S Kannan

Kalasalingam University, Students

India

  • Kalasalingam University, Students

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Service Quality Dimensions and Customers’ Satisfactions in Mobile Communications

Global Journal of Business and Social Science Review Vol. 4(1) 2016. 38-45
Number of pages: 8 Posted: 18 Jul 2017 Last Revised: 25 Jul 2017
Sakthivel Rani and S Kannan
Kalasalingam University and Kalasalingam University, Students
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Abstract:

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Customer satisfaction factors; switching barrier factors; Customer loyalty factors