Asif Ansari

Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST) - Karachi Campus

  • Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST) - Karachi Campus

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Evaluating Factors of CRM on Customer Satisfaction – Managerial Perspective of PTCL (Telecommunication Giant of Pakistan)

European Journal of Business and Management, Vol.6, No.27, 2014
Number of pages: 11 Posted: 09 Feb 2017
Asif Ansari, Sara Tahir and Muhammad Farrukh Aslam
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST) - Karachi Campus, Bilkent University and Department of Commerce
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Abstract:

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Customer Relationship Management, Customer Satisfaction