Qiuping Yu

Scheller College of Business, Georgia Institute of Technology

Assistant Professor

800 West Peachtree NW

Atlanta, GA 30308

United States

http://https://qiupingyu.com/

SCHOLARLY PAPERS

11

DOWNLOADS
Rank 26,880

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Top 26,880

in Total Papers Downloads

2,638

SSRN CITATIONS
Rank 18,420

SSRN RANKINGS

Top 18,420

in Total Papers Citations

21

CROSSREF CITATIONS

36

Scholarly Papers (11)

1.

Evidence of The Unintended Labor Scheduling Implications of The Minimum Wage

Manufacturing & Service Operations Management, forthcoming
Number of pages: 54 Posted: 16 Jun 2021 Last Revised: 23 May 2022
Qiuping Yu, Shawn Mankad and Masha Shunko
Scheller College of Business, Georgia Institute of Technology, North Carolina State University - Department of Business Management and Foster School of Business, University of Washington
Downloads 644 (57,634)
Citation 1

Abstract:

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Minimum Wage, Labor Scheduling, Inadequate and Inconsistent Work Schedules

2.

Delay Information in Virtual Queues: A Large-Scale Field Experiment on a Ride-Sharing Platform

Number of pages: 42 Posted: 09 Sep 2020 Last Revised: 09 Jul 2021
Qiuping Yu, Yiming Zhang and Yong-Pin Zhou
Scheller College of Business, Georgia Institute of Technology, University of Washington - Michael G. Foster School of Business and University of Washington - Department of Information Systems and Operations Management
Downloads 423 (97,015)

Abstract:

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Virtual Queues, Wait Time Information, Customer Abandonment, Field Experiment, Ridesharing Platforms

3.

A Quality Value Chain Network: Linking Supply Chain Quality to Customer Lifetime Value

Kelley School of Business Research Paper No. 17-43
Number of pages: 49 Posted: 04 Jun 2017
Qiuping Yu, Masha Shunko and Shawn Mankad
Scheller College of Business, Georgia Institute of Technology, Foster School of Business, University of Washington and North Carolina State University - Department of Business Management
Downloads 387 (107,251)
Citation 1

Abstract:

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Quality Value Chain, Service Network, Customer Lifetime Value, Structural Estimation, Causal Inference

4.

Call to Duty: Just-in-Time Scheduling in a Restaurant Chain

Management Science
Number of pages: 47 Posted: 06 Jan 2019 Last Revised: 06 Oct 2020
Miami Herbert Business School, University of Miami, Scheller College of Business, Georgia Institute of Technology and University of Washington - Department of Information Systems and Operations Management
Downloads 291 (146,033)
Citation 3

Abstract:

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just-in-time scheduling, server productivity, staffing flexibility, restaurant operations

5.

The Reference Effect of Delay Announcements: A Field Experiment

Management Science
Number of pages: 56 Posted: 05 Apr 2017 Last Revised: 30 Sep 2020
Qiuping Yu, Gad Allon and Achal Bassamboo
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 259 (164,369)
Citation 13

Abstract:

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Loss Aversion in Time, Delay Announcements, Field Experiment, Structural Estimation

6.

Linking Delay Announcements, Abandonment, and Staffing: A Behavioral Perspective

Kelley School of Business Research Paper No. 17-40
Number of pages: 35 Posted: 13 May 2017
Eric Webb, Qiuping Yu and Kurt Bretthauer
University of Cincinnati, Lindner College of Business, Scheller College of Business, Georgia Institute of Technology and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 169 (242,003)
Citation 6

Abstract:

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loss aversion, sunk costs, delay announcement, staffng, behavioral operations

7.

How to Find Your Most Valuable Outlets? Measuring Influence in Service and Retail Networks

Number of pages: 32 Posted: 25 Apr 2019 Last Revised: 02 Jul 2021
Shawn Mankad, Masha Shunko and Qiuping Yu
North Carolina State University - Department of Business Management, Foster School of Business, University of Washington and Scheller College of Business, Georgia Institute of Technology
Downloads 142 (279,036)
Citation 2

Abstract:

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Network Effect; Service Network; Causal Inference; Restaurant Operations

8.

Linking Delay Announcements, Abandonment, and Service Time

Number of pages: 40 Posted: 30 Nov 2020
Eric Webb, Qiuping Yu and Kurt Bretthauer
University of Cincinnati, Lindner College of Business, Scheller College of Business, Georgia Institute of Technology and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 95 (370,420)
Citation 1

Abstract:

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Delay Announcements, Service Time, Abandonment, Reference Effect

9.

How Do Delay Announcements Shape Customer Behavior? An Empirical Study

Management Science, Forthcoming, Kelley School of Business Research Paper No. 15-63
Number of pages: 47 Posted: 29 Aug 2015
Qiuping Yu, Gad Allon and Achal Bassamboo
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 94 (372,965)
Citation 10

Abstract:

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delay announcement; patience time; customer abandonment; structural estimation

10.

Managing Customer Expectations and Priorities in Service Systems

Number of pages: 55 Posted: 30 Aug 2015
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 83 (402,230)
Citation 5

Abstract:

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delay announcements; heterogenous customers; priority queue; information asymmetry; cheap talk

11.

Too Close for Comfort? Understanding Peer Effects in Large Franchised Networks

Number of pages: 31 Posted: 27 Sep 2021
Shawn Mankad, Masha Shunko and Qiuping Yu
North Carolina State University - Department of Business Management, Foster School of Business, University of Washington and Scheller College of Business, Georgia Institute of Technology
Downloads 51 (518,989)

Abstract:

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Large-scale Franchise Network, Proximity Effect, Peer Effects, Semi-parametric Econometrics