Zhichao Zheng

Singapore Management University - Lee Kong Chian School of Business

Associate Professor of Operations Management

50 Stamford Road

Singapore, 178899

Singapore

http://www.zhengzhichao.com

SCHOLARLY PAPERS

11

DOWNLOADS

873

SSRN CITATIONS
Rank 18,368

SSRN RANKINGS

Top 18,368

in Total Papers Citations

6

CROSSREF CITATIONS

43

Scholarly Papers (11)

1.

Resource Pooling and Allocation Policies to Deliver Differentiated Service

Management Science, Vol. 64, No. 4, pp. 1555-1573, 2018
Number of pages: 37 Posted: 25 May 2016 Last Revised: 20 Jul 2018
South China University of Technology, Singapore Management University - Lee Kong Chian School of Business, National University of Singapore (NUS) - Department of Decision Sciences and NUS Business School - Department of Decision Sciences
Downloads 222 (147,663)
Citation 1

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Blackwell's Approachability Theorem; Inventory Pooling; Service Levels; Fill Rates

2.

Capacity Allocation in Flexible Production Networks: Theory and Applications

Management Science (Forthcoming)
Number of pages: 50 Posted: 31 Jul 2018
National University of Singapore (NUS) - NUS Business School, Institute of High Performance Computing, Agency for Science, Technology and Research (A*STAR), National University of Singapore (NUS) - Department of Decision Sciences, NUS Business School - Department of Decision Sciences, Singapore Management University - Lee Kong Chian School of Business and South China University of Technology
Downloads 164 (194,188)
Citation 3

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Production Networks; Capacity Configuration; Process Flexibility; Fill Rate Target

3.

Effects of Rescheduling on Patient No-Show Behavior in Outpatient Clinics

Manufacturing & Service Operations Management (Forthcoming)
Number of pages: 62 Posted: 26 May 2016 Last Revised: 20 Jul 2018
Jiayi Liu, Jingui Xie, Kum Khiong Yang and Zhichao Zheng
University of Science and Technology of China (USTC) - School of Management, School of Management, University of Science and Technology of China, Singapore Management University - Lee Kong Chian School of Business and Singapore Management University - Lee Kong Chian School of Business
Downloads 126 (240,385)
Citation 1

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Appointment Scheduling; Rescheduling; No-Show; Econometrics; Data-Driven Simulation

4.

Maximizing the Benefits of an On-Demand Workforce: Fill Rate-Based Allocation and Coordination Mechanisms

Number of pages: 57 Posted: 14 Jun 2016 Last Revised: 22 May 2019
Tao Lu, Zhichao Zheng and Yuanguang Zhong
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM), Singapore Management University - Lee Kong Chian School of Business and South China University of Technology
Downloads 82 (321,222)

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Sharing Economy; On-Demand Staffing; Capacity Pooling; Incentive Contract

5.

Optimal Stopping for Medical Treatment with Predictive Information

Number of pages: 48 Posted: 13 Jun 2019 Last Revised: 13 Jan 2020
Guang Cheng, Jingui Xie and Zhichao Zheng
School of Management, University of Science and Technology of China, School of Management, University of Science and Technology of China and Singapore Management University - Lee Kong Chian School of Business
Downloads 79 (330,770)

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Medical Decision Making; Optimal Stopping; Predictive Information; Partially Observable Markov Decision Process; Intensive Care Unit

6.

Least Squares Approximation to the Distribution of Project Completion Times with Gaussian Uncertainty

Operations Research, , Vol. 64, No. 6, pp. 1406-1421, 2016
Number of pages: 42 Posted: 25 May 2016 Last Revised: 13 Feb 2018
Zhichao Zheng, Karthik Natarajan and Chung-Piaw Teo
Singapore Management University - Lee Kong Chian School of Business, Singapore University of Technology and Design (SUTD) and NUS Business School - Department of Decision Sciences
Downloads 70 (351,645)

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Distribution Approximation; Persistency; Stein's Identity; Project Management; Statistical Timing Analysis

7.

Appointment Sequencing: Why the Smallest-Variance-First Rule May Not Be Optimal

European Journal of Operational Research, Vol. 255, No. 3, pp. 809-821, 2016
Number of pages: 37 Posted: 26 May 2016 Last Revised: 13 Feb 2018
Adolfo Ibáñez University - School of Business, Hong Kong University of Science & Technology (HKUST) - Department of Industrial and Engineering and Logistics Management, NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 35 (474,485)

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8.

Mixed 0-1 Linear Programs Under Objective Uncertainty: A Completely Positive Representation

Operations Research, Vol. 59, No. 3, pp. 713-728, 2011
Number of pages: 36 Posted: 25 May 2016 Last Revised: 13 Feb 2018
Karthik Natarajan, Chung-Piaw Teo and Zhichao Zheng
Singapore University of Technology and Design (SUTD), NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 33 (483,746)

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Mixed 0-1 Linear Program; Moments; Completely Positive Program

9.

Distributionally Robust Mixed Integer Linear Programs: Persistency Models with Applications

European Journal of Operational Research, Vol. 233, No. 3, pp. 459–473, 2014
Number of pages: 40 Posted: 24 May 2016 Last Revised: 13 Feb 2018
National University of Singapore, Singapore University of Technology and Design (SUTD), NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 32 (488,555)

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10.

Scheduling Arrivals to a Stochastic Service Delivery System Using Copositive Cones

Operations Research, Vol. 61, No. 3, pp. 711-726, 2013
Number of pages: 55 Posted: 25 May 2016 Last Revised: 13 Feb 2018
Adolfo Ibáñez University - School of Business, Hong Kong University of Science & Technology (HKUST) - Department of Industrial and Engineering and Logistics Management, NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 30 (498,501)
Citation 1

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Appointment Scheduling; Copositive Programming; Semidefinite Programming; Network Flow

11.

Tracking-Error Models for Multiple Benchmarks: Theory and Empirical Performance

Posted: 25 May 2016 Last Revised: 04 Oct 2018
New York University (NYU) - Leonard N. Stern School of Business, Singapore University of Technology and Design (SUTD), NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business

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