Kathryn Woods

Austin Peay State University

601 College Street

Clarksville, TN 37044

United States

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Scholarly Papers (1)

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Exploring the Relationship between Employee Turnover Rate and Customer Satisfaction Levels

The Exchange, Vol. 4, No. 1, 2015
Number of pages: 11 Posted: 21 Oct 2015
Kathryn Woods
Austin Peay State University
Downloads 1,735 (19,997)

Abstract:

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Customer satisfaction, employee retention, employee turnover, turnover costs