Alison Brooks

HBS Negotiations, Organizations and Markets Unit

Soldiers Field

Boston, MA 02163

United States

SCHOLARLY PAPERS

2

DOWNLOADS

19

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Backhanded Compliments: How Negative Comparisons Undermine Flattery

Number of pages: 63 Posted: 23 Aug 2019
University of North Carolina at Chapel Hill, Harvard University - Business School (HBS), HBS Negotiations, Organizations and Markets Unit and Harvard Business School - Marketing Unit
Downloads 19 (532,737)

Abstract:

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2.

Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors

Harvard PON Working Paper
Posted: 03 Jun 2017 Last Revised: 30 Jan 2018
Jeremy Yip, Kelly Kiyeon Lee, Cindy Chan and Alison Brooks
University of Pennsylvania - Operations & Information Management Department, Oklahoma State University - Stillwater - Spears School of Business, University of Toronto - Marketing and HBS Negotiations, Organizations and Markets Unit

Abstract:

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Gratitude, Forgiveness, Negotiations, Ethics, Emotion