Bart Kamp

Louvain School of Management (UCL)

Belgium

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Scholarly Papers (1)

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Servitization and Deservitization: Overview, Concepts, and Definitions

Kowalkowski, C., Gebauer, H., Kamp, B. & Parry, B. (2017), Servitization and Deservitization: Overview, Concepts, and Definitions, Industrial Marketing Management, Vol. 60.
Number of pages: 21 Posted: 28 Dec 2016 Last Revised: 30 Dec 2016
Linköping University, University of St. Gallen, Louvain School of Management (UCL) and University of the West of England (UWE)
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Abstract:

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servitization, deservitization, service infusion, service dilution, product-service system, industrial services, B2B service growth, service innovation