Jisu Cao

Arizona State University

Tempe, AZ 85281

United States

SCHOLARLY PAPERS

1

DOWNLOADS

254

SSRN CITATIONS

0

CROSSREF CITATIONS

1

Scholarly Papers (1)

1.

Understanding the Impact of Reviews on Consumer Product Choices under Negotiated Pricing

Number of pages: 58 Posted: 25 Aug 2020 Last Revised: 24 Aug 2023
Jisu Cao and Sha Yang
Arizona State University and University of Southern California - Marshall School of Business
Downloads 254 (220,690)
Citation 1

Abstract:

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price negotiation, online reviews, structural model

Other Papers (2)

Total Downloads: 228
1.

Understanding How Competing Products of Different Quality Tiers Affect Consumer Purchase and Return Decisions and the Implications to E-Commerce Platform Growth

Number of pages: 52 Posted: 04 Aug 2022 Last Revised: 26 Jan 2024
Jisu Cao, Sha Yang and Chunmian Ge
Arizona State University, University of Southern California - Marshall School of Business and South China University of Technology
Downloads 123 (429,455)

Abstract:

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Product returns, Spillover effects, Competition, Entry decisions, Daily deals, E-commerce platforms, Structural model

2.

Understanding Whether and How Fast Delivery Affects Product Returns and Fast Return-handling Affects Customer Retention

Number of pages: 49 Posted: 29 Jul 2023 Last Revised: 27 Feb 2024
Jisu Cao, Sha Yang and Chunmian Ge
Arizona State University, University of Southern California - Marshall School of Business and South China University of Technology
Downloads 105 (583,054)

Abstract:

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Product Returns, Customer Retention, Service Improvement, Delivery Speed, Return-handling Speed, E-commerce, Causal Inference