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Yang Duan
Hong Kong Baptist University
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Scholarly Papers (1)
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1.
Impact of Technical Support and Information Provision on Patient No-Show Behavior
Forthcoming in Production and Operations Management
Number of pages: 32
Posted: 06 Aug 2024
Shenyang Jiang
,
Miao Hu
,
Yong Jin
,
Liangfei Qiu
and Yang Duan
Tongji University, Soochow University, The Hong Kong Polytechnic University, University of Florida - Warrington College of Business Administration and Hong Kong Baptist University
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Abstract:
healthcare operations, system design, patient no-shows, technical support, information provision
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