Eleni Zografaki

Hellenic Open University

Parodos Aristotelous 18

Patra, 26335

Greece

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Scholarly Papers (1)

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Focus on Human Resources as a Mediating Factor between ISO 9001 Certification and Continuous Quality Improvement

International Journal of Decision Sciences, Risk and Management, Vol. 7, No. 1/2, p. 105-122, 2017
Number of pages: 18 Posted: 09 Oct 2017
Eleni Zografaki, Anastasios Magoutas and Panos Chountalas
Hellenic Open University, Hellenic Open University and University of Piraeus
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Abstract:

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Focus on Human Resources; ISO 9001 Certification; Quality Management System Implementation; Continuous Quality Improvement