Donghyuk Shin

Arizona State University (ASU) - Department of Information Systems

Tempe, AZ

United States

SCHOLARLY PAPERS

2

DOWNLOADS
Rank 42,939

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Top 42,939

in Total Papers Downloads

1,105

SSRN CITATIONS

1

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Enhancing Social Media Analysis with Visual Data Analytics: A Deep Learning Approach

Forthcoming at MIS Quarterly
Number of pages: 76 Posted: 26 Aug 2016 Last Revised: 02 Oct 2019
Arizona State University (ASU) - Department of Information Systems, University of Connecticut - Department of Operations & Information Management, University of British Columbia (UBC) - Sauder School of Business, University of Texas at Austin - Department of Information, Risk and Operations Management, Yahoo! - Yahoo! Research Labs and Yahoo! - Yahoo! Research Labs
Downloads 974 (24,945)
Citation 1

Abstract:

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semantic content analysis, social media, online advertisement, customer engagement, deep learning, topic modeling, Big Data, representation learning, machine learning, Tumblr

2.

Customer Attitude from Social Media, Customer Satisfaction Index, and Firm Value

Number of pages: 19 Posted: 03 Aug 2017 Last Revised: 02 Jan 2018
Santa Clara University - Leavey School of Business, Arizona State University (ASU) - Department of Information Systems, McGill University and McGill University
Downloads 131 (237,641)

Abstract:

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Customer Satisfaction Index, Social Media Metrics, Sentiment Analysis, Content Analysis, Semiparametric Regression Models

Other Papers (1)

Total Downloads: 32
1.

Predicting Firm’s Market Performance Using Real-time Customer Satisfaction Index (RTCSI) based on Mining Social Media

Number of pages: 20 Posted: 03 Aug 2017 Last Revised: 07 Feb 2020
Santa Clara University - Leavey School of Business, Arizona State University (ASU) - Department of Information Systems, McGill University and McGill University
Downloads 32 (488,151)

Abstract:

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Customer Satisfaction Index, Social Media Metrics, Sentiment Analysis, Content Analysis, Semiparametric Regression Models