Chen Jin

National University of Singapore

Assistant Professor

13 Computing Drive

Singapore, 117417

Singapore

SCHOLARLY PAPERS

6

DOWNLOADS

445

SSRN CITATIONS

0

CROSSREF CITATIONS

4

Scholarly Papers (6)

1.

Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms

Number of pages: 86 Posted: 09 Nov 2017 Last Revised: 07 Jan 2020
National University of Singapore, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 271 (119,078)
Citation 5

Abstract:

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sharing economy, rating systems, online platforms

2.

Service Pricing When Customers Collude

Number of pages: 45 Posted: 07 Nov 2018
National University of Singapore, University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Hong Kong University of Science and Technology
Downloads 62 (368,835)

Abstract:

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service operation, queuing game, collusion, groups, pricing, priority

3.

Right to Repair: Pricing, Profit, Welfare, and Environmental Implications

Number of pages: 47 Posted: 03 Feb 2020
Chen Jin, Luyi Yang and Cungen Zhu
National University of Singapore, Johns Hopkins University - Carey Business School and National University of Singapore
Downloads 50 (414,927)

Abstract:

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repair, durable goods, after-sales service, pricing, consumer surplus, environment

4.

To Brush or Not to Brush: Product Rankings, Customer Search and Fake Orders

NET Institute Working Paper No. 19-02
Number of pages: 71 Posted: 23 Oct 2019 Last Revised: 27 Oct 2019
Chen Jin, Luyi Yang and Kartik Hosanagar
National University of Singapore, Johns Hopkins University - Carey Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 47 (418,565)

Abstract:

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search, rankings, brushing, fake, customer welfare

5.

Selling Multiple Units to Strategic Customers

Number of pages: 40 Posted: 30 Mar 2020
National University of Singapore, Dept. of IEDA, HKUST, Hong Kong and Hong Kong University of Science and Technology
Downloads 12 (599,163)

Abstract:

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multi-unit purchase, strategic customer behavior, price commitment, dynamic pricing

6.

Add-on Pricing: A Queuing Perspective

Number of pages: 43
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 3

Abstract:

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add-on services, congestion effects, queuing game, revenue management

Other Papers (1)

Total Downloads: 70
1.

Digital Piracy and Bundling of Information Goods

Number of pages: 47 Posted: 01 Apr 2019 Last Revised: 09 Apr 2020
Hong Kong University of Science and Technology, National University of Singapore and University of Texas Dallas
Downloads 70 (361,505)

Abstract:

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Information goods, piracy, pricing, bundling