Inhyouk Koo

Fundación Instituto de Empresa, IE Business School, Students

PhD Student

Madrid

Spain

SCHOLARLY PAPERS

1

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68

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0

Scholarly Papers (1)

1.

Does Job Satisfaction Increase Sales and Customer Satisfaction? Evidence from Retail Banking in South Korea

Number of pages: 32 Posted: 19 Dec 2016
Ricard Gil, Myongjin Kim and Inhyouk Koo
Queen's University (Canada) - Smith School of Business, University of Oklahoma - Department of Economics and Fundación Instituto de Empresa, IE Business School, Students
Downloads 68 (327,255)

Abstract:

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Productivity, Job Satisfaction, Customer Satisfaction, Word of Mouth