Kamalini Ramdas

London Business School - Department of Management Science and Operations

Deloitte Professor in Innovation and Entrepreneurship

Sussex Place

Regent's Park

London, London NW1 4SA

United Kingdom

  • London Business School - Department of Management Science and Operations

SCHOLARLY PAPERS

43

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TOTAL CITATIONS
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Top 11,738

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119

Scholarly Papers (43)

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1.

The Digital Lives of the Poor: Entertainment Traps and Information Isolation

Management Science, forthcoming
Number of pages: 62 Posted: 24 Jan 2022 Last Revised: 28 Oct 2022
Kamalini Ramdas and Alp Sungu
London Business School - Department of Management Science and Operations and University of Pennsylvania - The Wharton School
Downloads 720 (72,037)
Citation 8

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digital addiction, information isolation, commitment devices, field experiment, social impact operations

2.

Managing Product Variety: An Integrative Review and Research Directions

Number of pages: 51 Posted: 13 Nov 2001
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 679 (77,718)
Citation 19

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Managing Product Variety, Variety Creation, Variety Implementation

3.

New Product Positioning in an Evolving Technology Environment

Production and Operations Management, Volume 14, No. 3, pp. 362, Fall 2005, Darden Business School Working Paper No. 01-24
Number of pages: 40 Posted: 13 Nov 2001
Sanjay Jain and Kamalini Ramdas
University of Virginia - Department of Economics and London Business School - Department of Management Science and Operations
Downloads 620 (87,044)

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New Product Positioning, New Product Development, Technology Uncertainty

4.

Leadership and Productivity: A Study of US Automobile Assembly Plants

Number of pages: 36 Posted: 13 Apr 2022 Last Revised: 24 May 2022
Soledad Giardili, Kamalini Ramdas and Jonathan Williams
School of Economics, University of Edinburgh, London Business School - Department of Management Science and Operations and University of North Carolina (UNC) at Chapel Hill
Downloads 600 (90,774)
Citation 5

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productivity, leadership, plant manager, shop floor, automobile industry, managerial experience

5.

Four Ways to Reinvent Service Delivery

Harvard Business Review, December 2012, Darden Business School Working Paper No. 2335946
Number of pages: 10 Posted: 04 Oct 2013
Kamalini Ramdas, Elizabeth Teisberg and Amy Tucker
London Business School - Department of Management Science and Operations, University of Virginia - Darden School of Business and University of Virginia - School of Medicine
Downloads 548 (101,741)
Citation 5

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Innovation, Service Delivery

6.

Eliminating Avoidable Blindness Outreach Activities at Aravind Eye Care System

Number of pages: 21 Posted: 06 Sep 2016
Sarang Deo and Kamalini Ramdas
Indian School of Business (ISB), Hyderabad - Operations Management and London Business School - Department of Management Science and Operations
Downloads 547 (101,986)
Citation 1

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Aravind, Vision centres, Hospital management, Eye camps, India, Eye care, Operations management, Innovation, Low cost engineering, Primary healthcare, Low cost process engineering, Low cost innovation, Jugaad, Quality management, Healthcare delivery

7.

Product Types and Supplier Roles in Product Development: An Exploratory Analysis

Number of pages: 41 Posted: 21 Jul 2001
Timothy M. Laseter and Kamalini Ramdas
University of Virginia - Darden School of Business and London Business School - Department of Management Science and Operations
Downloads 476 (120,742)
Citation 1

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Supplier roles in product development, early supplier involvement, cluster analysis, survey data

8.

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 21-001
Number of pages: 31 Posted: 09 Jul 2020 Last Revised: 22 Feb 2023
Ryan W. Buell, Kamalini Ramdas, Nazli Sonmez, Kavitha Srinivasan and Rengaraj Venkatesh
Harvard Business School, London Business School - Department of Management Science and Operations, London Business School, Aravind Eye Hospital and Aravind Eye Hospital
Downloads 452 (128,384)
Citation 3

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client engagement, shared service delivery, shared medical appointments, healthcare operations, behavioral operations

9.

Multichannel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India

Indian School of Business
Number of pages: 32 Posted: 08 Jan 2020 Last Revised: 25 Aug 2022
Kraig Delana, Sarang Deo, Kamalini Ramdas, Ganesh-Babu B. Subburaman and Thulasiraj Ravilla
IE Business School, Indian School of Business (ISB), Hyderabad - Operations Management, London Business School - Department of Management Science and Operations, Aravind Eye Hospital and Aravind Eye Hospital
Downloads 441 (132,205)
Citation 7

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Multichannel, Healthcare, Telemedicine, Difference-in-differences, Propensity score weighting

10.

Learning from Many: Partner Exposure and Team Familiarity in Fluid Teams

Number of pages: 50 Posted: 13 Nov 2015 Last Revised: 27 Mar 2019
O. Zeynep Aksin, Sarang Deo, Jónas Oddur Jónasson and Kamalini Ramdas
Koc University, Indian School of Business (ISB), Hyderabad - Operations Management, MIT Sloan School of Management and London Business School - Department of Management Science and Operations
Downloads 397 (149,461)
Citation 14

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Fluid teams, membership change, partner exposure, team familiarity

11.

Tastee Snax Cookie Company (B)

Downloads 387 (153,713)

Tastee Snax Cookie Company (B)

UVA-OM-1097
Number of pages: 3 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 269 (225,151)

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project financing, critical path method method

Tastee Snax Cookie Company (B)

Darden Case No. UVA-OM-1097
Number of pages: 3 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 118 (469,600)

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project financing, critical path method method

12.

Robust Scheduling Practices in the U.S. Airline Industry: Costs, Returns, and Inefficiencies.

Forthcoming in Management Science
Number of pages: 36 Posted: 16 Jan 2013 Last Revised: 19 Nov 2015
Scott Atkinson, Kamalini Ramdas and Jonathan W. Williams
University of Georgia, London Business School - Department of Management Science and Operations and University of North Carolina (UNC) at Chapel Hill - Department of Economics
Downloads 268 (227,313)
Citation 7

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Airline Performance, Robust Scheduling, Stochastic Production Frontiers, Directional Distance Functions

13.

Is IT Enough? Evidence from a Natural Experiment in India's Agriculture Markets

Number of pages: 36 Posted: 14 Nov 2013 Last Revised: 15 May 2015
Chris Parker, Kamalini Ramdas and Nicos Savva
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and London Business School
Downloads 262 (232,541)
Citation 23

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price dispersion, information and communication technology, natural experiment, agriculture supply chains

14.

Hcl Technologies: Employee First, Customer Second

Darden Case No. UVA-OM-1366
Number of pages: 25 Posted: 23 Jun 2009
Kamalini Ramdas and Ravindra S Gajulapalli
London Business School - Department of Management Science and Operations and affiliation not provided to SSRN
Downloads 261 (233,462)
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organizational transformation, value driven culture, innovation, change management, IT services

15.

Managing Variability: Process Control and Process Capability

Darden Case No. UVA-OM-1103
Number of pages: 21 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 260 (234,355)
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process analysis, quality management

16.

Can Financial Markets Inform Operational Improvement Efforts? Evidence from the Airline Industry

MSOM, Forthcoming
Number of pages: 37 Posted: 05 Mar 2011 Last Revised: 23 May 2013
Kamalini Ramdas, Jonathan W. Williams and Marc L. Lipson
London Business School - Department of Management Science and Operations, University of North Carolina (UNC) at Chapel Hill - Department of Economics and University of Virginia - Darden School of Business
Downloads 255 (238,977)

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Operations Management, Abnormal Returns, Airline Industry

17.

Disruptions, Redundancy Strategies and Performance of Small Firms: Evidence from Uganda

Management Science, forthcoming
Number of pages: 32 Posted: 27 Jun 2018 Last Revised: 27 Nov 2023
Amrita Kundu, Stephen J. Anderson and Kamalini Ramdas
McDonough School of Business, Georgetown University, Stanford Graduate School of Business and London Business School - Department of Management Science and Operations
Downloads 241 (252,779)

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business disruptions; redundancy strategies; small firms; firm resilience; emerging markets; natural experiments

18.

A Note on Managing Process Flows

Downloads 237 (256,934)

A Note on Managing Process Flows

Darden Case No. UVA-OM-1194
Number of pages: 7 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 182 (327,728)
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operations management

A Note on Managing Process Flows

Darden Case No. UVA-OM-1194
Number of pages: 7 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 55 (746,284)
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operations management

19.

Supply-Chain Management at W'Up Bottlery (a)

Darden Case No. UVA-OM-1351
Number of pages: 11 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 227 (267,614)
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supply chain

20.

Oceancove

Darden Case No. UVA-OM-1022
Number of pages: 12 Posted: 21 Oct 2008
Kamalini Ramdas and Jin Leong
London Business School - Department of Management Science and Operations and International Monetary Fund
Downloads 217 (279,281)
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Process Analysis, Little's Law

21.

Downloads 216 (280,534)

Darden Case No.
Number of pages: 1 Posted: 23 Jun 2009 Last Revised: 28 Aug 2020
Elliott N. Weiss, Kamalini Ramdas and Henry Pease
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 133 (427,449)

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I Can, You Can, We All Can Kanban

Darden Case No. UVA-OM-1257
Number of pages: 7 Posted: 05 Oct 2020
Elliott N. Weiss, Kamalini Ramdas and Henry Pease
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 83 (599,971)
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operations management, Lean manufacturing, inventory management, just-in-time, inventory control, manufacturing operations

22.

Robust Combination Testing: Methods and Application to COVID-19 Detection

MIT Sloan Research Paper 6538-21
Number of pages: 49 Posted: 25 Jan 2022 Last Revised: 24 Aug 2022
Sanjay Jain, Jónas Oddur Jónasson, Jean Pauphilet and Kamalini Ramdas
University of Cambridge - Faculty of Economics, MIT Sloan School of Management, London Business School and London Business School - Department of Management Science and Operations
Downloads 201 (300,005)
Citation 4

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Diagnostic Operations, Combination Testing, Knapsack, Robust Optimization, Healthcare Analytics

23.

A Note on Process Analysis

Darden Case No. UVA-OM-1096
Number of pages: 12 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas and Joseph Parkhill
London Business School - Department of Management Science and Operations and affiliation not provided to SSRN
Downloads 190 (315,921)
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capacity management, process analysis

24.

Digitized Indian Micro-Grocery Transactions Reveal that Grain Subsidies Reduce Junk Food Buying by Low-Income Shoppers

The Wharton School Research Paper
Number of pages: 56 Posted: 14 Jun 2024
Ali Aouad, Kamalini Ramdas and Alp Sungu
London Business School, London Business School - Department of Management Science and Operations and University of Pennsylvania - The Wharton School
Downloads 181 (330,084)

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nutrition, poverty, field experiment, technology, substitution

25.

Variety and Experience: Learning and Forgetting in the Use of Surgical Devices

Number of pages: 46 Posted: 02 Jun 2015 Last Revised: 09 Sep 2016
Kamalini Ramdas, Khaled Saleh, Steven N. Stern and Haiyan Liu
London Business School - Department of Management Science and Operations, Southern Illinois University - School of Medicine, Stony Brooke University and University of South Florida, Department of Economics
Downloads 165 (357,806)
Citation 13

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Product Variety, Learning and Forgetting, Experience Curves, Productivity, Health Care

26.

Our Daily Bread Co

Downloads 165 (357,806)

Our Daily Bread Co

Darden Case No. UVA-OM-1018
Number of pages: 20 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 129 (437,954)
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capacity analysis, cost analysis

Our Daily Bread Co

Darden Case No. UVA-OM-1018
Number of pages: 20 Posted: 21 Oct 2008
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 36 (887,866)
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capacity analysis, cost analysis

27.

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Downloads 155 (377,110)

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Darden Case No. UVA-OM-0972
Number of pages: 16 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas and Emily Jean Gibbons
London Business School - Department of Management Science and Operations and Independent
Downloads 98 (539,046)
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change, management of, product design, product development

Carrier Corporation, Montluel, France: The Aquasnap Design Project

Darden Case No. UVA-OM-0972
Number of pages: 16 Posted: 21 Oct 2008 Last Revised: 10 Nov 2021
Kamalini Ramdas and Emily Jean Gibbons
London Business School - Department of Management Science and Operations and Independent
Downloads 57 (733,906)
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change, management of, product design, product development

28.

Browsers Don’t Lie: Gendered Effects of a Demand Shock on Online Leisure, Production and Job Search

Number of pages: 57 Posted: 27 Sep 2021 Last Revised: 03 May 2024
Amalia R. Miller, Kamalini Ramdas and Alp Sungu
University of Virginia - Department of Economics, London Business School - Department of Management Science and Operations and University of Pennsylvania - The Wharton School
Downloads 153 (381,223)

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digital platforms, computer and mobile browsing activity, COVID19 lockdown, gender and digital divide, data privacy.

29.

Supply-Chain Management at W'Up Bottlery (B)

Darden Case No. UVA-OM-1352
Number of pages: 3 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 140 (409,543)

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supply-chain

30.

Social Impact Operations at the Global Base of the Pyramid

Number of pages: 33 Posted: 29 Jul 2022
Jónas Oddur Jónasson, Kamalini Ramdas and Alp Sungu
MIT Sloan School of Management, London Business School - Department of Management Science and Operations and University of Pennsylvania - The Wharton School
Downloads 122 (455,511)
Citation 3

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Social impact, Research directions, Base of the pyramid, Global

31.

Alleviating Poverty by Empowering Women through Business Model Innovation: M&SOM Insights and Opportunities

Manufacturing & Service Operations Management, Forthcoming, October 2019
Number of pages: 22 Posted: 15 Nov 2019
Erica L. Plambeck and Kamalini Ramdas
Stanford Graduate School of Business and London Business School - Department of Management Science and Operations
Downloads 113 (482,776)
Citation 1

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business model innovation; poverty; women's empowerment; research opportunities; operations management

32.

Whose Life is this? A Creativity Exercise

Darden Case No. UVA-OM-1353
Number of pages: 15 Posted: 05 Apr 2010
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 111 (489,111)

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new product introduction, innovation management

33.

A Methodology to Support Product Differentiation Decisions

IEEE Transactions on Engineering Management. Vol 57, No 4. 649 - 660. November 2010.
Number of pages: 30 Posted: 08 Jun 2013
Kamalini Ramdas, Oleksandr Zhylyevskyy and William L. Moore
London Business School - Department of Management Science and Operations, Iowa State University, Department of Economics and University of Utah - Department of Marketing
Downloads 93 (552,479)

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Product differentiation, Product similarity, Consumer choice, “Looks like” prototype, Context dependence

34.

A Note on the Video 'Creating New Products'?

Darden Case No. UVA-OM-1020
Number of pages: 9 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 41 (824,470)

Abstract:

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innovation management, product design

35.

The Operations Course at Darden: An Introduction

Darden Case No. UVA-OM-1073
Number of pages: 7 Posted: 23 Jun 2009
Kamalini Ramdas
London Business School - Department of Management Science and Operations
Downloads 40 (832,075)
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operations management

36.

Disruptions, Resilience and the Performance Gender Gap in Small Firms

Number of pages: 31 Posted: 25 Apr 2024
Amrita Kundu, Kamalini Ramdas and Stephen J Anderson
McDonough School of Business, Georgetown University, London Business School - Department of Management Science and Operations and Mays Business School, Texas A&M University
Downloads 37 (855,731)

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performance gender gap, small firms, business disruptions, resilience, developing countries

37.

Girls’ Night in? Effects of the Kenyan Covid-19 Lockdown on Web Browsing

NBER Working Paper No. w31997
Number of pages: 35 Posted: 03 Jan 2024
Soledad Giardili, Sanjay Jain, Amalia R. Miller, Kamalini Ramdas and Alp Sungu
School of Economics, University of Edinburgh, University of Oxford, University of Virginia - Department of Economics, London Business School - Department of Management Science and Operations and University of Pennsylvania
Downloads 9 (1,144,657)
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38.

Browsers Don't Lie? Gender Differences in the Effects of the Indian Covid-19 Lockdown on Digital Activity and Time Use

NBER Working Paper No. w31919
Number of pages: 43 Posted: 05 Dec 2023
Amalia R. Miller, Kamalini Ramdas and Alp Sungu
University of Virginia - Department of Economics, London Business School - Department of Management Science and Operations and University of Pennsylvania
Downloads 5 (1,191,691)
Citation 1

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39.

Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda

Kundu, Amrita, and Kamalini Ramdas. "Timely after-sales service and technology adoption: Evidence from the off-grid solar market in Uganda." Manufacturing & Service Operations Management (2022).
Posted: 15 Nov 2019 Last Revised: 15 Dec 2022
Amrita Kundu and Kamalini Ramdas
McDonough School of Business, Georgetown University and London Business School - Department of Management Science and Operations
Downloads 0 (1,246,105)
Citation 4

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after-sales; technology adoption; emerging markets; off-grid solar; instrumental variables

40.

Managing Variety for Assembled Products: Modeling Component Systems Sharing

Manufacturing and Service Operations Management, Vol. 5, No. 2, 2003 , Batten Institute Research Paper No. 2003 R 1
Posted: 09 Sep 2009
Kamalini Ramdas, Marshall Fisher and Karl T. Ulrich
London Business School - Department of Management Science and Operations, University of Pennsylvania - Operations & Information Management Department and The Wharton School

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41.

Components Sharing in the Management of Product Variety: A Study of Automotive Braking Systems

Management Science, Vol. 45, No. 5, 2003 , Batten Institute Research Paper No. 2003 R 3
Posted: 09 Sep 2009
Kamalini Ramdas, Marshall Fisher and Karl T. Ulrich
London Business School - Department of Management Science and Operations, University of Pennsylvania - Operations & Information Management Department and The Wharton School

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42.

Does Component Sharing Help or Hurt Reliability? An Empirical Study in the Automotive Industry

Management Science Vol. 54, No.5, May 2008, pp. 922-938 , Batten Institute Research Research Paper Series No. 2008 R 1
Posted: 13 Aug 2009
Kamalini Ramdas and Taylor Randall
London Business School - Department of Management Science and Operations and University of Utah - School of Accounting and Information Systems

Abstract:

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43.

Who do I Listen To? The Role of the Customer in Product Evolution

Batten Institute Research Paper No. 2007 R 1, HANDBOOK OF NEW PRODUCT DEVELOPMENT RESEARCH, C.H.Loch, & S. Kavadias, eds., Butterworth Heinemann, September 2007
Posted: 13 Aug 2009
Kamalini Ramdas and Taylor Randall
London Business School - Department of Management Science and Operations and University of Utah - School of Accounting and Information Systems

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