Dunja Mestrovic

University of Rijeka

PhD Student

Trg brace Mazuranica 10

Rijeka, 51000

Croatia

http://https://orcid.org/0000-0002-5848-3135

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Scholarly Papers (1)

1.

The Impact of Service Quality on Students' Satisfaction and the Word-of-Mouth: The Case of the University of Rijeka Departments

2016 ENTRENOVA Conference Proceedings
Number of pages: 6 Posted: 20 Nov 2018
Dunja Mestrovic
University of Rijeka
Downloads 18 (553,154)
Citation 1

Abstract:

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higher education, research, service quality, students' satisfaction, word-of mouth