Yichen Tu

University of North Carolina (UNC) at Chapel Hill

102 Ridge Road

Chapel Hill, NC NC 27514

United States

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Pooled versus Dedicated Queues When Customers Are Delay-Sensitive

Number of pages: 72 Posted: 26 Jul 2017 Last Revised: 27 Jan 2020
Nur Sunar, Yichen Tu and Serhan Ziya
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, University of North Carolina (UNC) at Chapel Hill and Department of Statistics and Operations Research
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Abstract:

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pooled queue, dedicated queues, customer balking, rational customers, delay-sensitive customers, observable queues