Chen Jin

National University of Singapore (NUS) - Department of Information Systems and Analytics

Singapore

SCHOLARLY PAPERS

20

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Top 19,812

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5,480

TOTAL CITATIONS
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SSRN RANKINGS

Top 44,641

in Total Papers Citations

4

Scholarly Papers (20)

1.

Right to Repair: Pricing, Welfare, and Environmental Implications

Management Science, Forthcoming
Number of pages: 103 Posted: 03 Feb 2020 Last Revised: 23 Mar 2022
Chen Jin, Luyi Yang and Cungen Zhu
National University of Singapore (NUS) - Department of Information Systems and Analytics, University of California, Berkeley - Haas School of Business and Advanced Institute of Business, Tongji University
Downloads 1,272 (35,170)

Abstract:

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sustainable operations, repair, durable goods, after-sales service, pricing, extended producer responsibility, consumer surplus, environmental impact

2.

To Brush or Not to Brush: Product Rankings, Consumer Search, and Fake Orders

Information Systems Research, Forthcoming
Number of pages: 107 Posted: 23 Oct 2019 Last Revised: 28 Mar 2022
Chen Jin, Luyi Yang and Kartik Hosanagar
National University of Singapore (NUS) - Department of Information Systems and Analytics, University of California, Berkeley - Haas School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 511 (119,824)
Citation 2

Abstract:

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search, rankings, brushing, fake, customer welfare

3.

Bundling Variety, Usage, or Both? A Multi-Service Analysis of Pay-Per-Use and Subscription Pricing

Production and Operations Management, Forthcoming
Number of pages: 33 Posted: 28 Jul 2023
Hong Kong University of Science & Technology (HKUST), National University of Singapore (NUS) - Department of Information Systems and Analytics and Hong Kong University of Science & Technology (HKUST) - Dept. of Industrial Engineering and Decision Analytics
Downloads 430 (147,189)
Citation 2

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bundling, pay-per-use, subscription, variety, usage, nonlinear pricing

4.

Supplier Encroachment, Marketplace and Counterfeiting

HKUST Business School Research Paper No. 2021-015
Number of pages: 31 Posted: 18 Feb 2021 Last Revised: 04 Jun 2021
Hong Kong University of Science & Technology (HKUST), National University of Singapore (NUS) - Department of Information Systems and Analytics and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 375 (171,866)

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counterfeiting, supplier encroachment, marketplace, competition

5.

Toward Understanding the Bitcoin Mining and Exchange Markets

Number of pages: 43 Posted: 17 Mar 2021 Last Revised: 18 Apr 2023
National University of Singapore (NUS) - Department of Information Systems and Analytics, Marshall School of Business - University of Southern California, University of Florida - Warrington College of Business Administration and Arizona State University (ASU) - Department of Information Systems
Downloads 340 (191,415)

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Blockchain, Bitcoin, Mining rig, Trading, IT-enabled markets

6.

Managing Customer Search via Bundling

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 48 Posted: 03 Nov 2020 Last Revised: 31 Oct 2023
Hong Kong University of Science & Technology (HKUST), National University of Singapore (NUS) - Department of Information Systems and Analytics and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 336 (193,848)

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multi-product search, non-obligatory search, bundling, pricing

7.

Observational Learning in Broad Choice Sets

Chicago Booth Research Paper No. 15-08
Number of pages: 29 Posted: 22 Feb 2015 Last Revised: 18 Oct 2017
National University of Singapore (NUS) - Department of Information Systems and Analytics, Dartmouth College - Tuck School of Business, Northwestern University - Department of Industrial Engineering and Management Sciences and Frankfurt School of Finance & Management
Downloads 324 (201,580)

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Queueing Game, Observational Learning, Wisdom of Crowds and Minorities, Contrarianism, Experiments, Probability, Markov processes, Game decisions

8.

Revisiting the First-Order Approach to Principal-Agent Problems

Number of pages: 30 Posted: 18 Feb 2024 Last Revised: 16 Apr 2025
Hang Jiang, Chen Jin and Luyi Yang
National University of Singapore (NUS) - Department of Information Systems and Analytics, Students, National University of Singapore (NUS) - Department of Information Systems and Analytics and University of California, Berkeley - Haas School of Business
Downloads 246 (268,468)

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Principal-agent problems, Moral hazard, Limited liability, Quota-bonus contracts, First-order approach

9.

Managing Competition from Within and Outside: Using Strategic Inventory and Network Externality to Combat Copycats

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 32 Posted: 19 Apr 2021 Last Revised: 17 May 2023
National University of Singapore (NUS) - Department of Information Systems and Analytics, Hong Kong University of Science & Technology (HKUST) and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 239 (276,174)

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strategic inventory, network externality, copycats, supply chain, competition

10.

Multi-product Consumer Return Policy: The Impact of Salvage Values

Number of pages: 31 Posted: 19 Mar 2022
Hong Kong University of Science & Technology (HKUST), Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management and National University of Singapore (NUS) - Department of Information Systems and Analytics
Downloads 234 (281,986)

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consumer return, bundling, reverse logistics, pricing

11.

Designing Professional Services: Pricing and Priorities

Production and Operations Management, Forthcoming
Number of pages: 65 Posted: 07 Nov 2018 Last Revised: 20 Mar 2023
Hong Kong University of Science & Technology (HKUST), National University of Singapore (NUS) - Department of Information Systems and Analytics and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 224 (294,152)

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service operations, queuing game, professional service, pricing, priority

12.

Observational Learning in Large-Scale Congested Service Systems

Tuck School of Business Working Paper No. 3054728
Number of pages: 34 Posted: 18 Oct 2017
Chen Jin, Laurens Debo and Seyed Iravani
National University of Singapore (NUS) - Department of Information Systems and Analytics, Dartmouth College - Tuck School of Business and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 190 (343,467)

Abstract:

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Observation Learning, Bayesian Inference, Load-balancing

13.

Add-On Pricing: A Queueing Perspective

Production and Operations Management, Forthcoming
Number of pages: 42 Posted: 05 Dec 2023
Hong Kong University of Science & Technology (HKUST), National University of Singapore (NUS) - Department of Information Systems and Analytics and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 183 (355,495)

Abstract:

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add-on services, congestion, queueing game, pricing

14.

Right to Repair and Competition in Durable Goods Markets

Number of pages: 29 Posted: 06 Jun 2024
Luyi Yang, Cungen Zhu and Chen Jin
University of California, Berkeley - Haas School of Business, Advanced Institute of Business, Tongji University and National University of Singapore (NUS) - Department of Information Systems and Analytics
Downloads 178 (364,324)

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sustainability, competition, durable goods, after-sales service, environmental impact

15.

Selling Multiple Units to Strategic Customers

forthcoming in Operations Research Letters
Number of pages: 8 Posted: 30 Mar 2020 Last Revised: 05 Jan 2021
National University of Singapore (NUS) - Department of Information Systems and Analytics, Dept. of IEDA, HKUST, Hong Kong and Hong Kong University of Science & Technology (HKUST)
Downloads 165 (389,549)

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multi-unit purchase, strategic customer behavior, price commitment, market segmentation

16.

Rewards or Upgrades? Incentive Designs in Referral Programs

Number of pages: 40 Posted: 04 Apr 2022
Hong Kong University of Science & Technology (HKUST), National University of Singapore (NUS) - Department of Information Systems and Analytics and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 134 (462,558)

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referral-upgrade, referral-reward, product design, pricing

17.

Pay Range Transparency, Labor Welfare, and the Gender Pay Gap

Number of pages: 71 Posted: 19 Feb 2025 Last Revised: 11 May 2025
Luyi Yang and Chen Jin
University of California, Berkeley - Haas School of Business and National University of Singapore (NUS) - Department of Information Systems and Analytics
Downloads 99 (585,366)

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pay transparency, pay range, labor welfare, gender pay gap, DEI

18.

Unraveling Bitcoin's Market Forces: An Empirical and Analytical Investigation of Mining and Exchange

Posted: 20 Mar 2025
Marshall School of Business - University of Southern California, Arizona State University (ASU) - Department of Information Systems, National University of Singapore (NUS) - Department of Information Systems and Analytics, NYU Shanghai and University of Florida - Warrington College of Business Administration

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19.

Piracy and Bundling of Information Goods

Journal of Management Information Systems (Forthcoming)
Posted: 01 Apr 2019 Last Revised: 17 Jun 2022
National University of Singapore (NUS) - Department of Information Systems and Analytics, Hong Kong University of Science & Technology (HKUST) and University of Texas at Dallas, Naveen Jindal School of Management

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Information goods, piracy, pricing, bundling

20.

Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms

Posted: 09 Nov 2017 Last Revised: 15 Mar 2022
National University of Singapore (NUS) - Department of Information Systems and Analytics, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

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sharing economy, rating systems, online platforms