Michael Freeman

INSEAD

1 Ayer Rajah Avenue

Singapore, 138676

Singapore

SCHOLARLY PAPERS

1

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66

CITATIONS

2

Scholarly Papers (1)

1.

Gatekeeping Under Congestion: An Empirical Study of Referral Errors in the Emergency Department

INSEAD Working Paper No. 2017/59/TOM
Number of pages: 39 Posted: 17 Sep 2017
Michael Freeman, Susan Robinson and Stefan Scholtes
INSEAD, Cambridge University Hospitals NHS Foundation Trust and Judge Business School
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Citation 2

Abstract:

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gatekeeping, congestion, referral error, health care, hospitals, service operations, econometrics