Chen Jin

National University of Singapore

Assistant Professor

13 Computing Drive

Singapore, 117417

Singapore

SCHOLARLY PAPERS

7

DOWNLOADS

884

SSRN CITATIONS

2

CROSSREF CITATIONS

6

Scholarly Papers (7)

1.

Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms

Number of pages: 86 Posted: 09 Nov 2017 Last Revised: 07 Jan 2020
National University of Singapore, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 314 (111,173)
Citation 8

Abstract:

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sharing economy, rating systems, online platforms

2.

To Brush or Not to Brush: Product Rankings, Customer Search and Fake Orders

NET Institute Working Paper No. 19-02
Number of pages: 111 Posted: 23 Oct 2019 Last Revised: 04 Aug 2020
Chen Jin, Luyi Yang and Kartik Hosanagar
National University of Singapore, University of California, Berkeley - Haas School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 168 (203,753)
Citation 1

Abstract:

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search, rankings, brushing, fake, customer welfare

3.

Right to Repair: Pricing, Welfare, and Environmental Implications

Number of pages: 76 Posted: 03 Feb 2020 Last Revised: 06 Jan 2021
Chen Jin, Luyi Yang and Cungen Zhu
National University of Singapore, University of California, Berkeley - Haas School of Business and National University of Singapore
Downloads 144 (231,507)

Abstract:

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sustainable operations, repair, durable goods, after-sales service, pricing, extended producer responsibility, consumer surplus, environmental impact

4.

Digital Piracy and Bundling of Information Goods

Number of pages: 41 Posted: 01 Apr 2019 Last Revised: 16 Dec 2020
Hong Kong University of Science and Technology, National University of Singapore and University of Texas Dallas
Downloads 94 (315,064)

Abstract:

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Information goods, piracy, pricing, bundling

5.

Designing Professional Services: Pricing and Priorities

Number of pages: 40 Posted: 07 Nov 2018 Last Revised: 16 Dec 2020
National University of Singapore, University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Hong Kong University of Science and Technology
Downloads 86 (333,226)

Abstract:

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service operations, queuing game, professional service, pricing, priority

6.

Selling Multiple Units to Strategic Customers

forthcoming in Operations Research Letters
Number of pages: 8 Posted: 30 Mar 2020 Last Revised: 05 Jan 2021
National University of Singapore, Dept. of IEDA, HKUST, Hong Kong and Hong Kong University of Science and Technology
Downloads 41 (478,442)

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multi-unit purchase, strategic customer behavior, price commitment, market segmentation

7.

Managing Customer Search via Bundling

Number of pages: 56 Posted: 03 Nov 2020
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 37 (496,419)

Abstract:

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multi-product search, non-obligatory search, bundling, pricing