Jiayi Liu

University of Science and Technology of China (USTC) - School of Management

China

  • University of Science and Technology of China (USTC) - School of Management

SCHOLARLY PAPERS

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Scholarly Papers (1)

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Effects of Rescheduling on Patient No-Show Behavior in Outpatient Clinics

Manufacturing & Service Operations Management, 2019, 21(4):780–797
Number of pages: 62 Posted: 26 May 2016 Last Revised: 05 Mar 2024
Jiayi Liu, Jingui Xie, Kum Khiong Yang and Zhichao Zheng
University of Science and Technology of China (USTC) - School of Management, School of Management, University of Science and Technology of China, Singapore Management University - Lee Kong Chian School of Business and Singapore Management University - Lee Kong Chian School of Business
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Abstract:

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Appointment Scheduling; Rescheduling; No-Show; Econometrics; Data-Driven Simulation