Sergey Kazakov

National Research University Higher School of Economics

Myasnitskaya street, 20

Moscow, Moscow 119017

Russia

SCHOLARLY PAPERS

2

DOWNLOADS

176

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

How Travelers Use Online and Social Media Channels to Make Hotel Choice Decisions. A Comparative Study of Russian Federation and American Tourists’ Online Consumer Behavior

Higher School of Economics Research Paper No. WP BRP 44/MAN/2015
Number of pages: 27 Posted: 03 Dec 2015
Sergey Kazakov and Marina Predvoditeleva
National Research University Higher School of Economics and National Research University Higher School of Economics
Downloads 142 (206,063)
Citation 1

Abstract:

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hospitality industry, social media, ICT, customers’ behavior, Russia

2.

Market Orientation and Company Performance: A Russian Service Industry Perspective

Higher School of Economics Research Paper No. WP BRP 51/MAN/2016
Number of pages: 24 Posted: 04 Feb 2016
Sergey Kazakov
National Research University Higher School of Economics
Downloads 34 (452,899)

Abstract:

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Market Orientation, Performance management, Service industry, Emerging markets