Dane Nielsen

University of Virginia - Darden School of Business

P.O. Box 6550

Charlottesville, VA 22906-6550

United States

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Southwest Airlines: Where's the Luv?

Darden Case No. UVA-OM-1571
Number of pages: 12 Posted: 06 Jul 2017 Last Revised: 19 Jul 2019
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Abstract:

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service strategy, service operations, focused strategy