Landscape of Asset Management Systems

Quality - Access to Success, 20(169), 10-17 (2019)
Number of pages: 8 Posted: 13 May 2019
Hellenic Open University - School of Social Sciences, University of Piraeus and Hellenic Open University
Downloads 10 (578,470)

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Asset Management Systems; ISO 55000; PAS 55; International Infrastructure Management Manual (IIMM)

15.

Integrating Energy and Environmental Management Systems to Enable Facilities to Qualify for Carbon Funds

Energy and Environment, Forthcoming
Number of pages: 22 Posted: 16 Apr 2018
Stamatis Chrysikopoulos and Panos Chountalas
Metropolitan College, Greece - Faculty of Business and Economics, Students and University of Piraeus
Downloads 6 (604,068)

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energy, environment, facility management, carbon funds, greenhouse gas emissions, ISO 50001, ISO 14001, ISO 14064

16.

The Conceptualization of Employee Engagement and Its Distinction from Related Constructs

Proceedings of the 8th International Conference on Management, Economics and Humanities (ICMEH), pp. 124-133. Barcelona, Spain. (2018)
Number of pages: 10 Posted: 28 May 2019
Dimitra Kokkina, Anastasios Magoutas and Panos Chountalas
Hellenic Open University - School of Social Sciences, Hellenic Open University and University of Piraeus
Downloads 4 (617,598)

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17.

Civil Servants’ Work Performance in the Context of Less Effective Appraisal Systems: An Exploratory Study for Greece

International Journal of Public Sector Performance Management, Forthcoming
Number of pages: 28 Posted: 22 May 2019
Irene Fafaliou, Panos Chountalas and Ioannis Manousakis
University of Piraeus, University of Piraeus and Hellenic Open University - School of Social Sciences
Downloads 2 (635,457)

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performance appraisal systems; work performance; public service motivation; civic duty; organizational commitment; job satisfaction; public sector; civil servants; exploratory study; Greece

18.

The Influence of Foreign Direct Investment on Managerial Efficiency: The Case of Kleemann Hellas

Management of Innovative Business and Education Systems Transactions: International Journal, 12(1), 13-28 (2018)
Number of pages: 16 Posted: 13 May 2019
Hellenic Open University - School of Social Sciences, Hellenic Open University and University of Piraeus
Downloads 2 (635,457)

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Foreign Direct Investment (FDI), Internationalization, Managerial Efficiency, Strategic Management Process, Human Resources Management (HRM), Innovation

19.

The Impact of Marketing Expenditures on Economic Performance: The Case of Agricultural Processed Products Industry

Management of Innovative Business and Education Systems Transactions: International Journal, 12(1), 186-199 (2018)
Number of pages: 14 Posted: 13 May 2019
Stella Tzatsi, Anastasios Magoutas and Panos Chountalas
Hellenic Open University - School of Social Sciences, Hellenic Open University and University of Piraeus
Downloads 2 (635,457)

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Marketing Expenditures; Agricultural Products Industry; Economic Performance; Profitability

20.

Selective Integration of Management Systems: A Case Study in the Construction Industry

The TQM Journal, 31(1), 12-27 (2018)
Number of pages: 24 Posted: 13 May 2019
Panos Chountalas and Filippos Tepaskoualos
University of Piraeus and AKMI Metropolitan College
Downloads 2 (635,457)

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integrated management systems; selective integration; health; safety and environment; quality; multi-certified organizations; construction industry

21.

The State of ISO 14001 Certification in Greece

Journal of Cleaner Production 15(18), 1743-1754
Number of pages: 12 Posted: 29 Aug 2016 Last Revised: 07 Oct 2017
A.G. Lagodimos, Panos Chountalas and Kalliopi Chatzi
University of Piraeus - Department of Business Administration, University of Piraeus and University of Piraeus - Department of Business Administration
Downloads 2 (635,457)

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Environmental management, EMS, Penetration, Size, Profitability, Drivers

22.

Contrasting Visitors' and Residents' Perceptions of Satisfaction with Tourism Activities in a Destination: Empirical Evidence from Nemea Region, Greece

Proceedings of the 2nd Conference on Place Marketing and Branding (2017). Larissa, March 31 – April 2, 1-12.
Number of pages: 12 Posted: 28 May 2019
Panos Chountalas
University of Piraeus
Downloads 1 (648,128)

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Tourism Activities; Visitors' Satisfaction; Cultural Destination; Wineries; Nemea

23.

An Exploratory Study on Attitudes Towards Gamification and the Role of Learning Approach in the Context of Distance Learning

Proceedings of the 9th International Conference in Open and Distance Learning, Volume 5, Part A (pp. 177-189)
Posted: 28 Dec 2017
University of Piraeus, Hellenic Open University, Independent, University of Piraeus and New York College- Athens

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gamification, gamification mechanics, distance learning, learning approach

24.

Critical Factors for Employees’ Motivation in Times of Economic Recession: Empirical Evidence from Greece

Proceedings of the 3rd Pan-Hellenic Student Conference of the Hellenic Operational Research Society, 107-122.
Posted: 24 May 2016
O. Karvelea, A. Christopoulou and Panos Chountalas
Technological Educational Institute (TEI) of Piraeus, Technological Educational Institute (TEI) of Piraeus and University of Piraeus

Abstract:

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employees’ motivation

25.

A Theoretical and Empirical Investigation of Economic Recession Effects on Consumer Perceptions of Private Label Products

Proceedings of the 3rd Pan-Hellenic Student Conference of the Hellenic Operational Research Society, 56-70.
Posted: 24 May 2016
V. Despoteri, D. Kotsia and Panos Chountalas
Technological Educational Institute (TEI) of Piraeus, Technological Educational Institute (TEI) of Piraeus and University of Piraeus

Abstract:

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private label products

26.

Green Entrepreneurship and Organic Products: Empirical Investigation of Customer Behaviour

13th Student Conference in Management Science and Technology
Posted: 24 May 2016
Irene Tsika and Panos Chountalas
New York College- Athens and University of Piraeus

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Green entrepreneurship, organic products

27.

A Critical Review of Business Process Management Models

Volume of Essays in Honour of Prof. S. Karvounis, 2012
Posted: 18 Jul 2015 Last Revised: 02 Aug 2016
Panos Chountalas and A.G. Lagodimos
University of Piraeus and University of Piraeus - Department of Business Administration

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Business Process Management; Information Technology; perspectives; Models; critical review