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Rahul Telang

Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Professor of Information Systems and Management

4800 Forbes Ave

Pittsburgh, PA 15213-3890

United States

  • Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

    • Email
    • Tel: 412-268-1155
SCHOLARLY PAPERS

54

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CITATIONS
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165

Scholarly Papers (54)

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1.

Inferring App Demand from Publicly Available Data

MIS Quarterly, Forthcoming
Number of pages: 25 Posted: 09 Sep 2011 Last Revised: 19 Jun 2014
Rajiv Garg and Rahul Telang
University of Texas at Austin - McCombs School of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 6,955 (368)

Abstract:

Mobile Apps, App Store, Sales-Rank Calibration, App Downloads, Pareto Distribution, Android, Apple iTunes, In-App Purchase

2.

The Effect of Graduated Response Anti-Piracy Laws on Music Sales: Evidence from an Event Study in France

Downloads 2,746 ( 3,213)
Citation 4

The Effect of Graduated Response Anti-Piracy Laws on Music Sales: Evidence from an Event Study in France

Number of pages: 29 Posted: 22 Jan 2012 Last Revised: 13 Jul 2014
Brett Danaher, Michael D. Smith, Rahul Telang and Siwen Chen
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Marsh & McLennan Companies - Oliver Wyman
Downloads 2,746 (3,143)
Citation 4

Abstract:

Piracy, regulation, digital distribution, music industry, information goods, natural experiment

The Effect of Graduated Response Anti‐Piracy Laws on Music Sales: Evidence from an Event Study in France

The Journal of Industrial Economics, Vol. 62, Issue 3, pp. 541-553, 2014
Number of pages: 13 Posted: 02 Sep 2014
Brett Danaher, Michael D. Smith, Rahul Telang and Siwen Chen
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Marsh & McLennan Companies - Oliver Wyman
Downloads 0
Citation 4

Abstract:

3.

Internet Exchanges for Used Books: An Empirical Analysis of Product Cannibalization and Welfare Impact

Number of pages: 41 Posted: 02 Sep 2004
Anindya Ghose, Michael D. Smith and Rahul Telang
New York University (NYU) - Leonard N. Stern School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,365 (3,901)
Citation 37

Abstract:

Publisher welfare, retailer welfare, consumer surplus, price competition, used books sales, electronic markets

4.

Assessing the Academic Literature Regarding the Impact of Media Piracy on Sales

Number of pages: 22 Posted: 20 Aug 2012 Last Revised: 23 Oct 2013
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,266 (2,948)
Citation 2

Abstract:

Piracy

5.

The Economics of Peer-to-Peer Networks

Number of pages: 23 Posted: 19 Feb 2004
Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,517 (7,195)
Citation 13

Abstract:

Peer-to-peer, club goods, public goods, network externalities

6.

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

Downloads 1,460 ( 9,415)
Citation 16

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

Number of pages: 40 Posted: 07 Nov 2007 Last Revised: 25 Jul 2008
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,414 (9,714)
Citation 16

Abstract:

Information goods, Movie broadcasts, movie promotion, DVD Sales, Broadcast flag, consumer surplus

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

TPRC 2006
Number of pages: 31 Posted: 11 Jul 2012
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 46 (344,472)
Citation 16

Abstract:

7.

Converting Pirates Without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy

Number of pages: 42 Posted: 16 Apr 2009 Last Revised: 19 Jun 2014
Brett Danaher, Samita Dhanasobhon, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,248 (10,753)
Citation 10

Abstract:

digital distribution, channel conflict, cannibalization, iTunes, DVD

8.

Piracy or Promotion? The Impact of Broadband Internet Penetration on Dvd Sales

Number of pages: 32 Posted: 24 Jul 2006 Last Revised: 03 Aug 2014
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,062 (14,146)
Citation 9

Abstract:

Information goods, Internet penetration, movie promotion, DVD Sales

9.

Do Data Breach Disclosure Laws Reduce Identity Theft? (Updated)

Journal of Policy Analysis and Management, Vol. 30, No. 2, pp. 256-286, 2011
Number of pages: 42 Posted: 19 Sep 2008 Last Revised: 13 Oct 2013
Sasha Romanosky, Rahul Telang and Alessandro Acquisti
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - Heinz College
Downloads 878 (20,774)
Citation 7

Abstract:

data breach disclosure, security breach notification, economics of information security, identity theft, fixed effects regression, difference in difference estimation

10.

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Downloads 592 ( 36,022)
Citation 2

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Number of pages: 39 Posted: 06 Sep 2004
Atip Asvanund, Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 437 (52,486)
Citation 2

Abstract:

Peer-to-peer, club economics, dynamic network, empirical

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Number of pages: 39 Posted: 08 Feb 2005
Atip Asvanund, Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 155 (158,049)
Citation 2

Abstract:

Peer-to-peer, club economics, dynamic network, empirical

11.

The Effect of P2P File Sharing on Music Markets: A Survival Analysis of Albums on Ranking Charts

NET Institute Working Paper No. 05-26
Number of pages: 24 Posted: 23 Nov 2005
Sudip Bhattacharjee, Ram D. Gopal, Kaveepan Lertwachara, James R. Marsden and Rahul Telang
University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 579 (35,161)
Citation 15

Abstract:

peer-to-peer, digitized music, online file sharing, survival

12.

Digital Business Models for Peer-to-Peer Networks: Analysis and Economic Issues

Number of pages: 27 Posted: 18 Jul 2006
Ramayya Krishnan, Michael D. Smith, Zhulei Tang and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Purdue University - Krannert School of Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 556 (37,295)
Citation 4

Abstract:

Peer-to-peer networks, digital business models, public goods, club goods, free riding

13.

Pricing Electronic Mail to Solve the Problem of Spam

Downloads 486 ( 46,474)
Citation 4

Pricing Electronic Mail to Solve the Problem of Spam

Yale ICF Working Paper No. 05-24
Number of pages: 52 Posted: 15 Jul 2005
Robert E. Kraut, Shyam Sunder, Rahul Telang and James Morris
Carnegie Mellon University - David A. Tepper School of Business, Yale University - School of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 284 (87,190)
Citation 4

Abstract:

spam, Junk, pricing e-mail, market for attention

Pricing Electronic Mail to Solve the Problem of Spam

Number of pages: 51 Posted: 16 Jul 2003
Robert E. Kraut, Shyam Sunder, Rahul Telang and James Morris
Carnegie Mellon University - David A. Tepper School of Business, Yale University - School of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 202 (124,010)
Citation 4

Abstract:

14.

Empirical Analysis of Mobile Voice and SMS Service: A Structural Model

Number of pages: 32 Posted: 18 Jan 2008 Last Revised: 30 Jun 2009
Youngsoo Kim, Rahul Telang, William B. Vogt and Ramayya Krishnan
Singapore Management University - School of Informaiton Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, RAND Corporation and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 471 (46,977)
Citation 3

Abstract:

Mobile Demand, A Discrete/Continuous Choice Model, Structural Model, Wireless Communication, substitutes, elasticity

15.

Competition Between Internet Search Engines

Number of pages: 32 Posted: 21 Mar 2001
Tridas Mukhopadhyay, Rahul Telang and Uday Rajan
Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Stephen M. Ross School of Business, University of Michigan
Downloads 425 (53,470)
Citation 1

Abstract:

Vertical differentiation, search engine, residual demand, brand loyalty

16.

To Be or Not To Be Linked: Job Search Using Online Social Networks by Unemployed Workforce

Management Science (forthcoming)
Number of pages: 38 Posted: 19 Apr 2011 Last Revised: 15 Jul 2017
Rajiv Garg and Rahul Telang
University of Texas at Austin - McCombs School of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 415 (25,878)

Abstract:

LinkedIn, online job search, social capital, social influence, information discovery

17.

Measuring Information Diffusion in an Online Community

Journal of Management Information Systems (JMIS), Forthcoming
Number of pages: 42 Posted: 17 Jun 2011
Rajiv Garg, Michael D. Smith and Rahul Telang
University of Texas at Austin - McCombs School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 414 (38,738)

Abstract:

information diffusion, peer influence, new content discovery, online music community, social influence, empirical research, data mining

18.

The Effect of Piracy Website Blocking on Consumer Behavior

Number of pages: 36 Posted: 02 Jun 2015 Last Revised: 09 Dec 2015
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 393 (13,110)

Abstract:

Piracy, regulation, digital distribution, motion picture industry, natural experiment

19.

The Impact of Mobile Number Portability on Price, Competition and Consumer Welfare

Number of pages: 30 Posted: 15 May 2013 Last Revised: 19 Oct 2016
Daegon Cho, Pedro Ferreira and Rahul Telang
Korea Advanced Institute of Science and Technology (KAIST) - College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 383 (39,084)

Abstract:

Switching Costs, Mobile Number Portability, Regulation, Competition, Welfare

20.

Saving Patient Ryan — Can Advanced Electronic Medical Records Make Patient Care Safer?

Number of pages: 31 Posted: 03 Oct 2014 Last Revised: 11 Nov 2016
Muhammad Zia Hydari, Rahul Telang and William M Marella
University of Pittsburgh, Katz Graduate School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Patient Safety Authority
Downloads 373 (25,340)

Abstract:

electronic medical records, health information technology, patient safety

21.

An Empirical Analysis of Internet Search Engine Choice

Darden School of Business Working Paper No. 03-05
Number of pages: 34 Posted: 02 Jun 2003
Rahul Telang, Tridas Mukhopadhyay and Ronald T. Wilcox
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University
Downloads 366 (62,482)
Citation 1

Abstract:

22.

Optimal Information Security Architecture for the Enterprise

Number of pages: 43 Posted: 23 Jan 2008
Vineet Kumar, Rahul Telang and Tridas Mukhopadhyay
Harvard Business School, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - David A. Tepper School of Business
Downloads 322 (61,887)

Abstract:

Information Security, Availability Losses, Confidentiality Losses, Enterprise Security Architecture

23.

Cell Phone Demand and Consumer Learning - An Empirical Analysis

NET Institute Working Paper No. 05-28
Number of pages: 28 Posted: 22 Nov 2005
Martin Gaynor, Yunfeng Shi, Rahul Telang and William B. Vogt
Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and RAND Corporation
Downloads 317 (75,092)

Abstract:

Cell Phone Demand, Consumer Learning

24.

Markets for Attention: Will Postage for Email Help?

Downloads 312 ( 78,842)
Citation 8

Markets for Attention: Will Postage for Email Help?

Yale ICF Working Paper No. 02-28
Number of pages: 12 Posted: 28 Aug 2002
Shyam Sunder, Robert E. Kraut, James Morris, Rahul Telang, Darrin Filer and Matthew A. Cronin
Yale University - School of Management, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - School of Computer Science, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, affiliation not provided to SSRN and George Mason University - School of Management
Downloads 312 (78,323)
Citation 8

Abstract:

Computer Mediated Communication, Electronic Mail, Empirical Studies, Economics, Markets, Social Impact, Spam

Markets for Attention: Will Postage for Email Help?

Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), pp. 206-215, copyright ACM
Posted: 14 Jul 2003
Shyam Sunder, Matthew A. Cronin, Darrin Filer, Robert E. Kraut, James Morris and Rahul Telang
Yale University - School of Management, George Mason University - School of Management, affiliation not provided to SSRN, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - School of Computer Science and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Abstract:

Computer Mediated Communication, Electronic Mail, Empirical Studies, Economics, Markets, Social Impact, Spam

25.

Impact of Software Vulnerability Announcements on the Market Value of Software Vendors - An Empirical Investigation

Number of pages: 34 Posted: 28 Mar 2005
Rahul Telang and Sunil Wattal
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - David A. Tepper School of Business
Downloads 300 (64,440)
Citation 4

Abstract:

Information security, software vulnerability, quality, event study, disclosure policy, market reaction

26.

Information Discovery and the Long Tail of Motion Picture Content

Management Information Systems Quarterly (2014), 38(4), 1057-1078
Number of pages: 34 Posted: 25 Jun 2011 Last Revised: 27 Apr 2017
Anuj Kumar, Michael D. Smith and Rahul Telang
University of Florida - Warrington College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 285 (87,313)

Abstract:

Incomplete information, product discovery, multichannel distribution, movie industry, cannibalization, movie broadcast, DVD sales and rental, Long Tail, sales distribution

27.

Optimal Policy for Software Vulnerability Disclosure

Number of pages: 33 Posted: 20 Feb 2005 Last Revised: 20 Feb 2015
Ashish Arora, Rahul Telang and Hao Xu
Duke University - Fuqua School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 279 (85,894)
Citation 9

Abstract:

software, vulnerability, disclosure, public policy

28.

Piracy and New Product Creation: A Bollywood Story

Number of pages: 37 Posted: 13 Aug 2014
Rahul Telang and Joel Waldfogel
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Minnesota - Twin Cities - Carlson School of Management
Downloads 274 (56,341)

Abstract:

VCR, piracy, copyright, Bollywood, innovation, intellectual property, movie industry

29.

Do Search Engines Influence Media Piracy? Evidence from a Randomized Field Study

Number of pages: 30 Posted: 14 Sep 2014 Last Revised: 18 Feb 2015
Liron Sivan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 270 (60,187)

Abstract:

search engines, piracy, copyright, anti-piracy

30.

Product Customization and Customer Service Costs: An Empirical Analysis

Manufacturing and Service Operations Management (2011), 13(3), 347-360.
Number of pages: 33 Posted: 02 Aug 2009 Last Revised: 26 Apr 2017
Anuj Kumar and Rahul Telang
University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 256 (89,393)

Abstract:

product customization, product co-creation, health insurance product, field study, customer service, product familiarity

31.

Internet Exchanges for Used Digital Goods

Number of pages: 18 Posted: 24 Jan 2008 Last Revised: 03 Aug 2014
Rahul Telang and Michael D. Smith
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 245 (97,227)
Citation 1

Abstract:

Information Goods, Price elasticity, Digital distribution, First sale doctrine, Used Products, Electronic Markets

32.

Analysis of the Potential Market for Out-of-Print eBooks

Number of pages: 54 Posted: 04 Sep 2012
Michael D. Smith, Rahul Telang and Yi Zhang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 234 (87,313)

Abstract:

eBooks, out-of-print books, copyright, propensity score, consumer surplus, Kindle

33.

Sell First, Fix Later: Impact of Patching on Software Quality

Number of pages: 21 Posted: 21 Feb 2005
Ashish Arora, Jonathan P. Caulkins and Rahul Telang
Duke University - Fuqua School of Business, Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 224 (105,317)
Citation 9

Abstract:

software quality, patching, monopoly, market size, fixed cost

34.

The Effects of Broadband in Schools: Evidence from Portugal

Number of pages: 38 Posted: 09 Jul 2010 Last Revised: 05 Sep 2014
Rodrigo Belo, Pedro Ferreira and Rahul Telang
Rotterdam School of Management, Erasmus University Rotterdam, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 218 (84,958)

Abstract:

School Peformance, Broadband, DSL, Instrument, Productivity

35.

Piracy and Copyright Enforcement Mechanisms

Downloads 215 (117,078)
Citation 1

Piracy and Copyright Enforcement Mechanisms

Innovation Policy and the Economy, Vol. 14, Forthcoming
Number of pages: 42 Posted: 05 Jun 2013
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 199 (125,896)
Citation 1

Abstract:

Piracy and Copyright Enforcement Mechanisms

NBER Working Paper No. w19150
Number of pages: 41 Posted: 21 Jun 2013
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 16 (481,987)
Citation 1

Abstract:

36.

An Empirical Analysis of Digital Music Bundling Strategies

Number of pages: 39 Posted: 20 Mar 2014
Brett Danaher, Yan Huang, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, University of Michigan, Stephen M. Ross School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 199 (89,754)

Abstract:

Information Goods, Bundling, Digital Music, Price Elasticity, Natural Experiment

37.

Effect of Piracy on Adoption of Technological Innovation in the Entertainment Industry

Number of pages: 39 Posted: 19 Sep 2014 Last Revised: 15 May 2017
Vibhanshu Abhishek, Rahul Telang and Yi Zhang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 166 (71,096)

Abstract:

Piracy, information goods, entertainment goods, multi-channel distribution, product differentiation

38.

An Empirical Analysis of Vendor Response to Software Vulnerability Disclosure

Number of pages: 32 Posted: 29 Aug 2005
Ashish Arora, Ramayya Krishnan, Rahul Telang and Yubao Yang
Duke University - Fuqua School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 165 (144,960)
Citation 1

Abstract:

Security vulnerability, disclosure policy, patching speed, open source, hazard functions

39.

Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center

Information Systems Research (2012), 23(3), 721-737
Number of pages: 39 Posted: 30 Nov 2009 Last Revised: 29 Apr 2017
Rahul Telang and Anuj Kumar
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Florida - Warrington College of Business
Downloads 131 (162,395)
Citation 2

Abstract:

Self-service, call center, customer support, Value of web portal, Multichannel service management

40.

An Empirical Analysis of Cellular Voice and Data Services

NET Institute Working Paper No. 04-10
Number of pages: 27 Posted: 15 Nov 2004
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 118 (194,086)

Abstract:

41.

The Impact of iPhone Exclusivity Arrangement on Demand for Smartphones

Number of pages: 36 Posted: 19 Jul 2014
Daegon Cho, Anuj Kumar and Rahul Telang
Korea Advanced Institute of Science and Technology (KAIST) - College of Business, University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 102 (144,199)

Abstract:

42.

Culling the Herd: Using Real World Randomized Experiments to Measure Social Bias with Known Costly Goods

Management Science, Forthcoming
Number of pages: 49 Posted: 06 Oct 2013 Last Revised: 15 Feb 2016
Miguel Godinho de Matos, Pedro Ferreira, Michael D. Smith and Rahul Telang
School of Business and Economics, Católica-Lisbon, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 87 (161,493)

Abstract:

Randomized Experiment, Likes, Ratings, Video-on-Demand

43.

Spillovers from Wiring Schools with Broadband: The Critical Role of Children

Number of pages: 48 Posted: 02 Apr 2012 Last Revised: 14 Jul 2015
Rodrigo Belo, Pedro Ferreira and Rahul Telang
Rotterdam School of Management, Erasmus University Rotterdam, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 81 (204,307)

Abstract:

broadband in schools, household Internet adoption, technology spillovers, instrumental variables

44.

Understanding Media Markets in the Digital Age: Economics and Methodology

NBER Working Paper No. w19634
Number of pages: 26 Posted: 16 Nov 2013
Brett Danaher, Samita Dhanasobhon, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 14 (368,240)

Abstract:

45.

Consumer Tracking and Competition in Targeted Advertising

Number of pages: 43 Posted: 28 Jun 2017 Last Revised: 01 Jul 2017
Arslan Aziz and Rahul Telang
Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (423,021)

Abstract:

targeted advertising, persuasive and informative advertising, third-party cookies

46.

An Empirical Analysis of Frequency and Location of Concerts in the Digital Age

Information Economics and Policy, Forthcoming
Number of pages: 21 Posted: 25 Nov 2016 Last Revised: 17 Apr 2017
Daegon Cho, Michael D. Smith and Rahul Telang
Korea Advanced Institute of Science and Technology (KAIST) - College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (354,444)

Abstract:

Concert, Music Industry, Long Tail, Geographic Distribution

47.

Windows of Opportunity: The Impact of Piracy and Delayed International Availability on DVD Sales

Number of pages: 23 Posted: 28 May 2016 Last Revised: 06 Jun 2016
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (70,109)

Abstract:

DVD sales, release windows, digital piracy, motion picture industry

48.

Website Blocking Revisited: The Effect of the UK November 2014 Blocks on Consumer Behavior

Number of pages: 23 Posted: 19 Apr 2016
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (67,161)

Abstract:

Piracy, Regulation, Digital Distribution, Motion Picture Industry, Natural Experiment

49.

What Is a Digital Cookie Worth?

Number of pages: 37 Posted: 02 Apr 2016 Last Revised: 14 Apr 2016
Arslan Aziz and Rahul Telang
Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (170,963)

Abstract:

50.

Peer Influence and Information Diffusion in Online Social Networks: An Empirical Analysis

Posted: 20 Apr 2011 Last Revised: 16 Sep 2012
Rajiv Garg, Rahul Telang and Michael D. Smith
University of Texas at Austin - McCombs School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Abstract:

information diffusion, peer influence, new content discovery, online music community, social influence

51.

Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center

Information Systems Research (2012), 23(3), 721-737
Number of pages: 17 Posted: 30 Nov 2009 Last Revised: 29 Apr 2017
Anuj Kumar and Rahul Telang
University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (534,082)
Citation 2

Abstract:

Self-service, call center, customer support, Value of web portal, Multichannel service management

52.

The Effect of Digital Sharing Technologies on Music Markets: A Survival Analysis of Albums on Ranking Charts

Management Science, Forthcoming
Posted: 09 Mar 2007
Sudip Bhattacharjee, Ram D. Gopal, Kaveepan Lertwachara, James R. Marsden and Rahul Telang
University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Abstract:

peer-to-peer, digitized music, online file sharing, survival

53.

Market Structure for Internet Search Engines

Journal of Management Information Systems, Vol. 21, No. 2, pp. 137-160, 2004
Posted: 30 Nov 2005
Rahul Telang, Tridas Mukhopadhyay and Uday Rajan
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - David A. Tepper School of Business and Stephen M. Ross School of Business, University of Michigan

Abstract:

Search Engine, Residual Demand, Quality, E-Commerce, Product Differentiation, Economic Analysis, Vertical differentiation, Brand loyalty

54.

Market for Software Vulnerabilities? Think Again

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Market for Software Vulnerabilities? Think Again

Posted: 09 Dec 2003
Karthik Natarajan Kannan, Rahul Telang and Hao Xu
Purdue University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science

Abstract:

software vulnerability, market mechanism, information security, disclosure policy

Market for Software Vulnerabilities? Think Again

Management Science, Vol. 51, No. 5, 2005
Posted: 01 Mar 2006
Karthik Natarajan Kannan and Rahul Telang
Purdue University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Abstract:

software vulnerability, market mechanism, information security, disclosure policy

Other Papers (1)

Total Downloads: 6    Citations: 7
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1.

Do Data Breach Disclosure Laws Reduce Identity Theft?

5th Annual Conference on Empirical Legal Studies Paper
Number of pages: 42 Posted: 16 Jul 2010 Last Revised: 22 Oct 2010
Sasha Romanosky, Rahul Telang and Alessandro Acquisti
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - Heinz College
Downloads 0 (20,774)
Citation 7

Abstract:

Data breach disclosure, security breach notification, economics of information security, identity theft, fixed effects regression, difference in difference estimation

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