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Adriana Sosa
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The Emotional Advantage: The Added Value of the Emotionally Intelligent Negotiator
Katz, N. H. and Sosa, A. (2015), The Emotional Advantage: The Added Value of the Emotionally Intelligent Negotiator. Conflict Resolution Quarterly, 33: 57–74. doi: 10.1002/crq.21127
Posted: 18 Oct 2015
Neil Katz
,
Neil Katz
and Adriana Sosa
IndependentDept. of Conflict Resolution studies, Nova Southeastern University and Independent
Abstract:
negotiation, negotiator, poker face, emotion, emotional intelligence, EI, effective
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