Xiaofei Zhang

Business School, Nankai University

94 Weijin Road

Tianjin, 300071

China

SCHOLARLY PAPERS

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Scholarly Papers (2)

1.

Explaining Satisfaction with Online Patient–Physician Interactions from a Relational Communication Perspective

Posted: 20 May 2020
Xiaofei Zhang, Yi Wu, Joseph Valacich and Jeff Jenkins
Business School, Nankai University, Tianjin University - College of Management and Economics, University of Arizona and affiliation not provided to SSRN

Abstract:

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Online patient–physician interaction, Online Health Interaction Model, relational communication theory, interaction process, information richness, direct interaction, indirect interaction, satisfaction

2.

Engaging New Users with Introductory Incentives: Evidence from an Online Health Community

Posted: 14 Aug 2017 Last Revised: 01 Mar 2019
Xiaofei Zhang, Wei Chen, Bin Gu and Xitong Guo
Business School, Nankai University, University of Arizona - Eller College of Management, Boston University - Department of Management Information Systems and Harbin Institute of Technology

Abstract:

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Online Communities, Introductory Incentives, User Acquisition, User Contribution, User Retention, Seniority Contingency