Chenguang (Allen) Wu

Hong Kong University of Science and Technology

Assistant Professor

Room 5559C, Academic Building

HongKong University of Science and Technology

Hong Kong

Hong Kong

SCHOLARLY PAPERS

12

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Scholarly Papers (12)

1.

Service Systems with Dependent Service and Patience Times

Management Science, Forthcoming
Number of pages: 39 Posted: 10 Jan 2017 Last Revised: 27 Jul 2021
Chenguang (Allen) Wu, Achal Bassamboo and Ohad Perry
Hong Kong University of Science and Technology, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 428 (87,550)
Citation 3

Abstract:

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Service Systems, Dependence, Fluid Approximation, Bivariate Dependence Order, Copulas, Capacity Sizing

2.

Bundle Pricing of Congested Services

Number of pages: 46 Posted: 23 Oct 2018
Chenguang (Allen) Wu and Luyi Yang
Hong Kong University of Science and Technology and University of California, Berkeley - Haas School of Business
Downloads 182 (210,928)

Abstract:

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service operations, pricing, bundling, queueing

3.

Digital Piracy and Bundling of Information Goods

Number of pages: 41 Posted: 01 Apr 2019 Last Revised: 16 Dec 2020
Chenguang (Allen) Wu, Chen Jin and Atanu Lahiri
Hong Kong University of Science and Technology, National University of Singapore and University of Texas Dallas
Downloads 173 (220,305)

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Information goods, piracy, pricing, bundling

4.

Supplier Encroachment, Marketplace and Counterfeiting

HKUST Business School Research Paper No. 2021-015
Number of pages: 31 Posted: 18 Feb 2021 Last Revised: 04 Jun 2021
Chenguang (Allen) Wu, Chen Jin and Ying-Ju Chen
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 163 (231,659)

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counterfeiting, supplier encroachment, marketplace, competition

5.

Designing Professional Services: Pricing and Priorities

Number of pages: 40 Posted: 07 Nov 2018 Last Revised: 16 Dec 2020
Chen Jin, Senthil K. Veeraraghavan and Chenguang (Allen) Wu
National University of Singapore, University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Hong Kong University of Science and Technology
Downloads 119 (296,486)

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service operations, queuing game, professional service, pricing, priority

6.

Managing Customer Search via Bundling

Number of pages: 56 Posted: 03 Nov 2020
Chenguang (Allen) Wu, Chen Jin and Ying-Ju Chen
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 112 (309,490)

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multi-product search, non-obligatory search, bundling, pricing

7.

Strategic Inventory, Network Externality and Copycats

HKUST Business School Research Paper No. 2021-025
Number of pages: 53 Posted: 19 Apr 2021 Last Revised: 04 Jun 2021
Chenguang (Allen) Wu, Chen Jin and Ying-Ju Chen
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 94 (347,552)

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strategic inventory, network externality, copycats, supply chain

8.

Selling Multiple Units to Strategic Customers

forthcoming in Operations Research Letters
Number of pages: 8 Posted: 30 Mar 2020 Last Revised: 05 Jan 2021
Chen Jin, Qian Liu and Chenguang (Allen) Wu
National University of Singapore, Dept. of IEDA, HKUST, Hong Kong and Hong Kong University of Science and Technology
Downloads 91 (354,765)

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multi-unit purchase, strategic customer behavior, price commitment, market segmentation

9.

Add-on Pricing: A Queuing Perspective

Number of pages: 43 Posted: 16 Apr 2020
Chenguang (Allen) Wu, Chen Jin and Ying-Ju Chen
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 83 (375,359)

Abstract:

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add-on services, congestion effects, queuing game, revenue management

10.

When Service Times Depend on Customers' Delays: A Relationship Between Two Models of Dependence

Operations Research, Forthcoming
Number of pages: 22 Posted: 24 May 2019 Last Revised: 27 Jul 2021
Chenguang (Allen) Wu, Achal Bassamboo and Ohad Perry
Hong Kong University of Science and Technology, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 71 (410,231)

Abstract:

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service systems, dependence of service times on delay, censored data

11.

Optimally Scheduling Heterogeneous Impatient Customers

Number of pages: 34 Posted: 15 Jun 2020
Achal Bassamboo, Ramandeep S. Randhawa and Chenguang (Allen) Wu
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), University of Southern California and Hong Kong University of Science and Technology
Downloads 39 (535,693)

Abstract:

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multi-class queues, stochastic control, optimization, priority, approximations

12.

Product (Un)bundling under Repeat Purchases

Number of pages: 37 Posted: 08 Nov 2021
Chenguang (Allen) Wu, Chen Jin and Qian Liu
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Dept. of Industrial Engineering and Decision Analytics
Downloads 28 (596,077)

Abstract:

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bundling; repeat purchases; nonlinear pricing; subscription