Kamalini Ramdas

London Business School - Department of Management Science and Operations

Deloitte Professor in Innovation and Entrepreneurship

Sussex Place

Regent's Park

London, London NW1 4SA

United Kingdom

  • London Business School - Department of Management Science and Operations

SCHOLARLY PAPERS

41

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5,624

SSRN CITATIONS
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SSRN RANKINGS

Top 21,698

in Total Papers Citations

35

CROSSREF CITATIONS

6

Scholarly Papers (41)

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1.

Managing Product Variety: An Integrative Review and Research Directions

Number of pages: 51 Posted: 13 Nov 2001
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 614 (47,046)
Citation 13

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Managing Product Variety, Variety Creation, Variety Implementation

2.

New Product Positioning in an Evolving Technology Environment

Production and Operations Management, Volume 14, No. 3, pp. 362, Fall 2005, Darden Business School Working Paper No. 01-24
Number of pages: 40 Posted: 13 Nov 2001
Sanjay Jain and Kamalini Ramdas
University of Virginia - Department of Economics and London Business School - Department of Management Science and Operations
Downloads 597 (48,832)

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New Product Positioning, New Product Development, Technology Uncertainty

3.

Product Types and Supplier Roles in Product Development: An Exploratory Analysis

Number of pages: 41 Posted: 21 Jul 2001
Timothy M. Laseter and Kamalini Ramdas
University of Virginia - Darden School of Business and London Business School - Department of Management Science and Operations
Downloads 449 (69,771)

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Supplier roles in product development, early supplier involvement, cluster analysis, survey data

4.

Four Ways to Reinvent Service Delivery

Harvard Business Review, December 2012, Darden Business School Working Paper No. 2335946
Number of pages: 10 Posted: 04 Oct 2013
Kamalini Ramdas, Elizabeth Teisberg and Amy Tucker
London Business School - Department of Management Science and Operations, University of Virginia - Darden School of Business and University of Virginia - School of Medicine
Downloads 316 (104,646)
Citation 3

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Innovation, Service Delivery

5.

Learning from Many: Partner Exposure and Team Familiarity in Fluid Teams

Number of pages: 50 Posted: 13 Nov 2015 Last Revised: 27 Mar 2019
O. Zeynep Aksin, Sarang Deo, Jónas Oddur Jónasson and Kamalini Ramdas
Koc University, Indian School of Business (ISB), Hyderabad - Operations Management, MIT Sloan School of Management and London Business School - Department of Management Science and Operations
Downloads 307 (107,998)
Citation 2

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Fluid teams, membership change, partner exposure, team familiarity

6.

Tastee Snax Cookie Company (B)

Downloads 264 (126,746)

Tastee Snax Cookie Company (B)

UVA-OM-1097
Number of pages: 3 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 183 (179,878)

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project financing, critical path method method

Tastee Snax Cookie Company (B)

Darden Case No. UVA-OM-1097
Number of pages: 3 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 81 (332,731)

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project financing, critical path method method

7.

Managing Variability: Process Control and Process Capability

Darden Case No. UVA-OM-1103
Number of pages: 21 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 256 (130,861)
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process analysis, quality management

8.

Hcl Technologies: Employee First, Customer Second

Darden Case No. UVA-OM-1366
Number of pages: 25 Posted: 23 Jun 2009
Kamalini Ramdas and Ravindra S Gajulapalli
London Business School - Department of Management Science and Operations and affiliation not provided to SSRN
Downloads 254 (131,903)
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organizational transformation, value driven culture, innovation, change management, IT services

9.

A Note on Managing Process Flows

Downloads 236 (141,910)

A Note on Managing Process Flows

Darden Case No. UVA-OM-1194
Number of pages: 7 Posted: 21 Oct 2008 Last Revised: 24 May 2019
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 182 (180,815)
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operations management

A Note on Managing Process Flows

Darden Case No. UVA-OM-1194
Number of pages: 7 Posted: 21 Oct 2008 Last Revised: 24 May 2019
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 54 (414,105)
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operations management

10.

Supply-Chain Management at W'Up Bottlery (a)

Darden Case No. UVA-OM-1351
Number of pages: 11 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 224 (149,307)
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supply chain

11.

Robust Scheduling Practices in the U.S. Airline Industry: Costs, Returns, and Inefficiencies.

Forthcoming in Management Science
Number of pages: 36 Posted: 16 Jan 2013 Last Revised: 19 Nov 2015
Scott Atkinson, Kamalini Ramdas and Jonathan W. Williams
University of Georgia, London Business School - Department of Management Science and Operations and University of North Carolina (UNC) at Chapel Hill - Department of Economics
Downloads 220 (151,859)
Citation 1

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Airline Performance, Robust Scheduling, Stochastic Production Frontiers, Directional Distance Functions

12.

Oceancove

Darden Case No. UVA-OM-1022
Number of pages: 12 Posted: 21 Oct 2008
Kamalini Ramdas and Jin Leong
London Business School - Department of Management Science and Operations and International Monetary Fund
Downloads 214 (155,841)
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Process Analysis, Little's Law

13.

Can Financial Markets Inform Operational Improvement Efforts? Evidence from the Airline Industry

MSOM, Forthcoming
Number of pages: 37 Posted: 05 Mar 2011 Last Revised: 23 May 2013
Kamalini Ramdas, Jonathan W. Williams and Marc L. Lipson
London Business School - Department of Management Science and Operations, University of North Carolina (UNC) at Chapel Hill - Department of Economics and University of Virginia - Darden School of Business
Downloads 205 (162,185)

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Operations Management, Abnormal Returns, Airline Industry

14.

A Note on Process Analysis

Darden Case No. UVA-OM-1096
Number of pages: 12 Posted: 21 Oct 2008 Last Revised: 09 Apr 2018
Kamalini Ramdas and Joseph Parkhill
London Business School - Department of Management Science and Operations and affiliation not provided to SSRN
Downloads 188 (175,666)
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capacity management, process analysis

15.

Eliminating Avoidable Blindness Outreach Activities at Aravind Eye Care System

Number of pages: 21 Posted: 06 Sep 2016
Sarang Deo and Kamalini Ramdas
Indian School of Business (ISB), Hyderabad - Operations Management and London Business School - Department of Management Science and Operations
Downloads 181 (181,778)
Citation 1

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Aravind, Vision centres, Hospital management, Eye camps, India, Eye care, Operations management, Innovation, Low cost engineering, Primary healthcare, Low cost process engineering, Low cost innovation, Jugaad, Quality management, Healthcare delivery

16.

Our Daily Bread Co

Downloads 158 (204,264)

Our Daily Bread Co

Darden Case No. UVA-OM-1018
Number of pages: 20 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 126 (245,783)
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capacity analysis, cost analysis

Our Daily Bread Co

Darden Case No. UVA-OM-1018
Number of pages: 20 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 32 (510,171)
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capacity analysis, cost analysis

17.

Is IT Enough? Evidence from a Natural Experiment in India's Agriculture Markets

Number of pages: 36 Posted: 14 Nov 2013 Last Revised: 15 May 2015
Chris Parker, Kamalini Ramdas and Nicos Savva
American University - Kogod School of Business, London Business School - Department of Management Science and Operations and London Business School
Downloads 156 (206,481)
Citation 21

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price dispersion, information and communication technology, natural experiment, agriculture supply chains

18.

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Downloads 150 (213,430)

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Darden Case No. UVA-OM-0972
Number of pages: 16 Posted: 21 Oct 2008 Last Revised: 24 Jun 2019
Kamalini Ramdas and Emily Jean Gibbons
London Business School - Department of Management Science and Operations and Independent
Downloads 96 (298,580)
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change, management of, product design, product development

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Darden Case No. UVA-OM-0972
Number of pages: 16 Posted: 21 Oct 2008 Last Revised: 24 Jun 2019
Kamalini Ramdas and Emily Jean Gibbons
London Business School - Department of Management Science and Operations and Independent
Downloads 54 (414,105)
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change, management of, product design, product development

19.

I Can, You Can, We All Can Kanban

Darden Case No. UVA-OM-1257
Number of pages: 7 Posted: 23 Jun 2009 Last Revised: 31 Aug 2019
Elliott N. Weiss, Kamalini Ramdas and Henry Pease
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 119 (255,682)
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operations management, Lean manufacturing, inventory management, just-in-time, inventory control, manufacturing operations

20.

Variety and Experience: Learning and Forgetting in the Use of Surgical Devices

Number of pages: 46 Posted: 02 Jun 2015 Last Revised: 09 Sep 2016
Kamalini Ramdas, Khaled Saleh, Steven N. Stern and Haiyan Liu
London Business School - Department of Management Science and Operations, Southern Illinois University at Carbondale - School of Medicine, Stony Brooke University and University of South Florida, Department of Economics
Downloads 101 (286,762)
Citation 3

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Product Variety, Learning and Forgetting, Experience Curves, Productivity, Health Care

21.

Supply-Chain Management at W'Up Bottlery (B)

Darden Case No. UVA-OM-1352
Number of pages: 3 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 98 (292,541)

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supply-chain

22.

Whose Life is this? A Creativity Exercise

Darden Case No. UVA-OM-1353
Number of pages: 15 Posted: 05 Apr 2010
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 59 (390,929)

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new product introduction, innovation management

23.

Multichannel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India

Indian School of Business
Number of pages: 37 Posted: 08 Jan 2020
Kraig Delana, Sarang Deo, Kamalini Ramdas, Ganesh Babu and Thulasiraj Ravilla
University of Oregon, Indian School of Business (ISB), Hyderabad - Operations Management, London Business School - Department of Management Science and Operations, Aravind Eye Care System and Aravind Eye Hospital
Downloads 55 (407,677)
Citation 1

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Multichannel, Healthcare, Telemedicine, Difference-in-differences, Propensity score weighting

24.

Disruptions, Resilience and Performance of Emerging Market Entrepreneurs: Evidence from Uganda

Stanford University Graduate School of Business Research Paper No. 18-33
Number of pages: 43 Posted: 27 Jun 2018
Stephen J. Anderson, Amrita Kundu and Kamalini Ramdas
Stanford Graduate School of Business, London Business School - Department of Management Science and Operations and London Business School - Department of Management Science and Operations
Downloads 54 (407,677)

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business disruptions, resilience, entrepreneurs, natural experiment, emerging markets

25.

The Operations Course at Darden: An Introduction

Darden Case No. UVA-OM-1073
Number of pages: 7 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 38 (469,684)
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operations management

26.

Alleviating Poverty by Empowering Women through Business Model Innovation: M&SOM Insights and Opportunities

Manufacturing & Service Operations Management, Forthcoming, October 2019
Number of pages: 22 Posted: 15 Nov 2019
Erica L. Plambeck and Kamalini Ramdas
Stanford Graduate School of Business and London Business School - Department of Management Science and Operations
Downloads 29 (512,971)

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business model innovation; poverty; women's empowerment; research opportunities; operations management

27.

A Note on the Video 'Creating New Products'?

Darden Case No. UVA-OM-1020
Number of pages: 9 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 21 (560,508)

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innovation management, product design

28.

A Methodology to Support Product Differentiation Decisions

IEEE Transactions on Engineering Management. Vol 57, No 4. 649 - 660. November 2010.
Number of pages: 30 Posted: 08 Jun 2013
Kamalini Ramdas, Oleksandr Zhylyevskyy and William L. Moore
London Business School - Department of Management Science and Operations, Iowa State University, Department of Economics and University of Utah - Department of Marketing
Downloads 20 (566,821)

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Product differentiation, Product similarity, Consumer choice, “Looks like” prototype, Context dependence

29.

Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda

Number of pages: 32 Posted: 15 Nov 2019
Amrita Kundu and Kamalini Ramdas
London Business School - Department of Management Science and Operations and London Business School - Department of Management Science and Operations
Downloads 19 (573,356)
Citation 1

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after-sales; technology adoption; emerging markets; off-grid solar; instrumental variables

30.

Can Shared Service Delivery Increase Customer Engagement? A Study of Shared Medical Appointments

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 21-001
Number of pages: 27 Posted: 13 Jul 2020
Ryan W. Buell, Kamalini Ramdas and Nazli Sonmez
Harvard Business School, London Business School - Department of Management Science and Operations and London Business School
Downloads 12 (619,932)

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customer engagement, shared service delivery, shared medical appointments, healthcare operations

31.

Health Care Special Report: Using Innovation to Locate in Health Care Delivery

Business Strategy Review, Vol. 21, Issue 4, pp. 35-35, 2010
Number of pages: 1 Posted: 30 Dec 2010
Kamalini Ramdas and Elizabeth Teisberg
London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 3 (685,469)
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32.

Health Care Special Report: Q&A - Helping Hospitals to Improve Health Care

Business Strategy Review, Vol. 21, Issue 4, pp. 32-34, 2010
Number of pages: 3 Posted: 30 Dec 2010
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 2 (695,641)
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33.

Crowd and Proud

Business Strategy Review, Vol. 24, Issue 1, pp. 28-28, 2013
Number of pages: 1 Posted: 16 Apr 2013
Rajesh Chandy and Kamalini Ramdas
London Business School and London Business School - Department of Management Science and Operations
Downloads 1 (707,942)
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34.

Mobilising Against Diabetes

Business Strategy Review, Vol. 24, Issue 1, pp. 29-29, 2013
Number of pages: 1 Posted: 16 Apr 2013
Rajesh Chandy and Kamalini Ramdas
London Business School and London Business School - Department of Management Science and Operations
Downloads 1 (707,942)
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35.

The M in Future

Business Strategy Review, Vol. 24, Issue 1, pp. 30-43, 2013
Number of pages: 14 Posted: 16 Apr 2013
Rajesh Chandy and Kamalini Ramdas
London Business School and London Business School - Department of Management Science and Operations
Downloads 1 (707,942)
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36.

From Zero to Ubiquity

Business Strategy Review, Vol. 24, Issue 1, pp. 14-25, 2013
Number of pages: 12 Posted: 16 Apr 2013
Rajesh Chandy and Kamalini Ramdas
London Business School and London Business School - Department of Management Science and Operations
Downloads 1 (707,942)
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37.

Let There Be Light

Business Strategy Review, Vol. 24, Issue 1, pp. 26-27, 2013
Number of pages: 2 Posted: 16 Apr 2013
Rajesh Chandy and Kamalini Ramdas
London Business School and London Business School - Department of Management Science and Operations
Downloads 1 (707,942)
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38.

Managing Variety for Assembled Products: Modeling Component Systems Sharing

Manufacturing and Service Operations Management, Vol. 5, No. 2, 2003 , Batten Institute Research Paper No. 2003 R 1
Posted: 09 Sep 2009
Kamalini Ramdas, Marshall Fisher and Karl T. Ulrich
London Business School - Department of Management Science and Operations, University of Pennsylvania - Operations & Information Management Department and The Wharton School

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39.

Components Sharing in the Management of Product Variety: A Study of Automotive Braking Systems

Management Science, Vol. 45, No. 5, 2003 , Batten Institute Research Paper No. 2003 R 3
Posted: 09 Sep 2009
Kamalini Ramdas, Marshall Fisher and Karl T. Ulrich
London Business School - Department of Management Science and Operations, University of Pennsylvania - Operations & Information Management Department and The Wharton School

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40.

Does Component Sharing Help or Hurt Reliability? An Empirical Study in the Automotive Industry

Management Science Vol. 54, No.5, May 2008, pp. 922-938 , Batten Institute Research Research Paper Series No. 2008 R 1
Posted: 13 Aug 2009
Kamalini Ramdas and Taylor Randall
London Business School - Department of Management Science and Operations and University of Utah - School of Accounting and Information Systems

Abstract:

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41.

Who do I Listen To? The Role of the Customer in Product Evolution

Batten Institute Research Paper No. 2007 R 1, HANDBOOK OF NEW PRODUCT DEVELOPMENT RESEARCH, C.H.Loch, & S. Kavadias, eds., Butterworth Heinemann, September 2007
Posted: 13 Aug 2009
Kamalini Ramdas and Taylor Randall
London Business School - Department of Management Science and Operations and University of Utah - School of Accounting and Information Systems

Abstract:

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