Shuyi Yu

Massachusetts Institute of Technology, Sloan School of Management

PhD Candidate

Cambridge, MA 02139

United States

SCHOLARLY PAPERS

4

DOWNLOADS

713

SSRN CITATIONS

3

CROSSREF CITATIONS

0

Scholarly Papers (4)

1.

The Early Effects of Coronavirus-Related Social Distancing Restrictions on Brands

Number of pages: 21 Posted: 02 Apr 2020 Last Revised: 06 Apr 2020
Catherine E. Tucker and Shuyi Yu
Massachusetts Institute of Technology (MIT) - Management Science (MS) and Massachusetts Institute of Technology, Sloan School of Management
Downloads 400 (78,541)
Citation 2

Abstract:

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coronavirus, social distancing, restaurants, foot traffic

2.

Testimonial Advertising on Social Networks to Existing Customers and New Customers

Number of pages: 28 Posted: 07 Aug 2017
Catherine E. Tucker and Shuyi Yu
Massachusetts Institute of Technology (MIT) - Management Science (MS) and Massachusetts Institute of Technology, Sloan School of Management
Downloads 155 (204,625)

Abstract:

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Online Advertising, Targeting, Facebook, Internet

3.

Does IT Lead to More Equal Treatment? An Empirical Study of the Effect of Smartphone Use on Customer Complaint Resolution

Number of pages: 51 Posted: 01 Aug 2017 Last Revised: 13 Jun 2019
Catherine E. Tucker and Shuyi Yu
Massachusetts Institute of Technology (MIT) - Management Science (MS) and Massachusetts Institute of Technology, Sloan School of Management
Downloads 147 (212,676)
Citation 1

Abstract:

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Information Technology, Customer Service, Complaint Handling, Social Inequality

4.

Effect of Predictive Algorithms on Home Prices and Racial Biases in the Housing Market

Number of pages: 56 Posted: 21 May 2020
Shuyi Yu
Massachusetts Institute of Technology, Sloan School of Management
Downloads 11 (614,546)

Abstract:

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