Lisa Baranik

East Carolina University

Greenville, NC 27858

United States

SCHOLARLY PAPERS

1

DOWNLOADS

43

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (1)

1.

Customer Mistreatment, Employee Health and Job Performance: Cognitive Rumination and Social Sharing as Mediating Mechanisms

Journal of Management, DOI: 10.1177/0149206314550995, 2014
Number of pages: 23 Posted: 19 Jul 2015
Lisa Baranik, Mo Wang, Yaping Gong and Junqi Shi
East Carolina University, University of Florida - Department of Management, Hong Kong University of Science & Technology (HKUST) and Sun Yat-Sen University (SYSU) - Lingnan (University) College
Downloads 43 (428,671)

Abstract:

Loading...

customer mistreatment, cognitive rumination, social rumination, social sharing of negative events, well-being, productivity, emotional exhaustion, sabotage