Sarah Zheng

Boston University

595 Commonwealth Avenue

Boston, MA 02215

United States

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Scholarly Papers (1)

1.

The Impact of Internal Service Quality on Nurse Inefficiency and Medical Errors

Number of pages: 36 Posted: 28 May 2016
Boston University, Brandeis University, Boston University Questrom School of Business, Boston University, Lahey Health System and Lahey Health System
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Abstract:

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internal service quality, medical errors, productivity, panel data