Aishwarya Shukla

Simon Fraser University, Beedie School of Business

Vancouver, British Columbia V5A1S6

Canada

  • Simon Fraser University, Beedie School of Business

SCHOLARLY PAPERS

2

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1,188

TOTAL CITATIONS

8

Scholarly Papers (2)

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1.

How Digital Word-of-Mouth Affects Consumer Decision Making: Evidence from Doctor Appointment Booking

Robert H. Smith School Research Paper No. RHS 2778683
Number of pages: 51 Posted: 12 May 2016 Last Revised: 25 Jan 2019
Aishwarya Shukla, Guodong (Gordon) Gao and Ritu Agarwal
Simon Fraser University, Beedie School of Business, Johns Hopkins University - Carey Business School and University of Maryland - Robert H. Smith School of Business
Downloads 662 (85,608)
Citation 1

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Online ratings, consumer decision making, physician quality, online word-of-mouth, natural experiment, consideration set, location choice

2.

Catch Me If You Can — Detecting Fraudulent Online Reviews of Doctors Using Deep Learning

Number of pages: 38 Posted: 24 Feb 2019
Aishwarya Shukla, Weiguang Wang, Guodong (Gordon) Gao and Ritu Agarwal
Simon Fraser University, Beedie School of Business, Johns Hopkins University, Johns Hopkins University - Carey Business School and University of Maryland - Robert H. Smith School of Business
Downloads 526 (114,557)
Citation 7

Abstract:

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Deep Learning, Online Reviews, Fraud Detection, Human Biases, Healthcare