Minkyung Kim

Carnegie Mellon University - David A. Tepper School of Business

5000 Forbes Avenue

Pittsburgh, PA 15213-3890

United States

  • Carnegie Mellon University - David A. Tepper School of Business

SCHOLARLY PAPERS

7

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Top 45,226

in Total Papers Downloads

2,207

TOTAL CITATIONS

8

Scholarly Papers (7)

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1.

A Structural Model of a Multitasking Salesforce: Multidimensional Incentives and Plan Design

Downloads 640 (83,648)
Citation 2

A Structural Model of a Multitasking Salesforce: Multidimensional Incentives and Plan Design

Cowles Foundation Discussion Paper No. 2199, September 2019
Number of pages: 63 Posted: 13 Sep 2019 Last Revised: 14 May 2020
Minkyung Kim, K. Sudhir and Kosuke Uetake
Carnegie Mellon University - David A. Tepper School of Business, Yale School of Management and Yale School of Management
Downloads 590 (91,566)
Citation 2

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Salesforce compensation, Multitasking, Multi-dimensional incentives, Private information, Adverse selection, Moral hazard

A Structural Model of a Multitasking Salesforce: Multidimensional Incentives and Plan Design

Cowles Foundation Discussion Paper No. 2199R
Number of pages: 55 Posted: 22 Apr 2021
Minkyung Kim, K. Sudhir and Kosuke Uetake
Carnegie Mellon University - David A. Tepper School of Business, Yale School of Management and Yale School of Management
Downloads 50 (779,693)

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Salesforce compensation, Multitasking, Multidimensional incentives, Job design, Private information, Adverse selection

2.

The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks

Number of pages: 42 Posted: 13 Jan 2024
Isamar Troncoso, Minkyung Kim, Ishita Chakraborty and SooHyun Kim
Harvard Business School, Carnegie Mellon University - David A. Tepper School of Business, University of Wisconsin - Madison - Department of Marketing and Marshall School of Business - University of Southern California
Downloads 485 (118,698)

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3.

Digital Platforms 2.0: Learnings, Opportunities, and Challenges

Number of pages: 40 Posted: 21 Jun 2024
Shrabastee Banerjee, Ishita Chakraborty, Hana Choi, Hannes Datta, Remi Daviet, Chiara Farronato, Minkyung Kim, Anja Lambrecht, Puneet Manchanda, Aniko Oery, Ananya Sen, Marshall W. Van Alstyne, Prasad Vana, Kenneth C. Wilbur, Xu Zhang and Bobby Zhou
Tilburg University - Department of Marketing, University of Wisconsin - Madison - Department of Marketing, University of Rochester - Simon Business School, Tilburg University, Wisconsin School of Business, Harvard University, Carnegie Mellon University - David A. Tepper School of Business, London Business School, University of Michigan, Stephen M. Ross School of Business, Yale University - Cowles Foundation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Boston University - Department of Management Information Systems, Tuck School of Business at Dartmouth, University of California, San Diego (UCSD) - Rady School of Management, London Business School and University of Maryland, Smith School of Business
Downloads 430 (136,673)

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online markets, platform design, platform regulation

4.

Multi-Dimensional Salesforce Contracts with Negotiated Prices

Number of pages: 60 Posted: 28 Mar 2022 Last Revised: 03 May 2024
Pranav Jindal, Minkyung Kim and Peter Newberry
Indian School of Business, Carnegie Mellon University - David A. Tepper School of Business and University of Georgia - C. Herman and Mary Virginia Terry College of Business - Department of Economics
Downloads 254 (239,968)
Citation 1

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salesforce compensation, price delegation, pricing, multitasking

5.

When Salespeople Manage Customer Relationships: Multidimensional Incentives and Private Information

Cowles Foundation Discussion Paper No. 2122
Number of pages: 74 Posted: 02 Mar 2018 Last Revised: 09 Jan 2019
Minkyung Kim, K. Sudhir, Kosuke Uetake and Rodrigo Canales
Carnegie Mellon University - David A. Tepper School of Business, Yale School of Management, Yale School of Management and Yale School of Management
Downloads 205 (294,721)
Citation 2

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Salesforce compensation, CRM, Private information, Adverse selection, Moral hazard

6.

Multidimensional Sales Incentives in CRM Settings: Customer Adverse Selection and Moral Hazard

Cowles Foundation Discussion Paper No. 2085
Number of pages: 40 Posted: 02 Mar 2017 Last Revised: 05 Apr 2017
Minkyung Kim, K. Sudhir, Kosuke Uetake and Rodrigo Canales
Carnegie Mellon University - David A. Tepper School of Business, Yale School of Management, Yale School of Management and Yale School of Management
Downloads 193 (311,555)
Citation 3

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7.

Attribute Sentiment Scoring with Online Text Reviews: Accounting for Language Structure and Missing Attributes

Cowles Foundation Discussion Paper No. 2176, March 2019
Posted: 29 May 2019 Last Revised: 27 Sep 2021
Ishita Chakraborty, Minkyung Kim and K. Sudhir
University of Wisconsin - Madison - Department of Marketing, Carnegie Mellon University - David A. Tepper School of Business and Yale School of Management

Abstract:

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Text mining, Natural language processing (NLP), Convolutional neural networks (CNN), Long-short term memory (LSTM) Networks, Deep learning, Lexicons, Endogeneity, Self-selection, Online reviews, Online ratings, Customer satisfaction