Shu He

University of Florida - Warrington College of Business Administration

PO Box 117165, 201 Stuzin Hall

Gainesville, FL

United States

  • University of Florida - Warrington College of Business Administration

SCHOLARLY PAPERS

17

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48

Scholarly Papers (17)

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1.

Surge Pricing and Short-term Wage Elasticity of Labor Supply in Real-Time Ridesharing Markets

Forthcoming in MIS Quarterly
Number of pages: 55 Posted: 14 Jun 2018 Last Revised: 27 Oct 2021
Shu He, Liangfei Qiu and Xusen Cheng
University of Florida - Warrington College of Business Administration, University of Florida - Warrington College of Business Administration and Renmin University of China
Downloads 922 (55,721)
Citation 16

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Labor supply elasticity, Ridesharing, Income target, Reference-dependent preferences

2.

Shedding Light on the Dark: The Impact of Legal Enforcement on Darknet Transactions

NET Institute Working Paper No. 19-08
Number of pages: 41 Posted: 29 Oct 2019 Last Revised: 23 Feb 2023
Jason Chan, Shu He, Dandan Qiao and Andrew B. Whinston
University of Minnesota - Twin Cities - Carlson School of Management, University of Florida - Warrington College of Business Administration, National University of Singapore (NUS) and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 577 (103,281)
Citation 1

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3.

Matching Mobile Applications for Cross Promotion

Gene Moo Lee, Shu He, Joowon Lee, Andrew B. Whinston (2020) Matching Mobile Applications for Cross-Promotion. Information Systems Research 31(3):865-891.
Number of pages: 63 Posted: 06 Jan 2017 Last Revised: 27 Oct 2021
Gene Moo Lee, Shu He, Joowon Lee and Andrew B. Whinston
University of British Columbia (UBC) - Sauder School of Business, University of Florida - Warrington College of Business Administration, Hansung University and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 462 (135,375)
Citation 2

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Mobile applications, cross promotion, matching, search cost, two-sided platform, topic modeling, machine learning, deferred acceptance, algorithm

4.

Mobile App Adoption and Its Differential Impact on Consumer Shopping Behavior

Sulin Ba, Shu He, and Shun-Yang Lee, Mobile App Adoption and Its Differential Impact on Consumer Shopping Behavior. Production and Operations Management (2021), https://doi.org/10.1111/poms.13577
Number of pages: 42 Posted: 14 Jan 2021 Last Revised: 27 Oct 2021
Sulin Ba, Shu He and Shun-Yang Lee
University of Connecticut School of Business, University of Florida - Warrington College of Business Administration and Northeastern University - Marketing Area
Downloads 454 (138,250)
Citation 2

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mobile application adoption, price sensitivity, search behavior, consumer heterogeneity

5.

Platform-Loophole Exploitation, Recovery Measures, and User Engagement: A Quasi-Natural Experiment in Online Gaming

Number of pages: 35 Posted: 16 Sep 2020 Last Revised: 17 Sep 2023
Jianqing Chen, Shu He and Xue Yang
The University of Texas at Dallas, Jindal School of Management, University of Florida - Warrington College of Business Administration and Nanjing University
Downloads 377 (170,956)

Abstract:

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online gaming, platform governance, user engagement

6.

Book-or-Drive: The Impact of Ridesharing on the Automobile Industry

Number of pages: 39 Posted: 03 Apr 2021 Last Revised: 01 Feb 2025
Ayush Sengupta, Shu He and Xinxin Li
Alfred University - College of Business, University of Florida - Warrington College of Business Administration and University of Connecticut - Department of Operations & Information Management
Downloads 310 (211,654)

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ridesharing platform, gig economy, natural experiment, difference-in-differences, propensity score matching

7.

Ride-to-Health: The Impact of Ridesharing on Patients’ Emergency Care Access

University of Connecticut School of Business Research Paper No. 22-11
Number of pages: 41 Posted: 18 Apr 2022 Last Revised: 01 Feb 2025
Ayush Sengupta, Shu He, Miao Bai, Xinxin Li and UCONN Business School Submitter
Alfred University - College of Business, University of Florida - Warrington College of Business Administration, Department of Operations and Information Management, University of Connecticut, University of Connecticut - Department of Operations & Information Management and University of Connecticut - School of Business
Downloads 308 (213,159)

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ridesharing platform, emergency care, natural experiment, difference-in-differences

8.

Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service

Forthcoming in Production and Operations Management
Number of pages: 42 Posted: 17 Dec 2021 Last Revised: 01 May 2023
Shu He, Shun-Yang Lee and Huaxia Rui
University of Florida - Warrington College of Business Administration, Northeastern University - Marketing Area and University of Rochester - Simon Business School
Downloads 239 (276,355)
Citation 2

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social media, customer service, communication channel, complaint, natural experiment

9.

Impact of Platform Owner’s Entry on Third-Party Stores

Shu He, Jing Peng, Jianbin Li, Liping Xu (2020) Impact of Platform Owner’s Entry on Third-Party Stores. Information Systems Research 31(4):1467-1484.
Number of pages: 46 Posted: 28 Aug 2020 Last Revised: 27 Oct 2021
Shu He, Jing Peng, Jianbin Li and Liping Xu
University of Florida - Warrington College of Business Administration, University of Connecticut - Department of Operations & Information Management, Huazhong University of Science and Technology and Huazhong University of Science and Technology, Students
Downloads 237 (278,615)
Citation 16

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platform entry, first-party, third-party, online, offline, disintermediation

10.

Navigating the Influencer Marketplace: Long-Tail Effects and Content Strategies

Number of pages: 39 Posted: 19 Oct 2023 Last Revised: 26 Dec 2024
Lanfei Shi, Shu He and Sulin Ba
University of Virginia - McIntire School of Commerce, University of Florida - Warrington College of Business Administration and University of Connecticut School of Business
Downloads 185 (354,042)

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Social media; Influencer marketing; Two-sided marketplace; Sponsored content; Content creation

11.

Is User-Generated Content Always Helpful? The Effects of Online Forum Browsing on Consumers’ Travel Purchase Decisions

Decision Support Systems, 2020
Number of pages: 35 Posted: 28 Aug 2020
Xianghua Lu, Shu He, Shaohua Lian, Sulin Ba and Junjie Wu
Fudan University, University of Florida - Warrington College of Business Administration, Fudan University - Department of Information Management and Information Systems, University of Connecticut School of Business and Beihang University (BUAA)
Downloads 144 (436,772)

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user-generated content, online forums, information foraging theory

12.

How Would Information Disclosure Influence Organizations' Outbound Spam Volume? Evidence from a Field Experiment

Journal of Cybersecurity, 2(1), 99-118, 2016
Number of pages: 56 Posted: 28 Aug 2016 Last Revised: 05 Jan 2017
Shu He, Gene Moo Lee, Sukjin Han and Andrew B. Whinston
University of Florida - Warrington College of Business Administration, University of British Columbia (UBC) - Sauder School of Business, University of Texas at Austin - Department of Economics and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 125 (489,184)

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Cybersecurity, policy design, randomized field experiments, information asymmetry, peer effects, regression tree, random forest, heterogeneous treatment effects

13.

Social Media Strategies in Product-Harm Crises

Shu He, Huaxia Rui, Andrew B. Whinston (2017) Social Media Strategies in Product-Harm Crises. Information Systems Research 29(2):362-380.
Number of pages: 43 Posted: 07 Dec 2017 Last Revised: 27 Oct 2021
Shu He, Huaxia Rui and Andrew B. Whinston
University of Florida - Warrington College of Business Administration, University of Rochester - Simon Business School and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 81 (658,833)
Citation 9

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Social Media; Offensive Marketing; Defensive Marketing; Product-Harm Crisis

14.

Policing the Platform: Uncovering the Impact of Police Involvement in Online Platforms on Users' Voluntary Contributions

Number of pages: 39 Posted: 19 Dec 2024 Last Revised: 14 May 2025
Jingyan Dai, Qili Wang, Shu He and Liangfei Qiu
University of Florida - Warrington College of Business Administration, University of Florida - Warrington College of Business Administration, University of Florida - Warrington College of Business Administration and University of Florida - Warrington College of Business Administration
Downloads 62 (763,008)

Abstract:

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e-government, social media, voluntary contribution, online community, user-generated content

15.

Navigating Online Competition: Impacts of Competitors’ Entry on Online Grocery Stores

Posted: 13 Apr 2024
Shu He, Kaiyu Zhang, Cuihong Li, Xusen Cheng and Liangfei Qiu
University of Florida - Warrington College of Business Administration, University of Florida - Warrington College of Business Administration, University of Connecticut - Department of Operations & Information Management, Renmin University of China and University of Florida - Warrington College of Business Administration

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grocery retailing, online competition, customer proximity, delivery time, scheduled orders

16.

Understanding Security Vulnerability Awareness, Firm Incentives, and ICT Development in Pan-Asia

Journal of Management Information Systems, 37(3): 668-693
Posted: 08 Jan 2019 Last Revised: 19 Nov 2020
Vincent Y. Zhuang, Yun-Sik Choi, Shu He, Alvin Leung, Gene Moo Lee and Andrew B. Whinston
City University of Hong Kong (CityU) - Department of Information Systems, University of Texas at Austin - Department of Computer Science, University of Florida - Warrington College of Business Administration, City University of Hong Kong (CityU) - Department of Information Systems, University of British Columbia (UBC) - Sauder School of Business and University of Texas at Austin - Department of Information, Risk and Operations Management

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cybersecurity; information security index; randomized field experiment; security awareness; firm incentives; ICT development

17.

Enhancing Social Media Analysis with Visual Data Analytics: A Deep Learning Approach

MIS Quarterly 44(4), pp. 1459-1492.
Posted: 26 Aug 2016 Last Revised: 27 Oct 2021
Donghyuk Shin, Shu He, Gene Moo Lee, Andrew B. Whinston, Suleyman Cetintas and Kuang-Chih Lee
College of Business, Korea Advanced Institute of Science and Technology (KAIST), University of Florida - Warrington College of Business Administration, University of British Columbia (UBC) - Sauder School of Business, University of Texas at Austin - Department of Information, Risk and Operations Management, Yahoo! - Yahoo! Research Labs and Yahoo! - Yahoo! Research Labs

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semantic content analysis, social media, online advertisement, customer engagement, deep learning, topic modeling, Big Data, representation learning, machine learning, Tumblr

Other Papers (1)

Total Downloads: 63
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1.

The Impact of Indiscriminate Policing Policy on Social Media Content Contribution: (How) Does Blocking Content "Work"?

Number of pages: 38 Posted: 20 Dec 2023
Shu He and Xuan Ye
University of Florida - Warrington College of Business Administration and affiliation not provided to SSRN
Downloads 63 (819,872)

Abstract:

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Platform regulation; Content moderation; Social media; User engagement; Content analysis