Christian Gill

Queen Margaret University, Edinburgh

Director Consumer Insight Centre

Queen Margaret Drive

Musselburgh, UK EH21 6UU

United Kingdom

SCHOLARLY PAPERS

3

DOWNLOADS

80

SSRN CITATIONS

5

CROSSREF CITATIONS

0

Scholarly Papers (3)

1.

The Social and Local Dimensions of Governance of Energy Poverty: Adaptive Responses to State Remoteness

Journal of Consumer Policy, 2020
Number of pages: 26 Posted: 05 Feb 2020
University of Kent, Queen Margaret University, Edinburgh, University of Glasgow and affiliation not provided to SSRN
Downloads 41 (800,682)

Abstract:

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consumer law, nodal governance, energy poverty, third sector

2.

The ‘Ombuds Watchers’: Collective Dissent and Legal Protest Amongst Users of Public Services Ombuds

This is a draft version of our paper for Social & Legal Studies (2018, Forthcoming)
Number of pages: 45 Posted: 15 Jun 2017
Christian Gill and Naomi Creutzfeldt
Queen Margaret University, Edinburgh and University of Kent
Downloads 39 (815,430)
Citation 5

Abstract:

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3.

Consumer Vulnerability and Complaint Handling: Challenges, Opportunities and Dispute System Design

Brennan C, Sourdin T, Williams J,Burstyner N, Gill C. Consumer vulnerability and complaint han-dling: Challenges, opportunities and dispute system design. Int JConsum Stud. 2017;00:1–9. doi: 10.1111/ijcs.12377
Posted: 17 Jul 2017
University of Newcastle (Australia) - Newcastle Law School, Monash University, Independent, Queen Margaret University, Edinburgh and Queen Margaret University

Abstract:

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