Yazhen Xiao

University of Tennessee, Knoxville

The Boyd Center for Business and Economic Research

Knoxville, TN 37996

United States

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Scholarly Papers (1)

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Co-Production of Prolonged, Complex, and Negative Services: An Examination of Medication Adherence in Chronically Ill Individuals

Journal of Service Research, Vol. 18, No.3, Pp. 284-302, August 2015
Number of pages: 55 Posted: 06 Jul 2016
Ludwig Maximilian University of Munich (LMU) - Faculty of Business Administration (Munich School of Management), University of Illinois at Chicago - College of Business Administration, University of Illinois at Chicago, University of Illinois at Chicago, University of Illinois at Chicago, University of Tennessee, Knoxville and University of Illinois at Chicago
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Abstract:

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Negative Services, Coproduction, Compliance, Adherence, Qualitative Research, Health Care Services