Rahul Telang

Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Professor of Information Systems and Management

4800 Forbes Ave

Pittsburgh, PA 15213-3890

United States

  • Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

    • Email
    • Tel: 412-268-1155
SCHOLARLY PAPERS

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218

Scholarly Papers (62)

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1.

Inferring App Demand from Publicly Available Data

MIS Quarterly, Forthcoming
Number of pages: 25 Posted: 09 Sep 2011 Last Revised: 19 Jun 2014
Rajiv Garg and Rahul Telang
Goizueta Business School, Emory University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 11,274 (574)
Citation 36

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Mobile Apps, App Store, Sales-Rank Calibration, App Downloads, Pareto Distribution, Android, Apple iTunes, In-App Purchase

2.

Assessing the Academic Literature Regarding the Impact of Media Piracy on Sales

Number of pages: 22 Posted: 20 Aug 2012 Last Revised: 23 Oct 2013
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 3,531 (4,299)
Citation 21

Abstract:

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Piracy

3.

The Effect of Graduated Response Anti-Piracy Laws on Music Sales: Evidence from an Event Study in France

Downloads 2,943 ( 5,881)
Citation 41

The Effect of Graduated Response Anti-Piracy Laws on Music Sales: Evidence from an Event Study in France

Number of pages: 29 Posted: 22 Jan 2012 Last Revised: 13 Jul 2014
Brett Danaher, Michael D. Smith, Rahul Telang and Siwen Chen
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Marsh & McLennan Companies - Oliver Wyman
Downloads 2,943 (5,770)
Citation 26

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Piracy, regulation, digital distribution, music industry, information goods, natural experiment

The Effect of Graduated Response Anti‐Piracy Laws on Music Sales: Evidence from an Event Study in France

The Journal of Industrial Economics, Vol. 62, Issue 3, pp. 541-553, 2014
Number of pages: 13 Posted: 02 Sep 2014
Brett Danaher, Michael D. Smith, Rahul Telang and Siwen Chen
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Marsh & McLennan Companies - Oliver Wyman
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Citation 10

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4.

Virus Shook the Streaming Star: Estimating the COVID-19 Impact on Music Consumption

Marketing Science, Forthcoming
Number of pages: 74 Posted: 05 Aug 2020 Last Revised: 28 Aug 2021
Jaeung Sim, Daegon Cho, Youngdeok Hwang and Rahul Telang
College of Business, Korea Advanced Institute of Science and Technology (KAIST), College of Business, Korea Advanced Institute of Science and Technology (KAIST), City University of New York (CUNY) - Paul H. Chook Department of Information Systems & Statistics and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,802 (6,376)
Citation 7

Abstract:

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digital distribution, lockdown restrictions, music streaming, pandemic, Spotify

5.

The Effect of Piracy Website Blocking on Consumer Behavior

Number of pages: 58 Posted: 02 Jun 2015 Last Revised: 14 Aug 2019
Brett Danaher, Jonathan Samuel Hersh, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,723 (6,655)
Citation 8

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piracy, regulation, digital distribution, motion picture industry, natural experiment

6.

Internet Exchanges for Used Books: An Empirical Analysis of Product Cannibalization and Welfare Impact

Number of pages: 41 Posted: 02 Sep 2004
Anindya Ghose, Michael D. Smith and Rahul Telang
New York University (NYU) - Leonard N. Stern School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,558 (7,361)
Citation 38

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Publisher welfare, retailer welfare, consumer surplus, price competition, used books sales, electronic markets

7.

The Economics of Peer-to-Peer Networks

Number of pages: 23 Posted: 19 Feb 2004
Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,120 (9,946)
Citation 45

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Peer-to-peer, club goods, public goods, network externalities

8.

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

Downloads 1,575 ( 15,998)
Citation 17

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

Number of pages: 40 Posted: 24 Feb 2020
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,509 (16,745)
Citation 17

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Information goods, Movie broadcasts, movie promotion, DVD Sales, Broadcast flag, consumer surplus

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

TPRC 2006
Number of pages: 31 Posted: 11 Jul 2012
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 66 (457,154)

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9.

Converting Pirates Without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy

Number of pages: 42 Posted: 16 Apr 2009 Last Revised: 19 Jun 2014
Brett Danaher, Samita Dhanasobhon, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,499 (17,229)
Citation 25

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digital distribution, channel conflict, cannibalization, iTunes, DVD

10.

Saving Patient Ryan — Can Advanced Electronic Medical Records Make Patient Care Safer?

Management Science - INFORMS (2017)
Number of pages: 37 Posted: 03 Oct 2014 Last Revised: 24 Apr 2018
Muhammad Zia Hydari, Rahul Telang and William Marella
University of Pittsburgh, Katz Graduate School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Patient Safety Authority
Downloads 1,318 (20,898)
Citation 8

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electronic medical records, health information technology, patient safety

11.

Piracy or Promotion? The Impact of Broadband Internet Penetration on Dvd Sales

Number of pages: 32 Posted: 24 Jul 2006 Last Revised: 03 Aug 2014
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,201 (24,045)
Citation 13

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Information goods, Internet penetration, movie promotion, DVD Sales

12.

Do Data Breach Disclosure Laws Reduce Identity Theft? (Updated)

Journal of Policy Analysis and Management, Vol. 30, No. 2, pp. 256-286, 2011
Number of pages: 42 Posted: 19 Sep 2008 Last Revised: 13 Oct 2013
Sasha Romanosky, Rahul Telang and Alessandro Acquisti
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,124 (26,441)
Citation 1

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data breach disclosure, security breach notification, economics of information security, identity theft, fixed effects regression, difference in difference estimation

13.

To Be or Not To Be Linked: Job Search Using Online Social Networks by Unemployed Workforce

Management Science (forthcoming)
Number of pages: 38 Posted: 19 Apr 2011 Last Revised: 15 Jul 2017
Rajiv Garg and Rahul Telang
Goizueta Business School, Emory University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 980 (32,160)
Citation 8

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LinkedIn, online job search, social capital, social influence, information discovery

14.

Website Blocking Revisited: The Effect of the UK November 2014 Blocks on Consumer Behavior

Number of pages: 23 Posted: 19 Apr 2016
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 895 (36,529)
Citation 4

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Piracy, Regulation, Digital Distribution, Motion Picture Industry, Natural Experiment

15.

Measuring Information Diffusion in an Online Community

Journal of Management Information Systems (JMIS), Forthcoming
Number of pages: 42 Posted: 17 Jun 2011
Rajiv Garg, Michael D. Smith and Rahul Telang
Goizueta Business School, Emory University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 764 (45,349)
Citation 5

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information diffusion, peer influence, new content discovery, online music community, social influence, empirical research, data mining

16.

What Is a Digital Cookie Worth?

Number of pages: 37 Posted: 02 Apr 2016 Last Revised: 06 Jul 2021
Arslan Aziz and Rahul Telang
University of British Columbia, Sauder School of Business, Students and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 686 (52,406)
Citation 8

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17.

The Effect of P2p File Sharing on Music Markets: A Survival Analysis of Albums on Ranking Charts

NET Institute Working Paper No. 05-26
Number of pages: 24 Posted: 23 Nov 2005
Sudip Bhattacharjee, Ram D. Gopal, Kaveepan Lertwachara, James R. Marsden and Rahul Telang
University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 680 (53,007)
Citation 9

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peer-to-peer, digitized music, online file sharing, survival

18.

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Downloads 616 ( 60,142)
Citation 3

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Number of pages: 39 Posted: 06 Sep 2004
Atip Asvanund, Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 452 (87,367)
Citation 3

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Peer-to-peer, club economics, dynamic network, empirical

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Number of pages: 39 Posted: 08 Feb 2005
Atip Asvanund, Ramayya Krishnan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 164 (245,644)
Citation 5

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Peer-to-peer, club economics, dynamic network, empirical

19.

Piracy and New Product Creation: A Bollywood Story

Number of pages: 37 Posted: 13 Aug 2014
Rahul Telang and Joel Waldfogel
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Minnesota - Twin Cities - Carlson School of Management
Downloads 608 (61,129)
Citation 10

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VCR, piracy, copyright, Bollywood, innovation, intellectual property, movie industry

20.

Digital Business Models for Peer-to-Peer Networks: Analysis and Economic Issues

Number of pages: 27 Posted: 18 Jul 2006
Ramayya Krishnan, Michael D. Smith, Zhulei Tang and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Purdue University - Krannert School of Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 607 (61,248)
Citation 3

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Peer-to-peer networks, digital business models, public goods, club goods, free riding

21.

The Impact of Ride-hailing Services on Congestion: Evidence from Indian Cities

Number of pages: 43 Posted: 28 Jun 2019 Last Revised: 25 Apr 2022
Saharsh Agarwal, Deepa Mani and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Indian School of Business (ISB), Hyderabad and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 599 (62,323)
Citation 9

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Uber, Ola, Ridehailing, Externality, Ridesharing, Ridesourcing, Urban Transportation, Congestion, Sharing Economy, Traffic, Externality

22.

Do Search Engines Influence Media Piracy? Evidence from a Randomized Field Study

Number of pages: 30 Posted: 14 Sep 2014 Last Revised: 18 Feb 2015
Liron Sivan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 570 (66,395)
Citation 4

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search engines, piracy, copyright, anti-piracy

23.

Pricing Electronic Mail to Solve the Problem of Spam

Downloads 542 ( 70,675)
Citation 4

Pricing Electronic Mail to Solve the Problem of Spam

Yale ICF Working Paper No. 05-24
Number of pages: 52 Posted: 15 Jul 2005
Robert E. Kraut, Shyam Sunder, Rahul Telang and James Morris
Carnegie Mellon University - David A. Tepper School of Business, Yale University - School of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 315 (131,299)

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spam, Junk, pricing e-mail, market for attention

Pricing Electronic Mail to Solve the Problem of Spam

Number of pages: 51 Posted: 16 Jul 2003
Robert E. Kraut, Shyam Sunder, Rahul Telang and James Morris
Carnegie Mellon University - David A. Tepper School of Business, Yale University - School of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 227 (183,179)
Citation 1

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24.

Piracy Landscape Study: Analysis of Existing and Emerging Research Relevant to Intellectual Property Rights (IPR) Enforcement of Commercial-Scale Piracy

USPTO Economic Working Paper No. 2020-02
Number of pages: 59 Posted: 16 Apr 2020
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 533 (72,253)
Citation 1

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digital piracy, enforcement, intellectual property right (IPR), enforcement, piracy

25.

Empirical Analysis of Mobile Voice and SMS Service: A Structural Model

Number of pages: 32 Posted: 18 Jan 2008 Last Revised: 30 Jun 2009
Youngsoo Kim, Rahul Telang, William B. Vogt and Ramayya Krishnan
Singapore Management University - School of Informaiton Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, RAND Corporation and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 508 (76,557)
Citation 3

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Mobile Demand, A Discrete/Continuous Choice Model, Structural Model, Wireless Communication, substitutes, elasticity

26.

Effect of Piracy on Adoption of Technological Innovation in the Entertainment Industry

Number of pages: 39 Posted: 19 Sep 2014 Last Revised: 15 May 2017
Vibhanshu Abhishek, Rahul Telang and Yi Zhang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 503 (77,528)

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Piracy, information goods, entertainment goods, multi-channel distribution, product differentiation

27.

Impact of Software Vulnerability Announcements on the Market Value of Software Vendors - an Empirical Investigation

Number of pages: 34 Posted: 28 Mar 2005
Rahul Telang and Sunil Wattal
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - David A. Tepper School of Business
Downloads 501 (77,928)
Citation 12

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Information security, software vulnerability, quality, event study, disclosure policy, market reaction

28.

Windows of Opportunity: The Impact of Piracy and Delayed International Availability on DVD Sales

Number of pages: 23 Posted: 28 May 2016 Last Revised: 06 Jun 2016
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 496 (78,876)
Citation 1

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DVD sales, release windows, digital piracy, motion picture industry

29.

Competition between Internet Search Engines

Number of pages: 32 Posted: 21 Mar 2001
Tridas Mukhopadhyay, Rahul Telang and Uday Rajan
Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Stephen M. Ross School of Business, University of Michigan
Downloads 448 (89,054)

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Vertical differentiation, search engine, residual demand, brand loyalty

30.

Does Online Piracy Make Computers Insecure? Evidence from Panel Data

Number of pages: 28 Posted: 13 Mar 2018
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 434 (92,416)
Citation 1

Abstract:

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Piracy, Computer Security, Malware, Anti-Virus Software

31.

Optimal Information Security Architecture for the Enterprise

Number of pages: 43 Posted: 23 Jan 2008
Vineet Kumar, Rahul Telang and Tridas Mukhopadhyay
Harvard Business School, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - David A. Tepper School of Business
Downloads 413 (97,901)
Citation 2

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Information Security, Availability Losses, Confidentiality Losses, Enterprise Security Architecture

32.

An Empirical Analysis of Internet Search Engine Choice

Number of pages: 34 Posted: 02 Jun 2003
Rahul Telang, Tridas Mukhopadhyay and Ronald T. Wilcox
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University
Downloads 412 (98,169)
Citation 2

Abstract:

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33.

An Empirical Analysis of Digital Music Bundling Strategies

Number of pages: 39 Posted: 20 Mar 2014
Brett Danaher, Yan Huang, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 383 (106,785)
Citation 6

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Information Goods, Bundling, Digital Music, Price Elasticity, Natural Experiment

34.

Information Discovery and the Long Tail of Motion Picture Content

Management Information Systems Quarterly (2014), 38(4), 1057-1078
Number of pages: 34 Posted: 25 Jun 2011 Last Revised: 27 Apr 2017
Anuj Kumar, Michael D. Smith and Rahul Telang
University of Florida - Warrington College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 365 (112,727)
Citation 6

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Incomplete information, product discovery, multichannel distribution, movie industry, cannibalization, movie broadcast, DVD sales and rental, Long Tail, sales distribution

35.

The Effects of Broadband in Schools: Evidence from Portugal

Number of pages: 38 Posted: 09 Jul 2010 Last Revised: 05 Sep 2014
Rodrigo Belo, Pedro Ferreira and Rahul Telang
Rotterdam School of Management, Erasmus University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 365 (112,727)
Citation 6

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School Peformance, Broadband, DSL, Instrument, Productivity

36.

Analysis of the Potential Market for Out-of-Print eBooks

Number of pages: 54 Posted: 04 Sep 2012
Michael D. Smith, Rahul Telang and Yi Zhang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 350 (118,046)
Citation 3

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eBooks, out-of-print books, copyright, propensity score, consumer surplus, Kindle

37.

Cell Phone Demand and Consumer Learning - an Empirical Analysis

NET Institute Working Paper No. 05-28
Number of pages: 28 Posted: 22 Nov 2005
Martin Gaynor, Yunfeng Shi, Rahul Telang and William B. Vogt
Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and RAND Corporation
Downloads 348 (118,743)
Citation 1

Abstract:

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Cell Phone Demand, Consumer Learning

38.

Optimal Policy for Software Vulnerability Disclosure

Number of pages: 33 Posted: 20 Feb 2005 Last Revised: 20 Feb 2015
Ashish Arora, Rahul Telang and Hao Xu
Duke University - Fuqua School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 343 (120,658)
Citation 20

Abstract:

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software, vulnerability, disclosure, public policy

39.

Markets for Attention: Will Postage for Email Help?

Downloads 339 (122,336)
Citation 5

Markets for Attention: Will Postage for Email Help?

Number of pages: 12 Posted: 28 Aug 2002
Shyam Sunder, Robert E. Kraut, James Morris, Rahul Telang, Darrin Filer and Matthew A. Cronin
Yale University - School of Management, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - School of Computer Science, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, affiliation not provided to SSRN and George Mason University - Department of Management
Downloads 339 (121,582)
Citation 5

Abstract:

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Computer Mediated Communication, Electronic Mail, Empirical Studies, Economics, Markets, Social Impact, Spam

Markets for Attention: Will Postage for Email Help?

Posted: 14 Jul 2003
Shyam Sunder, Matthew A. Cronin, Darrin Filer, Robert E. Kraut, James Morris and Rahul Telang
Yale University - School of Management, George Mason University - Department of Management, affiliation not provided to SSRN, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - School of Computer Science and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Abstract:

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Computer Mediated Communication, Electronic Mail, Empirical Studies, Economics, Markets, Social Impact, Spam

40.

Product Customization and Customer Service Costs: An Empirical Analysis

Manufacturing and Service Operations Management (2011), 13(3), 347-360.
Number of pages: 33 Posted: 02 Aug 2009 Last Revised: 26 Apr 2017
Anuj Kumar and Rahul Telang
University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 306 (136,280)
Citation 2

Abstract:

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product customization, product co-creation, health insurance product, field study, customer service, product familiarity

41.

Piracy and Copyright Enforcement Mechanisms

Downloads 301 (138,697)
Citation 13

Piracy and Copyright Enforcement Mechanisms

Innovation Policy and the Economy, Vol. 14, Forthcoming
Number of pages: 42 Posted: 05 Jun 2013
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 268 (155,585)

Abstract:

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Piracy and Copyright Enforcement Mechanisms

NBER Working Paper No. w19150
Number of pages: 41 Posted: 21 Jun 2013 Last Revised: 30 Apr 2022
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 33 (612,634)
Citation 2

Abstract:

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42.

Internet Exchanges for Used Digital Goods

Number of pages: 18 Posted: 24 Jan 2008 Last Revised: 03 Aug 2014
Rahul Telang and Michael D. Smith
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 284 (147,331)
Citation 3

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Information Goods, Price elasticity, Digital distribution, First sale doctrine, Used Products, Electronic Markets

43.

Sell First, Fix Later: Impact of Patching on Software Quality

Number of pages: 21 Posted: 21 Feb 2005
Ashish Arora, Jonathan P. Caulkins and Rahul Telang
Duke University - Fuqua School of Business, Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 271 (154,474)
Citation 8

Abstract:

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software quality, patching, monopoly, market size, fixed cost

44.

An Empirical Analysis of Vendor Response to Software Vulnerability Disclosure

Number of pages: 32 Posted: 29 Aug 2005
Ashish Arora, Ramayya Krishnan, Rahul Telang and Yubao Yang
Duke University - Fuqua School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 197 (209,437)
Citation 5

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Security vulnerability, disclosure policy, patching speed, open source, hazard functions

45.

Culling the Herd: Using Real World Randomized Experiments to Measure Social Bias with Known Costly Goods

Management Science, Volume 62, Issue 9, February 15, 2016
Number of pages: 49 Posted: 06 Oct 2013 Last Revised: 30 Sep 2017
Miguel Godinho de Matos, Pedro Ferreira, Michael D. Smith and Rahul Telang
Católica-Lisbon School of Business and Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 190 (216,373)
Citation 9

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Randomized Experiment, Likes, Ratings, Video-on-Demand

46.

When TV Becomes a Stream: Content Decisions of a Video On Demand Service

Number of pages: 49 Posted: 05 Jun 2020 Last Revised: 11 Mar 2021
Nikhil George, Siddhartha Sharma and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Kelley School of Business, Indiana University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 182 (224,601)

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VOD, Entertainment Industry, Quality, Netflix, Streaming platforms

47.

Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center

Information Systems Research (2012), 23(3), 721-737
Number of pages: 39 Posted: 30 Nov 2009 Last Revised: 29 Apr 2017
Rahul Telang and Anuj Kumar
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Florida - Warrington College of Business
Downloads 168 (240,400)

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Self-service, call center, customer support, Value of web portal, Multichannel service management

48.

The Impact of Digitization on Print Book Sales: Analysis using Genre Exposure Heterogeneity

Number of pages: 32 Posted: 12 May 2020 Last Revised: 02 Sep 2021
Siddhartha Sharma, Rahul Telang and Alejandro Zentner
Kelley School of Business, Indiana University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and The University of Texas at Dallas - Naveen Jindal School of Management
Downloads 157 (254,364)
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e-book, digital channel, publishing, cannibalization

49.

Spillovers from Wiring Schools with Broadband: The Critical Role of Children

Number of pages: 48 Posted: 02 Apr 2012 Last Revised: 14 Jul 2015
Rodrigo Belo, Pedro Ferreira and Rahul Telang
Rotterdam School of Management, Erasmus University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 145 (271,306)
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broadband in schools, household Internet adoption, technology spillovers, instrumental variables

50.

An Empirical Analysis of Cellular Voice and Data Services

NET Institute Working Paper No. 04-10
Number of pages: 27 Posted: 15 Nov 2004
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 134 (288,412)

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51.

Customer Response to Adverse Security Events: An Empirical Study

Number of pages: 49 Posted: 02 Apr 2020
Yangfan Liang and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 95 (366,164)

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Data breach, Data breach disclosure law, debit card, customer response

52.

Understanding Media Markets in the Digital Age: Economics and Methodology

NBER Working Paper No. w19634
Number of pages: 26 Posted: 16 Nov 2013 Last Revised: 24 Feb 2022
Brett Danaher, Samita Dhanasobhon, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 76 (418,417)
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53.

Did State Opening affect the COVID Incidences in the US?

Number of pages: 22 Posted: 08 Jun 2020
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 48 (522,179)
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COVID , state opening, COVID cases, mortality

54.

Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center

Information Systems Research (2012), 23(3), 721-737
Number of pages: 17 Posted: 30 Nov 2009 Last Revised: 29 Apr 2017
Anuj Kumar and Rahul Telang
University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 30 (615,611)
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Self-service, call center, customer support, Value of web portal, Multichannel service management

55.

Do Data Breach Disclosure Laws Reduce Identity Theft?

Journal of Policy Analysis and Management, 30(2), 256--286 (2011) https://doi.org/10.1002/pam.20567
Number of pages: 30 Posted: 06 Jan 2019 Last Revised: 17 Nov 2021
Sasha Romanosky, Rahul Telang and Alessandro Acquisti
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 28 (628,128)
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Data Breach, Disclosure Laws, Identity Crimes

56.

The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment

Number of pages: 39 Posted: 10 May 2021 Last Revised: 07 Mar 2022
Arslan Aziz, Hui Li and Rahul Telang
University of British Columbia, Sauder School of Business, Students, Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 23 (662,638)

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rating inflation, differences-in-differences, trial, quasi-experiment

57.

Incentive Misalignments in Programmatic Advertising: Evidence from a Randomized Field Experiment

Number of pages: 78 Posted: 28 Mar 2022
Thomas Frick, Rodrigo Belo and Rahul Telang
affiliation not provided to SSRN, Rotterdam School of Management, Erasmus University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
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58.

The Impact of Privacy Regulation on Technology Incentives: The Case of Health Information Exchanges

Management Science, 62(4), 1042--1063, 2015 https://doi.org/10.1287/mnsc.2015.2194
Posted: 06 Jan 2019 Last Revised: 05 Nov 2021
Idris Adjerid, Alessandro Acquisti, Rema Padman, Rahul Telang and Julia Adler-Milstein
Pamplin College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, School of Information Systems and Management, The H. John Heinz III College, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Harvard University - Technology & Operations Management Unit

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privacy, information systems, IT policy and management, economics of information systems, healthcare

59.

Discovery of Music through Peers in an Online Community

44th Hawaii International Conference on System Sciences (HICSS 2011)
Posted: 20 Apr 2011 Last Revised: 07 Oct 2018
Rajiv Garg, Rahul Telang and Michael D. Smith
Goizueta Business School, Emory University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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information diffusion, peer influence, new content discovery, online music community, social influence

60.

The Effect of Digital Sharing Technologies on Music Markets: A Survival Analysis of Albums on Ranking Charts

Management Science, Forthcoming
Posted: 09 Mar 2007
Sudip Bhattacharjee, Ram D. Gopal, Kaveepan Lertwachara, James R. Marsden and Rahul Telang
University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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peer-to-peer, digitized music, online file sharing, survival

61.

Market Structure for Internet Search Engines

Journal of Management Information Systems, Vol. 21, No. 2, pp. 137-160, 2004
Posted: 30 Nov 2005
Rahul Telang, Tridas Mukhopadhyay and Uday Rajan
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - David A. Tepper School of Business and Stephen M. Ross School of Business, University of Michigan

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Search Engine, Residual Demand, Quality, E-Commerce, Product Differentiation, Economic Analysis, Vertical differentiation, Brand loyalty

62.

Market for Software Vulnerabilities? Think Again

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Market for Software Vulnerabilities? Think Again

Posted: 09 Dec 2003
Karthik Natarajan Kannan, Rahul Telang and Hao Xu
Purdue University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science

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software vulnerability, market mechanism, information security, disclosure policy

Market for Software Vulnerabilities? Think Again

Management Science, Vol. 51, No. 5, 2005
Posted: 01 Mar 2006
Karthik Natarajan Kannan and Rahul Telang
Purdue University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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software vulnerability, market mechanism, information security, disclosure policy

Other Papers (1)

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1.

Do Data Breach Disclosure Laws Reduce Identity Theft?

5th Annual Conference on Empirical Legal Studies Paper
Number of pages: 42 Posted: 16 Jul 2010 Last Revised: 22 Oct 2010
Sasha Romanosky, Rahul Telang and Alessandro Acquisti
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 21

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Data breach disclosure, security breach notification, economics of information security, identity theft, fixed effects regression, difference in difference estimation