Chrysanthos Dellarocas

Boston University, Questrom School of Business - Department of Information Systems

595 Commonwealth Avenue

Boston, MA 02215

United States

  • Boston University, Questrom School of Business - Department of Information Systems

SCHOLARLY PAPERS

28

DOWNLOADS
Rank 1,584

SSRN RANKINGS

Top 1,584

in Total Papers Downloads

37,372

TOTAL CITATIONS
Rank 3,638

SSRN RANKINGS

Top 3,638

in Total Papers Citations

581

Scholarly Papers (28)

Actions:
Email selected abstracts
1.

Harnessing Crowds: Mapping the Genome of Collective Intelligence

MIT Sloan Research Paper No. 4732-09
Number of pages: 21 Posted: 16 Apr 2009 Last Revised: 26 Oct 2012
Thomas W. Malone, Robert Laubacher and Chrysanthos Dellarocas
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Center for Collective Intelligence and Boston University, Questrom School of Business - Department of Information Systems
Downloads 10,018 (1,206)
Citation 16

Abstract:

Loading...

crowd courcing, wisdom of crowds, collective intelligence

2.

The Digitization of Word-of-Mouth: Promise and Challenges of Online Feedback Mechanisms

Number of pages: 36 Posted: 08 Apr 2003
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 4,546 (4,670)
Citation 164

Abstract:

Loading...

Online Feedback Mechanisms, Reputation Systems, E-commerce, Internet, Game Theory, Management Science, Operations Research

3.

Credit Scoring with Social Network Data

Yanhao Wei, Pinar Yildirim, Christophe Van den Bulte, Chrysanthos Dellarocas (2016) Credit Scoring with Social Network Data. Marketing Science 35(2):234-258.
Number of pages: 26 Posted: 03 Aug 2014 Last Revised: 02 Mar 2018
Yanhao 'Max' Wei, Pinar Yildirim, Christophe Van den Bulte and Chrysanthos Dellarocas
University of Southern California - Marshall School of Business, University of Pennsylvania - The Wharton School, University of Pennsylvania - Marketing Department and Boston University, Questrom School of Business - Department of Information Systems
Downloads 4,272 (5,172)
Citation 29

Abstract:

Loading...

social networks, credit scores, credit financing

4.

Designing Reputation Systems for the Social Web

Boston U. School of Management Research Paper No. 2010-18
Number of pages: 10 Posted: 14 Jun 2010 Last Revised: 27 Mar 2012
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 1,718 (22,153)
Citation 19

Abstract:

Loading...

reputation systems, web 2.0, social web, online communities, crowdsourcing

5.

Self-Interest, Reciprocity, and Participation in Online Reputation Systems

Number of pages: 37 Posted: 30 Aug 2004
Chrysanthos Dellarocas, Ming Fan and Charles A. Wood
Boston University, Questrom School of Business - Department of Information Systems, University of Washington - Michael G. Foster School of Business and Duquesne University
Downloads 1,385 (30,639)
Citation 2

Abstract:

Loading...

Online Community, Reputation Systems, Altruism, Reciprocity, Self-interest

6.

Sanctioning Reputation Mechanisms in Online Trading Environments with Moral Hazard

Number of pages: 44 Posted: 08 Apr 2003
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 1,300 (33,647)
Citation 32

Abstract:

Loading...

Reputation Mechanisms, E-commerce, Moral Hazard, Game Theory, Electronic Markets, Internet

7.

Cooperation Without Enforcement? A Comparative Analysis of Litigation and Online Reputation as Quality Assurance Mechanisms

MIT Sloan Working Paper No. 4295-03
Number of pages: 39 Posted: 08 Apr 2003 Last Revised: 27 May 2014
Yannis Bakos and Chrysanthos Dellarocas
New York University (NYU) - Department of Information, Operations, and Management Sciences and Boston University, Questrom School of Business - Department of Information Systems
Downloads 1,290 (34,038)
Citation 30

Abstract:

Loading...

Online Reputation Mechanisms, Dispute Resolution, Litigation, Internet, Game Theory, E-commerce, Information Technology

8.

The Impact of Online Product Reviews on Product Returns

Boston U. School of Management Research Paper No. 2491276
Number of pages: 61 Posted: 04 Sep 2014 Last Revised: 14 Apr 2017
Nachiketa Sahoo, Chrysanthos Dellarocas and Shuba Srinivasan
Boston University - Questrom School of Business, Boston University, Questrom School of Business - Department of Information Systems and Boston University - Questrom School of Business
Downloads 1,273 (34,668)
Citation 15

Abstract:

Loading...

product returns, online reviews, purchase uncertainty, return cost

9.

Using Online Reviews as a Proxy of Word-of-Mouth for Motion Picture Revenue Forecasting

Number of pages: 34 Posted: 18 Nov 2004
Chrysanthos Dellarocas, Neveen Awad and Xiaoquan (Michael) Zhang
Boston University, Questrom School of Business - Department of Information Systems, Stephen M. Ross School of Business at the University of Michigan and Chinese University of Hong Kong
Downloads 1,209 (37,323)
Citation 30

Abstract:

Loading...

Online reviews, motion pictures, revenue forecasting, diffusion models

10.

Building Trust On-Line: The Design of Reliable Reputation Reporting : Mechanisms for Online Trading Communities

Number of pages: 29 Posted: 14 Nov 2001
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 1,137 (40,933)
Citation 20

Abstract:

Loading...

11.

Tall Heads vs. Long Tails: Do Consumer Reviews Increase the Informational Inequality Between Hit and Niche Products?

Robert H. Smith School of Business Research Paper No. 06-056
Number of pages: 38 Posted: 17 Mar 2008 Last Revised: 15 Apr 2008
Chrysanthos Dellarocas and Ritu Narayan
Boston University, Questrom School of Business - Department of Information Systems and University of Maryland - Robert H. Smith School of Business
Downloads 1,083 (43,907)
Citation 1

Abstract:

Loading...

user-generated content, online product reviews, word-of-mouth, long tail, motion pictures, event count modeling, Gini coefficient

12.

Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms

Downloads 1,044 (46,189)
Citation 97

Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms

Number of pages: 38 Posted: 30 Aug 2004
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 1,044 (45,466)
Citation 97

Abstract:

Loading...

Internet-based opinion forums, Strategic Manipulation

Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms

Management Science, Vol. 52, No. 10, October 2006, MIT Sloan Working Paper No. 4501-04
Posted: 16 Aug 2006
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems

Abstract:

Loading...

Internet-based opinion forums, Strategic Manipulation

13.

Designing Reputation (Feedback) Mechanisms

HANDBOOK OF PROCUREMENT, Nicola Dimitri, Gustavo Piga, Giancarlo Spagnolo, eds., Cambridge University Press, 2006
Number of pages: 39 Posted: 20 Apr 2006
Chrysanthos Dellarocas, Federico Dini and Giancarlo Spagnolo
Boston University, Questrom School of Business - Department of Information Systems, Italian Public Procurement Agency (Consip S.p.A.) and University of Rome Tor Vergata
Downloads 1,039 (46,492)

Abstract:

Loading...

Procurement, reputation, feedback mechanisms

14.

Uncovering Characteristic Response Paths of a Population

Boston University Questrom School of Business Research Paper No. 2619674
Number of pages: 38 Posted: 18 Jun 2015 Last Revised: 10 Jun 2020
Yicheng Song, Nachiketa Sahoo, Shuba Srinivasan and Chrysanthos Dellarocas
University of Minnesota - Twin Cities - Carlson School of Management, Boston University - Questrom School of Business, Boston University - Questrom School of Business and Boston University, Questrom School of Business - Department of Information Systems
Downloads 929 (54,398)
Citation 1

Abstract:

Loading...

Response Paths, Segmentation, Multivariate Time-series Model, Mixture Model, Dynamic Programming.

15.

Media, Aggregators and the Link Economy: Strategic Hyperlink Formation in Content Networks

NET Institute Working Paper No. 10-13, Boston U. School of Management Research Paper No. 2010-30, Robert H. Smith School Research Paper No. RHS 06-131
Number of pages: 41 Posted: 20 Oct 2010 Last Revised: 10 Aug 2014
Chrysanthos Dellarocas, Zsolt Katona and William Rand
Boston University, Questrom School of Business - Department of Information Systems, University of California, Berkeley - Haas School of Business and North Carolina State University
Downloads 701 (79,199)
Citation 38

Abstract:

Loading...

Hyperlinks, Media Economics, Content Networks, Content Aggregators, Strategic Network Formation

16.

Analyzing the Economic Efficiency of Ebay-Like Online Reputation Reporting Mechanisms

Number of pages: 16 Posted: 14 Nov 2001
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 603 (96,012)
Citation 5

Abstract:

Loading...

17.

Double Marginalization in Performance-Based Advertising: Implications and Solutions

Boston U. School of Management Research Paper No. 2010-19
Number of pages: 45 Posted: 14 Jun 2010 Last Revised: 27 Oct 2012
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 579 (101,083)
Citation 7

Abstract:

Loading...

performance-based advertising, sponsored search, keyword auctions, double marginalization, mechanism design

18.

Interacting User-Generated Content Technologies: How Questions and Answers Affect Consumer Reviews

Number of pages: 56 Posted: 11 Sep 2018 Last Revised: 30 Sep 2020
Shrabastee Banerjee, Chrysanthos Dellarocas and Georgios Zervas
Tilburg University - Department of Marketing, Boston University, Questrom School of Business - Department of Information Systems and Questrom School of Business, Boston University
Downloads 516 (116,678)
Citation 13

Abstract:

Loading...

e-commerce, user-generated content, Q&As, reputation systems

19.

The Sound of Silence in Online Feedback: Estimating Trading Risks in the Presence of Reporting Bias

Robert H. Smith School Research Paper No. RHS 06-041
Number of pages: 44 Posted: 12 Aug 2006 Last Revised: 13 Nov 2009
Chrysanthos Dellarocas and Charles A. Wood
Boston University, Questrom School of Business - Department of Information Systems and Duquesne University
Downloads 506 (119,521)
Citation 39

Abstract:

Loading...

electronic markets, feedback mechanisms, reputation, reporting bias, maximum likelihood

20.

Network Structure and Patterns of Information Diversity on Twitter

Boston University Questrom School of Business Research Paper No. 2813342
Number of pages: 67 Posted: 23 Jul 2016 Last Revised: 12 Dec 2017
Jesse Shore, Jiye Baek and Chrysanthos Dellarocas
Boston University - Questrom School of Business, Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management and Boston University, Questrom School of Business - Department of Information Systems
Downloads 469 (130,916)
Citation 5

Abstract:

Loading...

Social media, diversity, homophily, echo chambers, polarization, network analysis, political slant

21.

Attention Allocation in Information-Rich Environments: The Case of News Aggregators

Boston U. School of Management Research Paper No. 2013-4
Number of pages: 35 Posted: 28 Mar 2013 Last Revised: 02 Apr 2013
Mihai Calin, Chrysanthos Dellarocas, Elia Palme and Juliana Sutanto
ETH Zürich - Department of Management, Technology, and Economics (D-MTEC), Boston University, Questrom School of Business - Department of Information Systems, ETH Zürich - Department of Management, Technology, and Economics (D-MTEC) and ETH Zürich - Department of Management, Technology, and Economics (D-MTEC)
Downloads 447 (138,811)
Citation 16

Abstract:

Loading...

digital content, media curation, media economics, news aggregator, click-through rate

22.

Money Models for MOOCs

Communications of the ACM, August 2013, 56(8) pp 25-28
Number of pages: 4 Posted: 01 Oct 2013
Chrysanthos Dellarocas and Marshall W. Van Alstyne
Boston University, Questrom School of Business - Department of Information Systems and Boston University - Department of Management Information Systems
Downloads 380 (166,962)

Abstract:

Loading...

Business models, MOOC, platforms, education, information technology

23.

Reputation and Contribution in Online Question-Answering Communities

Number of pages: 44 Posted: 16 Feb 2017
Theodoros Lappas, Chrysanthos Dellarocas and Neda Derakhshani
Stevens Institute of Technology - School of Business, Boston University, Questrom School of Business - Department of Information Systems and Boston University - Department of Computer Science
Downloads 289 (224,548)
Citation 1

Abstract:

Loading...

online communities, question-answering communities, reputation, user-generated content

24.

The Impact of Performance-Based Advertising on the Prices of Advertised Goods

Boston U. School of Management Research Paper No. 2009-12
Number of pages: 57 Posted: 16 Oct 2009 Last Revised: 27 Oct 2012
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 270 (240,885)

Abstract:

Loading...

online advertising, pay-per-action, keyword auctions, game theory

25.

Simultaneous Auctions of Imperfect Substitute Goods by Sellers of Different Reputations

Robert H. Smith School Research Paper No. RHS 06-057
Number of pages: 40 Posted: 02 Apr 2008
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems
Downloads 249 (261,364)
Citation 1

Abstract:

Loading...

simultaneous auctions, imperfect substitutes, reputation, Internet, eBay

26.

Vandalizing Review Mechanisms: Theory, Practice, and Applications*

Number of pages: 36 Posted: 11 Jul 2020
Panos Markopoulos, Dimitrios Xefteris and Chrysanthos Dellarocas
University of Cyprus, University of Cyprus and Boston University, Questrom School of Business - Department of Information Systems
Downloads 120 (496,382)

Abstract:

Loading...

online product reviews, review manipulation, online crime

27.

Managing the Transition from Crowd Volunteerism to Paid Work in Firm-Sponsored Online Communities: Evidence from the Field

Posted: 20 Dec 2024 Last Revised: 06 Feb 2025
Jiho Lee, Gordon Burtch and Chrysanthos Dellarocas
Boston University - Questrom School of Business, Boston University - Questrom School of Business and Boston University, Questrom School of Business - Department of Information Systems

Abstract:

Loading...

crowd volunteerism, crowdsourcing, volunteer retention, paid employment, firmsponsored online communities, organizational commitment, digital platforms, online communities, worker productivity

28.

How Often Should Reputation Mechanisms Update a Trader's Reputation Profile?

Information Systems Research, Vol. 17, No. 3, September 2006
Posted: 12 Aug 2006
Chrysanthos Dellarocas
Boston University, Questrom School of Business - Department of Information Systems

Abstract:

Loading...

electronic markets, reputation mechanisms, game theory