Shrihari Sridhar

Texas A&M University - Department of Marketing

Center for Executive Development Professor of Marketing

430 Wehner

College Station, TX 77843-4218

United States

http://mays.tamu.edu/directory/shriharisridhar/

SCHOLARLY PAPERS

13

DOWNLOADS
Rank 39,381

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Top 39,381

in Total Papers Downloads

1,711

SSRN CITATIONS

2

CROSSREF CITATIONS

0

Scholarly Papers (13)

1.

Attribute-Level Satisfaction, Overall Customer Satisfaction, and Performance Outcomes in Business-to-Business Firms

Mays Business School Research Paper No. 2964334
Number of pages: 79 Posted: 08 May 2017 Last Revised: 14 Jul 2020
Rice University, Korea University Business School, Korea University, Iowa State University, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Students and Texas A&M University - Department of Marketing
Downloads 429 (94,797)

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business-to-business marketing, overall satisfaction, financial performance, positive asymmetry, negative asymmetry, attribute-level satisfaction

2.

Organizational Herding in Advertising Spending Disclosures: Evidence and Mechanisms

Mays Business School Research Paper No. 3071616, Kenan Institute of Private Enterprise Research Paper Forthcoming
Number of pages: 63 Posted: 17 Nov 2017 Last Revised: 03 Mar 2020
Huanhuan Shi, Rajdeep Grewal and Shrihari Sridhar
University of Nebraska at Lincoln - Department of Marketing, University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and Texas A&M University - Department of Marketing
Downloads 269 (157,419)
Citation 1

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advertising spending, financial markets, herding, product markets, voluntary disclosure

3.

Building Effective Inside-Outside Sales Rep Dyads: A Collaboration Perspective

Number of pages: 45 Posted: 07 Jul 2020 Last Revised: 02 Jun 2022
Huanhuan Shi, Shrihari Sridhar and Rajdeep Grewal
Texas A&M University, Texas A&M University - Department of Marketing and University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School
Downloads 196 (212,804)

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business-to-business sales, team selling, inside sales rep, outside sales rep, collaboration

4.

The Death of the Salesmen? Effect of B2B Online Channel Introduction on Offline Sales Performance

Number of pages: 50 Posted: 11 Mar 2021
Brett Josephson, Ju-Yeon Lee and Shrihari Sridhar
George Mason University - Department of Marketing, Iowa State University and Texas A&M University - Department of Marketing
Downloads 189 (219,686)

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Business-to-business (B2B), salesforce, profit margin, spillover, online channels

5.

Price Sensitivity and Customer Perceived Switching Costs in Business-to-Business Markets: Joint Effect on Customer Repurchase Intentions

Number of pages: 40 Posted: 02 Mar 2020
Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Rice University and Texas A&M University - Department of Marketing
Downloads 174 (235,944)

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Financial Switching Costs, Procedural Switching Costs, Relational Switching Costs, Customer Satisfaction, Customer Price Sensitivity, Repurchase Intentions, B-to-B marketing

6.

Return on Safety Training

Number of pages: 68 Posted: 22 Jul 2021
Mendoza College of Business, University of Notre Dame, Korea University Business School, Korea University, Jones Graduate School of Business, Rice University, Alvarez College of Business, University of Texas at San Antonio, Texas A&M University - Department of Marketing and Rice University
Downloads 89 (385,333)

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safety, safety training, financial loss mitigation, return on investment, observational data

7.

The Asymmetric Association of Customer Commitment and Behavioral Intentions in Business-to-Business Markets

Number of pages: 53 Posted: 03 Mar 2020
Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Rice University and Texas A&M University - Department of Marketing
Downloads 77 (419,659)

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Affective Commitment, Economic Commitment, Forced Commitment, Habitual Commitment, Asymmetry, Customer Satisfaction, Repurchase Intentions, B-to-B marketing

8.

The Association of Patient Satisfaction and Quality of Care: Theory, Evidence, and Application

Number of pages: 109 Posted: 09 Feb 2022
Mendoza College of Business, University of Notre Dame, Jones Graduate School of Business, Rice University, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Alvarez College of Business, University of Texas at San Antonio, Durham University, Rice University, Texas A&M University - Department of Marketing and University of Texas at Dallas - Division of Digestive and Liver Diseases
Downloads 73 (432,175)

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patient satisfaction, quality of care, correspondence, health care marketing, patient choice

9.

Investigating Organizational Drivers of Jugaad Innovations: A Study of Indian Missionary Hospitals

Number of pages: 55 Posted: 05 Dec 2018
Amalesh Sharma, Shrihari Sridhar, Aditya Moses and Sourav Borah
Texas A&M University - Department of Marketing, Texas A&M University - Department of Marketing, Indian Institute of Management, Ahmedabad and Indian Institute of Management (IIM), Ahmedabad
Downloads 61 (474,021)

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Jugaad Innovation, Formalization, Specialization, Elaboration by Internal Stakeholders, Corporate Governance Practices, Mature Social Enterprises

10.

Leveraging Trust in Buyer-Seller Relationships to Battle Market Turbulence

Number of pages: 42 Posted: 27 Dec 2018
Baylor University - Hankamer School of Business, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Students, Louisiana State University, Baton Rouge - E.J. Ourso College of Business Administration and Texas A&M University - Department of Marketing
Downloads 52 (509,893)

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buyer–seller relationships, business trust, personal trust, market turbulence, social capital, satisfaction, loyalty, relationship marketing

11.

Safety in Numbers? An Analysis of Market Concentration and Safety in the Commercial Railroad Industry

Mays Business School Research Paper No. 3009220
Number of pages: 41 Posted: 29 Jul 2017
Michael Shashoua, Shrihari Sridhar and Vikas Mittal
Rice University - Department of Economics, Students, Texas A&M University - Department of Marketing and Rice University
Downloads 36 (587,104)

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safety; accidents; market concentration; HHI; quasi-experimental; mediators

12.

Customer Satisfaction, Loyalty Behaviors, and Firm-Financial Performance: What 40 Years of Research Tells Us

Number of pages: 56 Posted: 26 May 2022
Rice University, Korea University Business School, Korea University, Jones Graduate School of Business, Durham University, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing and Texas A&M University - Department of Marketing
Downloads 35 (592,745)

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customer satisfaction, retention, word of mouth, financial performance, meta-analysis

13.

We are Not on the Same Page: The Effects of Salesperson Trust Overestimation on Customer Satisfaction and Relationship Performance

Number of pages: 44 Posted: 28 Sep 2021
Baylor University - Hankamer School of Business, Texas A&M University (TAMU), Mays Business School, Business Administration - Marketing, Students, Louisiana State University, Baton Rouge - E.J. Ourso College of Business Administration and Texas A&M University - Department of Marketing
Downloads 31 (615,909)

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