Shu He

University of Florida - Information Systems and Operations Management

Warrington College of Business

ISOM Department STZ

Gainesville, FL 32611-7169

United States

SCHOLARLY PAPERS

16

DOWNLOADS
Rank 29,714

SSRN RANKINGS

Top 29,714

in Total Papers Downloads

3,229

SSRN CITATIONS
Rank 24,744

SSRN RANKINGS

Top 24,744

in Total Papers Citations

45

CROSSREF CITATIONS

4

Scholarly Papers (16)

1.

Surge Pricing and Short-term Wage Elasticity of Labor Supply in Real-Time Ridesharing Markets

Forthcoming in MIS Quarterly
Number of pages: 55 Posted: 14 Jun 2018 Last Revised: 27 Oct 2021
University of Florida - Information Systems and Operations Management, University of Florida - Warrington College of Business Administration and Renmin University of China
Downloads 695 (70,770)
Citation 10

Abstract:

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Labor supply elasticity, Ridesharing, Income target, Reference-dependent preferences

2.

Shedding Light on the Dark: The Impact of Legal Enforcement on Darknet Transactions

NET Institute Working Paper No. 19-08
Number of pages: 41 Posted: 29 Oct 2019 Last Revised: 23 Feb 2023
University of Minnesota - Twin Cities - Carlson School of Management, University of Florida - Information Systems and Operations Management, National University of Singapore (NUS) and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 452 (120,122)
Citation 1

Abstract:

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3.

Matching Mobile Applications for Cross Promotion

Gene Moo Lee, Shu He, Joowon Lee, Andrew B. Whinston (2020) Matching Mobile Applications for Cross-Promotion. Information Systems Research 31(3):865-891.
Number of pages: 63 Posted: 06 Jan 2017 Last Revised: 27 Oct 2021
University of British Columbia (UBC) - Sauder School of Business, University of Florida - Information Systems and Operations Management, Hansung University and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 381 (146,260)
Citation 2

Abstract:

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Mobile applications, cross promotion, matching, search cost, two-sided platform, topic modeling, machine learning, deferred acceptance, algorithm

4.

Mobile App Adoption and Its Differential Impact on Consumer Shopping Behavior

Sulin Ba, Shu He, and Shun-Yang Lee, Mobile App Adoption and Its Differential Impact on Consumer Shopping Behavior. Production and Operations Management (2021), https://doi.org/10.1111/poms.13577
Number of pages: 42 Posted: 14 Jan 2021 Last Revised: 27 Oct 2021
Sulin Ba, Shu He and Shun-Yang Lee
University of Connecticut School of Business, University of Florida - Information Systems and Operations Management and Northeastern University - Marketing Area
Downloads 327 (172,735)
Citation 2

Abstract:

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mobile application adoption, price sensitivity, search behavior, consumer heterogeneity

5.

Platform-Loophole Exploitation, Recovery Measures, and User Engagement: A Quasi-Natural Experiment in Online Gaming

Number of pages: 35 Posted: 16 Sep 2020 Last Revised: 17 Sep 2023
Jianqing Chen, Shu He and Xue Yang
The University of Texas at Dallas, Jindal School of Management, University of Florida - Information Systems and Operations Management and Nanjing University
Downloads 264 (215,543)

Abstract:

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online gaming, platform governance, user engagement

6.

Book-or-Drive: The Impact of Ridesharing on the Automobile Industry

Number of pages: 38 Posted: 03 Apr 2021
University of Connecticut - Operations & Information Management Department, University of Florida - Information Systems and Operations Management and University of Connecticut - Department of Operations & Information Management
Downloads 257 (221,405)

Abstract:

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ridesharing platform, gig economy, natural experiment, difference-in-differences, propensity score matching

7.

Ride-to-Health: The Impact of Ridesharing on Patients’ Emergency Care Access

University of Connecticut School of Business Research Paper No. 22-11
Number of pages: 41 Posted: 18 Apr 2022 Last Revised: 18 Jul 2022
University of Connecticut - Operations & Information Management Department, University of Florida - Information Systems and Operations Management, Department of Operations and Information Management, University of Connecticut, University of Connecticut - Department of Operations & Information Management and University of Connecticut - School of Business
Downloads 245 (232,957)

Abstract:

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ridesharing platform, emergency care, natural experiment, difference-in-differences, look-ahead propensity score matching

8.

Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service

Forthcoming in Production and Operations Management
Number of pages: 42 Posted: 17 Dec 2021 Last Revised: 01 May 2023
University of Florida - Information Systems and Operations Management, Northeastern University - Marketing Area and University of Rochester - Simon Business School
Downloads 200 (282,241)
Citation 2

Abstract:

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social media, customer service, communication channel, complaint, natural experiment

9.

Impact of Platform Owner’s Entry on Third-Party Stores

Shu He, Jing Peng, Jianbin Li, Liping Xu (2020) Impact of Platform Owner’s Entry on Third-Party Stores. Information Systems Research 31(4):1467-1484.
Number of pages: 46 Posted: 28 Aug 2020 Last Revised: 27 Oct 2021
University of Florida - Information Systems and Operations Management, University of Connecticut - Department of Operations & Information Management, Huazhong University of Science and Technology and Huazhong University of Science and Technology, Students
Downloads 157 (347,438)
Citation 16

Abstract:

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platform entry, first-party, third-party, online, offline, disintermediation

10.

How Would Information Disclosure Influence Organizations' Outbound Spam Volume? Evidence from a Field Experiment

Journal of Cybersecurity, 2(1), 99-118, 2016
Number of pages: 56 Posted: 28 Aug 2016 Last Revised: 05 Jan 2017
University of Florida - Information Systems and Operations Management, University of British Columbia (UBC) - Sauder School of Business, University of Texas at Austin - Department of Economics and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 119 (431,710)

Abstract:

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Cybersecurity, policy design, randomized field experiments, information asymmetry, peer effects, regression tree, random forest, heterogeneous treatment effects

11.

Is User-Generated Content Always Helpful? The Effects of Online Forum Browsing on Consumers’ Travel Purchase Decisions

Decision Support Systems, 2020
Number of pages: 35 Posted: 28 Aug 2020
Fudan University, University of Florida - Information Systems and Operations Management, Fudan University - Department of Information Management and Information Systems, University of Connecticut School of Business and Beihang University (BUAA)
Downloads 65 (630,927)

Abstract:

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user-generated content, online forums, information foraging theory

12.

Social Media Strategies in Product-Harm Crises

Shu He, Huaxia Rui, Andrew B. Whinston (2017) Social Media Strategies in Product-Harm Crises. Information Systems Research 29(2):362-380.
Number of pages: 43 Posted: 07 Dec 2017 Last Revised: 27 Oct 2021
University of Florida - Information Systems and Operations Management, University of Rochester - Simon Business School and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 41 (774,794)
Citation 8

Abstract:

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Social Media; Offensive Marketing; Defensive Marketing; Product-Harm Crisis

13.

The Impact of Indiscriminate Policing Policy on Social Media Content Contribution: (How) Does Blocking Content "Work"?

Number of pages: 38 Posted: 20 Dec 2023
Shu He and Xuan Ye
University of Florida - Information Systems and Operations Management and affiliation not provided to SSRN
Downloads 26 (897,059)

Abstract:

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Platform regulation; Content moderation; Social media; User engagement; Content analysis

14.

Navigating Online Competition: Impacts of Competitors’ Entry on Online Grocery Stores

Posted: 13 Apr 2024
University of Florida - Information Systems and Operations Management, University of Florida - Warrington College of Business Administration, University of Connecticut - Department of Operations & Information Management, Renmin University of China and University of Florida - Warrington College of Business Administration

Abstract:

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grocery retailing, online competition, customer proximity, delivery time, scheduled orders

15.

Understanding Security Vulnerability Awareness, Firm Incentives, and ICT Development in Pan-Asia

Journal of Management Information Systems, 37(3): 668-693
Posted: 08 Jan 2019 Last Revised: 19 Nov 2020
City University of Hong Kong (CityU) - Department of Information Systems, University of Texas at Austin - Department of Computer Science, University of Florida - Information Systems and Operations Management, City University of Hong Kong (CityU) - Department of Information Systems, University of British Columbia (UBC) - Sauder School of Business and University of Texas at Austin - Department of Information, Risk and Operations Management

Abstract:

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cybersecurity; information security index; randomized field experiment; security awareness; firm incentives; ICT development

16.

Enhancing Social Media Analysis with Visual Data Analytics: A Deep Learning Approach

MIS Quarterly 44(4), pp. 1459-1492.
Posted: 26 Aug 2016 Last Revised: 27 Oct 2021
College of Business, Korea Advanced Institute of Science and Technology (KAIST), University of Florida - Information Systems and Operations Management, University of British Columbia (UBC) - Sauder School of Business, University of Texas at Austin - Department of Information, Risk and Operations Management, Yahoo! - Yahoo! Research Labs and Yahoo! - Yahoo! Research Labs

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semantic content analysis, social media, online advertisement, customer engagement, deep learning, topic modeling, Big Data, representation learning, machine learning, Tumblr