Kamalini Ramdas

London Business School - Department of Management Science and Operations

Deloitte Professor in Innovation and Entrepreneurship

Sussex Place

Regent's Park

London, London NW1 4SA

United Kingdom

  • London Business School - Department of Management Science and Operations

SCHOLARLY PAPERS

39

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87

CROSSREF CITATIONS

13

Scholarly Papers (39)

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1.

Managing Product Variety: An Integrative Review and Research Directions

Number of pages: 51 Posted: 13 Nov 2001
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 643 (71,959)
Citation 18

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Managing Product Variety, Variety Creation, Variety Implementation

2.

New Product Positioning in an Evolving Technology Environment

Production and Operations Management, Volume 14, No. 3, pp. 362, Fall 2005, Darden Business School Working Paper No. 01-24
Number of pages: 40 Posted: 13 Nov 2001
Sanjay Jain and Kamalini Ramdas
University of Virginia - Department of Economics and London Business School - Department of Management Science and Operations
Downloads 611 (76,638)

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New Product Positioning, New Product Development, Technology Uncertainty

3.

Leadership and Productivity: A Study of US Automobile Assembly Plants

Number of pages: 36 Posted: 13 Apr 2022 Last Revised: 24 May 2022
Soledad Giardili, Kamalini Ramdas and Jonathan Williams
School of Economics, University of Edinburgh, London Business School - Department of Management Science and Operations and University of North Carolina (UNC) at Chapel Hill
Downloads 509 (96,183)
Citation 2

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productivity, leadership, plant manager, shop floor, automobile industry, managerial experience

4.

Four Ways to Reinvent Service Delivery

Harvard Business Review, December 2012, Darden Business School Working Paper No. 2335946
Number of pages: 10 Posted: 04 Oct 2013
Kamalini Ramdas, Elizabeth Teisberg and Amy Tucker
London Business School - Department of Management Science and Operations, University of Virginia - Darden School of Business and University of Virginia - School of Medicine
Downloads 468 (106,395)
Citation 5

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Innovation, Service Delivery

5.

Product Types and Supplier Roles in Product Development: An Exploratory Analysis

Number of pages: 41 Posted: 21 Jul 2001
Timothy M. Laseter and Kamalini Ramdas
University of Virginia - Darden School of Business and London Business School - Department of Management Science and Operations
Downloads 464 (107,526)
Citation 1

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Supplier roles in product development, early supplier involvement, cluster analysis, survey data

6.

Eliminating Avoidable Blindness Outreach Activities at Aravind Eye Care System

Number of pages: 21 Posted: 06 Sep 2016
Sarang Deo and Kamalini Ramdas
Indian School of Business (ISB), Hyderabad - Operations Management and London Business School - Department of Management Science and Operations
Downloads 460 (108,667)
Citation 1

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Aravind, Vision centres, Hospital management, Eye camps, India, Eye care, Operations management, Innovation, Low cost engineering, Primary healthcare, Low cost process engineering, Low cost innovation, Jugaad, Quality management, Healthcare delivery

7.

The Digital Lives of the Poor: Entertainment Traps and Information Isolation

Management Science, forthcoming
Number of pages: 62 Posted: 24 Jan 2022 Last Revised: 28 Oct 2022
Kamalini Ramdas and Alp Sungu
London Business School - Department of Management Science and Operations and University of Pennsylvania - The Wharton School
Downloads 422 (120,239)
Citation 4

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digital addiction, information isolation, commitment devices, field experiment, social impact operations

8.

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 21-001
Number of pages: 31 Posted: 09 Jul 2020 Last Revised: 22 Feb 2023
Ryan W. Buell, Kamalini Ramdas, Nazli Sonmez, Kavitha Srinivasan and Rengaraj Venkatesh
Harvard Business School, London Business School - Department of Management Science and Operations, London Business School, Aravind Eye Hospital and Aravind Eye Hospital
Downloads 411 (123,934)
Citation 3

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client engagement, shared service delivery, shared medical appointments, healthcare operations, behavioral operations

9.

Multichannel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India

Indian School of Business
Number of pages: 32 Posted: 08 Jan 2020 Last Revised: 25 Aug 2022
Kraig Delana, Sarang Deo, Kamalini Ramdas, Ganesh-Babu B. Subburaman and Thulasiraj Ravilla
IE Business School, Indian School of Business (ISB), Hyderabad - Operations Management, London Business School - Department of Management Science and Operations, Aravind Eye Hospital and Aravind Eye Hospital
Downloads 392 (131,210)
Citation 7

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Multichannel, Healthcare, Telemedicine, Difference-in-differences, Propensity score weighting

10.

Learning from Many: Partner Exposure and Team Familiarity in Fluid Teams

Number of pages: 50 Posted: 13 Nov 2015 Last Revised: 27 Mar 2019
O. Zeynep Aksin, Sarang Deo, Jónas Oddur Jónasson and Kamalini Ramdas
Koc University, Indian School of Business (ISB), Hyderabad - Operations Management, MIT Sloan School of Management and London Business School - Department of Management Science and Operations
Downloads 375 (137,474)
Citation 12

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Fluid teams, membership change, partner exposure, team familiarity

11.

Tastee Snax Cookie Company (B)

Downloads 344 (151,079)

Tastee Snax Cookie Company (B)

UVA-OM-1097
Number of pages: 3 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 247 (211,765)

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project financing, critical path method method

Tastee Snax Cookie Company (B)

Darden Case No. UVA-OM-1097
Number of pages: 3 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 97 (462,972)

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project financing, critical path method method

12.

Managing Variability: Process Control and Process Capability

Darden Case No. UVA-OM-1103
Number of pages: 21 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 258 (203,702)
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process analysis, quality management

13.

Hcl Technologies: Employee First, Customer Second

Darden Case No. UVA-OM-1366
Number of pages: 25 Posted: 23 Jun 2009
Kamalini Ramdas and Ravindra S Gajulapalli
London Business School - Department of Management Science and Operations and affiliation not provided to SSRN
Downloads 257 (204,490)
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organizational transformation, value driven culture, innovation, change management, IT services

14.

Robust Scheduling Practices in the U.S. Airline Industry: Costs, Returns, and Inefficiencies.

Forthcoming in Management Science
Number of pages: 36 Posted: 16 Jan 2013 Last Revised: 19 Nov 2015
Scott Atkinson, Kamalini Ramdas and Jonathan W. Williams
University of Georgia, London Business School - Department of Management Science and Operations and University of North Carolina (UNC) at Chapel Hill - Department of Economics
Downloads 243 (216,007)
Citation 6

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Airline Performance, Robust Scheduling, Stochastic Production Frontiers, Directional Distance Functions

15.

A Note on Managing Process Flows

Downloads 237 (221,302)

A Note on Managing Process Flows

Darden Case No. UVA-OM-1194
Number of pages: 7 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 182 (281,936)
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operations management

A Note on Managing Process Flows

Darden Case No. UVA-OM-1194
Number of pages: 7 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 55 (642,158)
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operations management

16.

Is IT Enough? Evidence from a Natural Experiment in India's Agriculture Markets

Number of pages: 36 Posted: 14 Nov 2013 Last Revised: 15 May 2015
Chris Parker, Kamalini Ramdas and Nicos Savva
American University - Kogod School of Business, London Business School - Department of Management Science and Operations and London Business School
Downloads 235 (224,106)
Citation 23

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price dispersion, information and communication technology, natural experiment, agriculture supply chains

17.

Can Financial Markets Inform Operational Improvement Efforts? Evidence from the Airline Industry

MSOM, Forthcoming
Number of pages: 37 Posted: 05 Mar 2011 Last Revised: 23 May 2013
Kamalini Ramdas, Jonathan W. Williams and Marc L. Lipson
London Business School - Department of Management Science and Operations, University of North Carolina (UNC) at Chapel Hill - Department of Economics and University of Virginia - Darden School of Business
Downloads 234 (224,106)

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Operations Management, Abnormal Returns, Airline Industry

18.

Supply-Chain Management at W'Up Bottlery (a)

Darden Case No. UVA-OM-1351
Number of pages: 11 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 225 (232,667)
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supply chain

19.

Oceancove

Darden Case No. UVA-OM-1022
Number of pages: 12 Posted: 21 Oct 2008
Kamalini Ramdas and Jin Leong
London Business School - Department of Management Science and Operations and International Monetary Fund
Downloads 216 (241,734)
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Process Analysis, Little's Law

20.

Downloads 209 (249,308)

Darden Case No.
Number of pages: 1 Posted: 23 Jun 2009 Last Revised: 28 Aug 2020
Elliott N. Weiss, Kamalini Ramdas and Henry Pease
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 129 (375,459)

Abstract:

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I Can, You Can, We All Can Kanban

Darden Case No. UVA-OM-1257
Number of pages: 7 Posted: 05 Oct 2020
Elliott N. Weiss, Kamalini Ramdas and Henry Pease
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 80 (523,488)
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operations management, Lean manufacturing, inventory management, just-in-time, inventory control, manufacturing operations

21.

A Note on Process Analysis

Darden Case No. UVA-OM-1096
Number of pages: 12 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas and Joseph Parkhill
London Business School - Department of Management Science and Operations and affiliation not provided to SSRN
Downloads 188 (274,301)
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capacity management, process analysis

22.

Disruptions, Redundancy Strategies and Performance of Small Firms: Evidence from Uganda

Management Science, forthcoming
Number of pages: 32 Posted: 27 Jun 2018 Last Revised: 27 Nov 2023
Amrita Kundu, Stephen J. Anderson and Kamalini Ramdas
McDonough School of Business, Georgetown University, Stanford Graduate School of Business and London Business School - Department of Management Science and Operations
Downloads 173 (295,054)

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business disruptions; redundancy strategies; small firms; firm resilience; emerging markets; natural experiments

23.

Robust Combination Testing: Methods and Application to COVID-19 Detection

MIT Sloan Research Paper 6538-21
Number of pages: 49 Posted: 25 Jan 2022 Last Revised: 24 Aug 2022
Sanjay Jain, Jónas Oddur Jónasson, Jean Pauphilet and Kamalini Ramdas
University of Cambridge - Faculty of Economics, MIT Sloan School of Management, London Business School and London Business School - Department of Management Science and Operations
Downloads 169 (300,902)
Citation 1

Abstract:

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Diagnostic Operations, Combination Testing, Knapsack, Robust Optimization, Healthcare Analytics

24.

Our Daily Bread Co

Downloads 162 (311,976)

Our Daily Bread Co

Darden Case No. UVA-OM-1018
Number of pages: 20 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 128 (377,745)
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capacity analysis, cost analysis

Our Daily Bread Co

Darden Case No. UVA-OM-1018
Number of pages: 20 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 34 (784,167)
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capacity analysis, cost analysis

25.

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Downloads 152 (329,122)

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Darden Case No. UVA-OM-0972
Number of pages: 16 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas and Emily Jean Gibbons
London Business School - Department of Management Science and Operations and Independent
Downloads 97 (462,972)
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change, management of, product design, product development

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Darden Case No. UVA-OM-0972
Number of pages: 16 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas and Emily Jean Gibbons
London Business School - Department of Management Science and Operations and Independent
Downloads 55 (642,158)
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change, management of, product design, product development

26.

Browsers Don't Lie: Gender Differences in the Effects of the Indian Covid-19 Lockdown on Digital Activity and Time Use

Number of pages: 55 Posted: 27 Sep 2021 Last Revised: 24 Oct 2023
Amalia R. Miller, Kamalini Ramdas and Alp Sungu
University of Virginia - Department of Economics, London Business School - Department of Management Science and Operations and University of Pennsylvania - The Wharton School
Downloads 147 (338,238)

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computer and mobile browsing activity, COVID19 lockdown, digital time use, gender and digital divide, data privacy

27.

Variety and Experience: Learning and Forgetting in the Use of Surgical Devices

Number of pages: 46 Posted: 02 Jun 2015 Last Revised: 09 Sep 2016
Kamalini Ramdas, Khaled Saleh, Steven N. Stern and Haiyan Liu
London Business School - Department of Management Science and Operations, Southern Illinois University - School of Medicine, Stony Brooke University and University of South Florida, Department of Economics
Downloads 133 (365,662)
Citation 12

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Product Variety, Learning and Forgetting, Experience Curves, Productivity, Health Care

28.

Supply-Chain Management at W'Up Bottlery (B)

Darden Case No. UVA-OM-1352
Number of pages: 3 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 112 (415,514)

Abstract:

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supply-chain

29.

Alleviating Poverty by Empowering Women through Business Model Innovation: M&SOM Insights and Opportunities

Manufacturing & Service Operations Management, Forthcoming, October 2019
Number of pages: 22 Posted: 15 Nov 2019
Erica L. Plambeck and Kamalini Ramdas
Stanford Graduate School of Business and London Business School - Department of Management Science and Operations
Downloads 95 (465,846)

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business model innovation; poverty; women's empowerment; research opportunities; operations management

30.

Social Impact Operations at the Global Base of the Pyramid

Number of pages: 33 Posted: 29 Jul 2022
Jónas Oddur Jónasson, Kamalini Ramdas and Alp Sungu
MIT Sloan School of Management, London Business School - Department of Management Science and Operations and University of Pennsylvania - The Wharton School
Downloads 89 (485,455)

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Social impact, Research directions, Base of the pyramid, Global

31.

Whose Life is this? A Creativity Exercise

Darden Case No. UVA-OM-1353
Number of pages: 15 Posted: 05 Apr 2010
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 86 (495,848)

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new product introduction, innovation management

32.

A Methodology to Support Product Differentiation Decisions

IEEE Transactions on Engineering Management. Vol 57, No 4. 649 - 660. November 2010.
Number of pages: 30 Posted: 08 Jun 2013
Kamalini Ramdas, Oleksandr Zhylyevskyy and William L. Moore
London Business School - Department of Management Science and Operations, Iowa State University, Department of Economics and University of Utah - Department of Marketing
Downloads 51 (652,150)

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Product differentiation, Product similarity, Consumer choice, “Looks like” prototype, Context dependence

33.

The Operations Course at Darden: An Introduction

Darden Case No. UVA-OM-1073
Number of pages: 7 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 39 (727,072)
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operations management

34.

A Note on the Video 'Creating New Products'?

Darden Case No. UVA-OM-1020
Number of pages: 9 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 29 (802,188)

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innovation management, product design

35.

Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda

Kundu, Amrita, and Kamalini Ramdas. "Timely after-sales service and technology adoption: Evidence from the off-grid solar market in Uganda." Manufacturing & Service Operations Management (2022).
Posted: 15 Nov 2019 Last Revised: 15 Dec 2022
Amrita Kundu and Kamalini Ramdas
McDonough School of Business, Georgetown University and London Business School - Department of Management Science and Operations
Downloads 0 (1,057,334)
Citation 4

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after-sales; technology adoption; emerging markets; off-grid solar; instrumental variables

36.

Managing Variety for Assembled Products: Modeling Component Systems Sharing

Manufacturing and Service Operations Management, Vol. 5, No. 2, 2003 , Batten Institute Research Paper No. 2003 R 1
Posted: 09 Sep 2009
Kamalini Ramdas, Marshall Fisher and Karl T. Ulrich
London Business School - Department of Management Science and Operations, University of Pennsylvania - Operations & Information Management Department and The Wharton School

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37.

Components Sharing in the Management of Product Variety: A Study of Automotive Braking Systems

Management Science, Vol. 45, No. 5, 2003 , Batten Institute Research Paper No. 2003 R 3
Posted: 09 Sep 2009
Kamalini Ramdas, Marshall Fisher and Karl T. Ulrich
London Business School - Department of Management Science and Operations, University of Pennsylvania - Operations & Information Management Department and The Wharton School

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38.

Does Component Sharing Help or Hurt Reliability? An Empirical Study in the Automotive Industry

Management Science Vol. 54, No.5, May 2008, pp. 922-938 , Batten Institute Research Research Paper Series No. 2008 R 1
Posted: 13 Aug 2009
Kamalini Ramdas and Taylor Randall
London Business School - Department of Management Science and Operations and University of Utah - School of Accounting and Information Systems

Abstract:

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39.

Who do I Listen To? The Role of the Customer in Product Evolution

Batten Institute Research Paper No. 2007 R 1, HANDBOOK OF NEW PRODUCT DEVELOPMENT RESEARCH, C.H.Loch, & S. Kavadias, eds., Butterworth Heinemann, September 2007
Posted: 13 Aug 2009
Kamalini Ramdas and Taylor Randall
London Business School - Department of Management Science and Operations and University of Utah - School of Accounting and Information Systems

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