Chen Jin

National University of Singapore

Assistant Professor

13 Computing Drive

Singapore, 117417

Singapore

  • National University of Singapore

SCHOLARLY PAPERS

7

DOWNLOADS

884

SSRN CITATIONS

2

CROSSREF CITATIONS

6

Scholarly Papers (7)

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1.

Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms

Number of pages: 86 Posted: 09 Nov 2017 Last Revised: 07 Jan 2020
Chen Jin, Kartik Hosanagar and Senthil K. Veeraraghavan
National University of Singapore, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 314 (111,173)
Citation 8

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sharing economy, rating systems, online platforms

2.

To Brush or Not to Brush: Product Rankings, Customer Search and Fake Orders

NET Institute Working Paper No. 19-02
Number of pages: 111 Posted: 23 Oct 2019 Last Revised: 04 Aug 2020
Chen Jin, Luyi Yang and Kartik Hosanagar
National University of Singapore, University of California, Berkeley - Haas School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 168 (203,753)
Citation 1

Abstract:

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search, rankings, brushing, fake, customer welfare

3.

Right to Repair: Pricing, Welfare, and Environmental Implications

Number of pages: 76 Posted: 03 Feb 2020 Last Revised: 06 Jan 2021
Chen Jin, Luyi Yang and Cungen Zhu
National University of Singapore, University of California, Berkeley - Haas School of Business and National University of Singapore
Downloads 144 (231,507)

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sustainable operations, repair, durable goods, after-sales service, pricing, extended producer responsibility, consumer surplus, environmental impact

4.

Digital Piracy and Bundling of Information Goods

Number of pages: 41 Posted: 01 Apr 2019 Last Revised: 16 Dec 2020
Chenguang (Allen) Wu, Chen Jin and Atanu Lahiri
Hong Kong University of Science and Technology, National University of Singapore and University of Texas Dallas
Downloads 94 (315,064)

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Information goods, piracy, pricing, bundling

5.

Designing Professional Services: Pricing and Priorities

Number of pages: 40 Posted: 07 Nov 2018 Last Revised: 16 Dec 2020
Chen Jin, Senthil K. Veeraraghavan and Chenguang (Allen) Wu
National University of Singapore, University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Hong Kong University of Science and Technology
Downloads 86 (333,226)

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service operations, queuing game, professional service, pricing, priority

6.

Selling Multiple Units to Strategic Customers

forthcoming in Operations Research Letters
Number of pages: 8 Posted: 30 Mar 2020 Last Revised: 05 Jan 2021
Chen Jin, Qian Liu and Chenguang (Allen) Wu
National University of Singapore, Dept. of IEDA, HKUST, Hong Kong and Hong Kong University of Science and Technology
Downloads 41 (478,442)

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multi-unit purchase, strategic customer behavior, price commitment, market segmentation

7.

Managing Customer Search via Bundling

Number of pages: 56 Posted: 03 Nov 2020
Chenguang (Allen) Wu, Chen Jin and Ying-Ju Chen
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 37 (496,419)

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multi-product search, non-obligatory search, bundling, pricing