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Rahul Telang

Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Professor of Information Systems and Management

4800 Forbes Ave

Pittsburgh, PA 15213-3890

United States

  • Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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    • Tel: 412-268-1155
SCHOLARLY PAPERS

55

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CITATIONS
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174

Scholarly Papers (55)

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1.

Inferring App Demand from Publicly Available Data

MIS Quarterly, Forthcoming
Number of pages: 25 Posted: 09 Sep 2011 Last Revised: 19 Jun 2014
Rajiv Garg and Rahul Telang
University of Texas at Austin - Department of Information, Risk and Operations Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 6,955 (386)

Abstract:

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Mobile Apps, App Store, Sales-Rank Calibration, App Downloads, Pareto Distribution, Android, Apple iTunes, In-App Purchase

2.

The Effect of Graduated Response Anti-Piracy Laws on Music Sales: Evidence from an Event Study in France

Downloads 2,804 ( 3,570)
Citation 4

The Effect of Graduated Response Anti-Piracy Laws on Music Sales: Evidence from an Event Study in France

Number of pages: 29 Posted: 22 Jan 2012 Last Revised: 13 Jul 2014
Brett Danaher, Michael D. Smith, Rahul Telang and Siwen Chen
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Marsh & McLennan Companies - Oliver Wyman
Downloads 2,804 (3,498)
Citation 4

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Piracy, regulation, digital distribution, music industry, information goods, natural experiment

The Effect of Graduated Response Anti‐Piracy Laws on Music Sales: Evidence from an Event Study in France

The Journal of Industrial Economics, Vol. 62, Issue 3, pp. 541-553, 2014
Number of pages: 13 Posted: 02 Sep 2014
Brett Danaher, Michael D. Smith, Rahul Telang and Siwen Chen
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Marsh & McLennan Companies - Oliver Wyman
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Citation 4
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3.

Internet Exchanges for Used Books: An Empirical Analysis of Product Cannibalization and Welfare Impact

Number of pages: 41 Posted: 02 Sep 2004
Anindya Ghose, Michael D. Smith and Rahul Telang
New York University (NYU) - Leonard N. Stern School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,365 (4,442)
Citation 37

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Publisher welfare, retailer welfare, consumer surplus, price competition, used books sales, electronic markets

4.

Assessing the Academic Literature Regarding the Impact of Media Piracy on Sales

Number of pages: 22 Posted: 20 Aug 2012 Last Revised: 23 Oct 2013
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,266 (2,991)
Citation 2

Abstract:

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Piracy

5.

The Economics of Peer-to-Peer Networks

Number of pages: 23 Posted: 19 Feb 2004
Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,517 (7,618)
Citation 19

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Peer-to-peer, club goods, public goods, network externalities

6.

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

Downloads 1,494 ( 10,339)
Citation 16

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

Number of pages: 40 Posted: 07 Nov 2007 Last Revised: 25 Jul 2008
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,444 (10,706)
Citation 16

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Information goods, Movie broadcasts, movie promotion, DVD Sales, Broadcast flag, consumer surplus

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

TPRC 2006
Number of pages: 31 Posted: 11 Jul 2012
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 50 (362,400)
Citation 16

Abstract:

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7.

Converting Pirates Without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy

Number of pages: 42 Posted: 16 Apr 2009 Last Revised: 19 Jun 2014
Brett Danaher, Samita Dhanasobhon, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,248 (11,750)
Citation 11

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digital distribution, channel conflict, cannibalization, iTunes, DVD

8.

Piracy or Promotion? The Impact of Broadband Internet Penetration on Dvd Sales

Number of pages: 32 Posted: 24 Jul 2006 Last Revised: 03 Aug 2014
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,062 (15,737)
Citation 9

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Information goods, Internet penetration, movie promotion, DVD Sales

9.

Do Data Breach Disclosure Laws Reduce Identity Theft? (Updated)

Journal of Policy Analysis and Management, Vol. 30, No. 2, pp. 256-286, 2011
Number of pages: 42 Posted: 19 Sep 2008 Last Revised: 13 Oct 2013
Sasha Romanosky, Rahul Telang and Alessandro Acquisti
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 937 (21,306)
Citation 7

Abstract:

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data breach disclosure, security breach notification, economics of information security, identity theft, fixed effects regression, difference in difference estimation

10.

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Downloads 595 ( 40,024)
Citation 2

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Number of pages: 39 Posted: 06 Sep 2004
Atip Asvanund, Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 440 (58,003)
Citation 2

Abstract:

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Peer-to-peer, club economics, dynamic network, empirical

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Number of pages: 39 Posted: 08 Feb 2005
Atip Asvanund, Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 155 (173,916)
Citation 2

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Peer-to-peer, club economics, dynamic network, empirical

11.

The Effect of P2p File Sharing on Music Markets: A Survival Analysis of Albums on Ranking Charts

NET Institute Working Paper No. 05-26
Number of pages: 24 Posted: 23 Nov 2005
Sudip Bhattacharjee, Ram D. Gopal, Kaveepan Lertwachara, James R. Marsden and Rahul Telang
University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 579 (38,042)
Citation 15

Abstract:

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peer-to-peer, digitized music, online file sharing, survival

12.

Digital Business Models for Peer-to-Peer Networks: Analysis and Economic Issues

Number of pages: 27 Posted: 18 Jul 2006
Ramayya Krishnan, Michael D. Smith, Zhulei Tang and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Purdue University - Krannert School of Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 556 (40,904)
Citation 4

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Peer-to-peer networks, digital business models, public goods, club goods, free riding

13.

Pricing Electronic Mail to Solve the Problem of Spam

Downloads 489 ( 51,395)
Citation 4

Pricing Electronic Mail to Solve the Problem of Spam

Yale ICF Working Paper No. 05-24
Number of pages: 52 Posted: 15 Jul 2005
Robert E. Kraut, Shyam Sunder, Rahul Telang and James Morris
Carnegie Mellon University - David A. Tepper School of Business, Yale University - School of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 285 (96,341)
Citation 4

Abstract:

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spam, Junk, pricing e-mail, market for attention

Pricing Electronic Mail to Solve the Problem of Spam

Number of pages: 51 Posted: 16 Jul 2003
Robert E. Kraut, Shyam Sunder, Rahul Telang and James Morris
Carnegie Mellon University - David A. Tepper School of Business, Yale University - School of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 204 (135,544)
Citation 4

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14.

Empirical Analysis of Mobile Voice and SMS Service: A Structural Model

Number of pages: 32 Posted: 18 Jan 2008 Last Revised: 30 Jun 2009
Youngsoo Kim, Rahul Telang, William B. Vogt and Ramayya Krishnan
Singapore Management University - School of Informaiton Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, RAND Corporation and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 471 (51,775)
Citation 3

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Mobile Demand, A Discrete/Continuous Choice Model, Structural Model, Wireless Communication, substitutes, elasticity

15.

Competition between Internet Search Engines

Number of pages: 32 Posted: 21 Mar 2001
Tridas Mukhopadhyay, Rahul Telang and Uday Rajan
Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Stephen M. Ross School of Business, University of Michigan
Downloads 425 (58,941)
Citation 1

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Vertical differentiation, search engine, residual demand, brand loyalty

16.

To Be or Not To Be Linked: Job Search Using Online Social Networks by Unemployed Workforce

Management Science (forthcoming)
Number of pages: 38 Posted: 19 Apr 2011 Last Revised: 15 Jul 2017
Rajiv Garg and Rahul Telang
University of Texas at Austin - Department of Information, Risk and Operations Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 415 (25,808)

Abstract:

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LinkedIn, online job search, social capital, social influence, information discovery

17.

Measuring Information Diffusion in an Online Community

Journal of Management Information Systems (JMIS), Forthcoming
Number of pages: 42 Posted: 17 Jun 2011
Rajiv Garg, Michael D. Smith and Rahul Telang
University of Texas at Austin - Department of Information, Risk and Operations Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 414 (37,658)

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information diffusion, peer influence, new content discovery, online music community, social influence, empirical research, data mining

18.

The Effect of Piracy Website Blocking on Consumer Behavior

Number of pages: 36 Posted: 02 Jun 2015 Last Revised: 09 Dec 2015
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 393 (10,540)

Abstract:

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Piracy, regulation, digital distribution, motion picture industry, natural experiment

19.

The Impact of Mobile Number Portability on Price, Competition and Consumer Welfare

Number of pages: 30 Posted: 15 May 2013 Last Revised: 19 Oct 2016
Daegon Cho, Pedro Ferreira and Rahul Telang
KAIST College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 383 (35,681)

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Switching Costs, Mobile Number Portability, Regulation, Competition, Welfare

20.

Saving Patient Ryan — Can Advanced Electronic Medical Records Make Patient Care Safer?

Management Science - INFORMS (2017)
Number of pages: 37 Posted: 03 Oct 2014 Last Revised: 24 Apr 2018
Muhammad Zia Hydari, Rahul Telang and William Marella
University of Pittsburgh, Katz Graduate School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Patient Safety Authority
Downloads 373 (21,102)

Abstract:

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electronic medical records, health information technology, patient safety

21.

An Empirical Analysis of Internet Search Engine Choice

Darden School of Business Working Paper No. 03-05
Number of pages: 34 Posted: 02 Jun 2003
Rahul Telang, Tridas Mukhopadhyay and Ronald T. Wilcox
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University
Downloads 366 (68,808)
Citation 1

Abstract:

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22.

Optimal Information Security Architecture for the Enterprise

Number of pages: 43 Posted: 23 Jan 2008
Vineet Kumar, Rahul Telang and Tridas Mukhopadhyay
Harvard Business School, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - David A. Tepper School of Business
Downloads 322 (67,382)

Abstract:

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Information Security, Availability Losses, Confidentiality Losses, Enterprise Security Architecture

23.

Cell Phone Demand and Consumer Learning - an Empirical Analysis

NET Institute Working Paper No. 05-28
Number of pages: 28 Posted: 22 Nov 2005
Martin Gaynor, Yunfeng Shi, Rahul Telang and William B. Vogt
Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and RAND Corporation
Downloads 317 (82,575)

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Cell Phone Demand, Consumer Learning

24.

Markets for Attention: Will Postage for Email Help?

Downloads 314 ( 87,003)
Citation 8

Markets for Attention: Will Postage for Email Help?

Yale ICF Working Paper No. 02-28
Number of pages: 12 Posted: 28 Aug 2002
Shyam Sunder, Robert E. Kraut, James Morris, Rahul Telang, Darrin Filer and Matthew A. Cronin
Yale University - School of Management, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - School of Computer Science, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, affiliation not provided to SSRN and George Mason University - Department of Management
Downloads 314 (86,459)
Citation 8

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Computer Mediated Communication, Electronic Mail, Empirical Studies, Economics, Markets, Social Impact, Spam

Markets for Attention: Will Postage for Email Help?

Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), pp. 206-215, copyright ACM
Posted: 14 Jul 2003
Shyam Sunder, Matthew A. Cronin, Darrin Filer, Robert E. Kraut, James Morris and Rahul Telang
Yale University - School of Management, George Mason University - Department of Management, affiliation not provided to SSRN, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - School of Computer Science and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Abstract:

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Computer Mediated Communication, Electronic Mail, Empirical Studies, Economics, Markets, Social Impact, Spam

25.

Information Discovery and the Long Tail of Motion Picture Content

Management Information Systems Quarterly (2014), 38(4), 1057-1078
Number of pages: 34 Posted: 25 Jun 2011 Last Revised: 27 Apr 2017
Anuj Kumar, Michael D. Smith and Rahul Telang
University of Florida - Warrington College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 305 (89,852)

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Incomplete information, product discovery, multichannel distribution, movie industry, cannibalization, movie broadcast, DVD sales and rental, Long Tail, sales distribution

26.

Impact of Software Vulnerability Announcements on the Market Value of Software Vendors - an Empirical Investigation

Number of pages: 34 Posted: 28 Mar 2005
Rahul Telang and Sunil Wattal
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - David A. Tepper School of Business
Downloads 300 (64,620)
Citation 4

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Information security, software vulnerability, quality, event study, disclosure policy, market reaction

27.

Optimal Policy for Software Vulnerability Disclosure

Number of pages: 33 Posted: 20 Feb 2005 Last Revised: 20 Feb 2015
Ashish Arora, Rahul Telang and Hao Xu
Duke University - Fuqua School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 279 (91,895)
Citation 9

Abstract:

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software, vulnerability, disclosure, public policy

28.

Piracy and New Product Creation: A Bollywood Story

Number of pages: 37 Posted: 13 Aug 2014
Rahul Telang and Joel Waldfogel
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Minnesota - Twin Cities - Carlson School of Management
Downloads 274 (51,015)
Citation 1

Abstract:

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VCR, piracy, copyright, Bollywood, innovation, intellectual property, movie industry

29.

Do Search Engines Influence Media Piracy? Evidence from a Randomized Field Study

Number of pages: 30 Posted: 14 Sep 2014 Last Revised: 18 Feb 2015
Liron Sivan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 270 (60,629)

Abstract:

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search engines, piracy, copyright, anti-piracy

30.

Product Customization and Customer Service Costs: An Empirical Analysis

Manufacturing and Service Operations Management (2011), 13(3), 347-360.
Number of pages: 33 Posted: 02 Aug 2009 Last Revised: 26 Apr 2017
Anuj Kumar and Rahul Telang
University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 256 (96,839)

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product customization, product co-creation, health insurance product, field study, customer service, product familiarity

31.

Piracy and Copyright Enforcement Mechanisms

Downloads 250 (111,134)
Citation 2

Piracy and Copyright Enforcement Mechanisms

Innovation Policy and the Economy, Vol. 14, Forthcoming
Number of pages: 42 Posted: 05 Jun 2013
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 222 (124,875)
Citation 2

Abstract:

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Piracy and Copyright Enforcement Mechanisms

NBER Working Paper No. w19150
Number of pages: 41 Posted: 21 Jun 2013
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 28 (450,539)
Citation 2

Abstract:

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32.

Internet Exchanges for Used Digital Goods

Number of pages: 18 Posted: 24 Jan 2008 Last Revised: 03 Aug 2014
Rahul Telang and Michael D. Smith
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 245 (105,863)
Citation 1

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Information Goods, Price elasticity, Digital distribution, First sale doctrine, Used Products, Electronic Markets

33.

Analysis of the Potential Market for Out-of-Print eBooks

Number of pages: 54 Posted: 04 Sep 2012
Michael D. Smith, Rahul Telang and Yi Zhang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 234 (92,612)

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eBooks, out-of-print books, copyright, propensity score, consumer surplus, Kindle

34.

Sell First, Fix Later: Impact of Patching on Software Quality

Number of pages: 21 Posted: 21 Feb 2005
Ashish Arora, Jonathan P. Caulkins and Rahul Telang
Duke University - Fuqua School of Business, Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 224 (114,898)
Citation 9

Abstract:

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software quality, patching, monopoly, market size, fixed cost

35.

The Effects of Broadband in Schools: Evidence from Portugal

Number of pages: 38 Posted: 09 Jul 2010 Last Revised: 05 Sep 2014
Rodrigo Belo, Pedro Ferreira and Rahul Telang
Rotterdam School of Management, Erasmus University Rotterdam, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 218 (88,271)

Abstract:

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School Peformance, Broadband, DSL, Instrument, Productivity

36.

An Empirical Analysis of Digital Music Bundling Strategies

Number of pages: 39 Posted: 20 Mar 2014
Brett Danaher, Yan Huang, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 199 (88,611)

Abstract:

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Information Goods, Bundling, Digital Music, Price Elasticity, Natural Experiment

37.

Effect of Piracy on Adoption of Technological Innovation in the Entertainment Industry

Number of pages: 39 Posted: 19 Sep 2014 Last Revised: 15 May 2017
Vibhanshu Abhishek, Rahul Telang and Yi Zhang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 166 (65,056)

Abstract:

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Piracy, information goods, entertainment goods, multi-channel distribution, product differentiation

38.

An Empirical Analysis of Vendor Response to Software Vulnerability Disclosure

Number of pages: 32 Posted: 29 Aug 2005
Ashish Arora, Ramayya Krishnan, Rahul Telang and Yubao Yang
Duke University - Fuqua School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 165 (155,491)
Citation 1

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Security vulnerability, disclosure policy, patching speed, open source, hazard functions

39.

Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center

Information Systems Research (2012), 23(3), 721-737
Number of pages: 39 Posted: 30 Nov 2009 Last Revised: 29 Apr 2017
Rahul Telang and Anuj Kumar
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Florida - Warrington College of Business
Downloads 131 (173,660)
Citation 2

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Self-service, call center, customer support, Value of web portal, Multichannel service management

40.

An Empirical Analysis of Cellular Voice and Data Services

NET Institute Working Paper No. 04-10
Number of pages: 27 Posted: 15 Nov 2004
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 118 (211,892)

Abstract:

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41.

The Impact of iPhone Exclusivity Arrangement on Demand for Smartphones

Number of pages: 36 Posted: 19 Jul 2014
Daegon Cho, Anuj Kumar and Rahul Telang
KAIST College of Business, University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 102 (143,016)

Abstract:

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42.

Culling the Herd: Using Real World Randomized Experiments to Measure Social Bias with Known Costly Goods

Management Science, Volume 62, Issue 9, February 15, 2016
Number of pages: 49 Posted: 06 Oct 2013 Last Revised: 30 Sep 2017
Miguel Godinho de Matos, Pedro Ferreira, Michael D. Smith and Rahul Telang
School of Business and Economics, Católica-Lisbon, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 87 (167,235)

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Randomized Experiment, Likes, Ratings, Video-on-Demand

43.

Spillovers from Wiring Schools with Broadband: The Critical Role of Children

Number of pages: 48 Posted: 02 Apr 2012 Last Revised: 14 Jul 2015
Rodrigo Belo, Pedro Ferreira and Rahul Telang
Rotterdam School of Management, Erasmus University Rotterdam, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 81 (204,158)

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broadband in schools, household Internet adoption, technology spillovers, instrumental variables

44.

Understanding Media Markets in the Digital Age: Economics and Methodology

NBER Working Paper No. w19634
Number of pages: 26 Posted: 16 Nov 2013
Brett Danaher, Samita Dhanasobhon, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 14 (350,321)

Abstract:

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45.

Does Online Piracy Make Computers Insecure? Evidence from Panel Data

Number of pages: 28 Posted: 13 Mar 2018
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (127,551)

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Piracy, Computer Security, Malware, Anti-Virus Software

46.

Irrelevant Advertising: How More Consumer Tracking Can Make Ads Less Effective

Number of pages: 47 Posted: 28 Jun 2017 Last Revised: 03 Dec 2017
Arslan Aziz and Rahul Telang
Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (214,575)

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game theory, targeted advertising, consumer tracking, irrelevant advertising

47.

An Empirical Analysis of Frequency and Location of Concerts in the Digital Age

Information Economics and Policy, Forthcoming
Number of pages: 21 Posted: 25 Nov 2016 Last Revised: 17 Apr 2017
Daegon Cho, Michael D. Smith and Rahul Telang
KAIST College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (324,550)

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Concert, Music Industry, Long Tail, Geographic Distribution

48.

Windows of Opportunity: The Impact of Piracy and Delayed International Availability on DVD Sales

Number of pages: 23 Posted: 28 May 2016 Last Revised: 06 Jun 2016
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (67,187)

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DVD sales, release windows, digital piracy, motion picture industry

49.

Website Blocking Revisited: The Effect of the UK November 2014 Blocks on Consumer Behavior

Number of pages: 23 Posted: 19 Apr 2016
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (43,903)

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Piracy, Regulation, Digital Distribution, Motion Picture Industry, Natural Experiment

50.

What Is a Digital Cookie Worth?

Number of pages: 37 Posted: 02 Apr 2016 Last Revised: 14 Apr 2016
Arslan Aziz and Rahul Telang
Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
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51.

Peer Influence and Information Diffusion in Online Social Networks: An Empirical Analysis

Posted: 20 Apr 2011 Last Revised: 16 Sep 2012
Rajiv Garg, Rahul Telang and Michael D. Smith
University of Texas at Austin - Department of Information, Risk and Operations Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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information diffusion, peer influence, new content discovery, online music community, social influence

52.

Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center

Information Systems Research (2012), 23(3), 721-737
Number of pages: 17 Posted: 30 Nov 2009 Last Revised: 29 Apr 2017
Anuj Kumar and Rahul Telang
University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
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Citation 2

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Self-service, call center, customer support, Value of web portal, Multichannel service management

53.

The Effect of Digital Sharing Technologies on Music Markets: A Survival Analysis of Albums on Ranking Charts

Management Science, Forthcoming
Posted: 09 Mar 2007
Sudip Bhattacharjee, Ram D. Gopal, Kaveepan Lertwachara, James R. Marsden and Rahul Telang
University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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peer-to-peer, digitized music, online file sharing, survival

54.

Market Structure for Internet Search Engines

Journal of Management Information Systems, Vol. 21, No. 2, pp. 137-160, 2004
Posted: 30 Nov 2005
Rahul Telang, Tridas Mukhopadhyay and Uday Rajan
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - David A. Tepper School of Business and Stephen M. Ross School of Business, University of Michigan

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Search Engine, Residual Demand, Quality, E-Commerce, Product Differentiation, Economic Analysis, Vertical differentiation, Brand loyalty

55.

Market for Software Vulnerabilities? Think Again

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Market for Software Vulnerabilities? Think Again

Posted: 09 Dec 2003
Karthik Natarajan Kannan, Rahul Telang and Hao Xu
Purdue University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science

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software vulnerability, market mechanism, information security, disclosure policy

Market for Software Vulnerabilities? Think Again

Management Science, Vol. 51, No. 5, 2005
Posted: 01 Mar 2006
Karthik Natarajan Kannan and Rahul Telang
Purdue University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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software vulnerability, market mechanism, information security, disclosure policy

Other Papers (1)

Total Downloads: 8    Citations: 7
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1.

Do Data Breach Disclosure Laws Reduce Identity Theft?

5th Annual Conference on Empirical Legal Studies Paper
Number of pages: 42 Posted: 16 Jul 2010 Last Revised: 22 Oct 2010
Sasha Romanosky, Rahul Telang and Alessandro Acquisti
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (21,306)
Citation 7

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Data breach disclosure, security breach notification, economics of information security, identity theft, fixed effects regression, difference in difference estimation