Gad Allon

University of Pennsylvania - The Wharton School

3641 Locust Walk

Philadelphia, PA 19104-6365

United States

SCHOLARLY PAPERS

35

DOWNLOADS
Rank 6,158

SSRN RANKINGS

Top 6,158

in Total Papers Downloads

12,883

SSRN CITATIONS
Rank 3,697

SSRN RANKINGS

Top 3,697

in Total Papers Citations

269

CROSSREF CITATIONS

213

Scholarly Papers (35)

1.

The Impact of Behavioral and Economic Drivers on Gig Economy Workers

Number of pages: 49 Posted: 20 Nov 2018 Last Revised: 14 Jul 2022
University of Pennsylvania - The Wharton School, Desautels Faculty of Management, McGill University and Massachusetts Institute of Technology (MIT) - School of Engineering
Downloads 3,615 (5,887)
Citation 34

Abstract:

Loading...

gig economy, labor supply, worker behavior, behavioral operations, empirical operations, incentives, sample selection

2.

Information Inundation on Platforms and Implications

Number of pages: 45 Posted: 03 Jun 2019 Last Revised: 09 Apr 2020
University of Pennsylvania - The Wharton School, University of Southern California and Yale School of Management
Downloads 627 (79,357)
Citation 8

Abstract:

Loading...

information platforms, Bayesian learning, opinion dynamics, polarization

3.

How Much is a Reduction of Your Customers’ Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods

Manufacturing & Service Operations Management 2011 13:4, 489-507
Number of pages: 20 Posted: 08 Mar 2014
University of Pennsylvania - The Wharton School, Columbia University - Columbia Business School, Decision Risk and Operations and Independent
Downloads 552 (93,167)
Citation 29

Abstract:

Loading...

service competition, structural estimation, operations marketing interface, choice models, queueing

4.

When to Be Agile: Ratings and Version Updates in Mobile Apps

Number of pages: 43 Posted: 06 Nov 2019 Last Revised: 06 Apr 2021
University of Pennsylvania - The Wharton School, affiliation not provided to SSRN, Northwestern University, Microsoft Research, University of Pennsylvania - The Wharton School and University of Washington - Michael G. Foster School of Business
Downloads 498 (105,829)
Citation 2

Abstract:

Loading...

Agile product development, Empirical operations management, Mobile apps, Online marketplace, Product quality and reviews, Product versioning, Sequential innovation, Structural estimation

5.

Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 36 Posted: 23 Sep 2015 Last Revised: 11 Apr 2017
Washington University in St. Louis - John M. Olin Business School, University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 493 (107,141)
Citation 16

Abstract:

Loading...

Service Operations, Massive Open Online Courses (MOOCs), Social Interaction, Education, Field Experiments

6.

Managing Service Systems in the Presence of Social Networks

Number of pages: 27 Posted: 14 Oct 2015 Last Revised: 24 Jan 2018
Gad Allon and Dennis Zhang
University of Pennsylvania - The Wharton School and Washington University in St. Louis - John M. Olin Business School
Downloads 478 (111,154)
Citation 15

Abstract:

Loading...

Social Network, Service Operations, Learning

7.

Understanding Customers Retrial in Call Centers: Preferences for Service Quality and Service Speed

Number of pages: 40 Posted: 21 Sep 2016 Last Revised: 18 Dec 2020
Kejia Hu, Gad Allon and Achal Bassamboo
Vanderbilt University - Operations Management, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 394 (139,176)
Citation 6

Abstract:

Loading...

retrials; first-contact resolution; customer services; service speed and quality; call centers; empirical operations management; structural model

8.

The Impact of Size and Occupancy of Hospital on the Extent of Ambulance Diversion: Theory and Evidence

Operations Research, 61 (3), 544-562
Number of pages: 50 Posted: 03 Dec 2009 Last Revised: 27 Mar 2019
Gad Allon, Sarang Deo and Wuqin Lin
University of Pennsylvania - The Wharton School, Indian School of Business (ISB), Hyderabad - Operations Management and Northwestern University - Kellogg School of Management
Downloads 388 (141,595)
Citation 17

Abstract:

Loading...

emergency department, ambulance diversion, empirical research, sample selection model, heavy traffic approximation

9.

The Reference Effect of Delay Announcements: A Field Experiment

Management Science
Number of pages: 56 Posted: 05 Apr 2017 Last Revised: 30 Sep 2020
Qiuping Yu, Gad Allon and Achal Bassamboo
McDonough School of Business, Georgetown University, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 364 (152,100)
Citation 13

Abstract:

Loading...

Loss Aversion in Time, Delay Announcements, Field Experiment, Structural Estimation

10.

Measuring Strategic Behavior by Gig Economy Workers: Multihoming and Repositioning

Number of pages: 31 Posted: 25 Apr 2023
Gad Allon, Daniel Chen and Ken Moon
University of Pennsylvania - The Wharton School, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School
Downloads 359 (154,910)

Abstract:

Loading...

Empirical operations, gig economy, behavioral operations, structural estimation, online platforms

11.

Outsourcing Service Processes to a Common Service Provider Under Price and Time Competition

Number of pages: 55 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia University - Columbia Business School, Decision Risk and Operations
Downloads 351 (158,274)
Citation 17

Abstract:

Loading...

outsourcing, service, processes, common, providers

12.

Competition in Service Industries

Operations Research, Forthcoming
Number of pages: 42 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia University - Columbia Business School, Decision Risk and Operations
Downloads 339 (164,295)

Abstract:

Loading...

Competition, Service, Industries

Abstract:

Loading...

baggage fees, airlines, operations management, revenue management

14.

Leveraging Consensus Effect to Optimize Ranking in Online Discussion Boards

Number of pages: 95 Posted: 20 Sep 2022 Last Revised: 14 Nov 2023
Gad Allon, Joseph Carlstein and Yonatan Gur
University of Pennsylvania - The Wharton School, University of Pennsylvania - The Wharton School and Stanford Graduate School of Business
Downloads 314 (178,283)

Abstract:

Loading...

Ranking, Online Platforms, Education Platforms, Discussion Boards, Dynamic Optimization, Data-Driven Optimization

15.

Structuring Online Communities

Number of pages: 52 Posted: 14 Nov 2021 Last Revised: 27 Sep 2022
Neha Sharma, Gad Allon and Achal Bassamboo
Downloads 284 (198,087)

Abstract:

Loading...

stochastic game, online communities, knowledge sharing, network structure

16.

Information Sharing in Supply Chains: An Empirical and Theoretical Valuation

Management Science 61(11):2803-2824, 2015
Number of pages: 37 Posted: 06 Oct 2013 Last Revised: 27 Mar 2017
Emory University - Goizueta Business School, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Kellogg School of Management
Downloads 276 (203,967)
Citation 5

Abstract:

Loading...

supply chain, information sharing, information distortion, decision deviation, time series, forecast accuracy, empirical forecasting, ARIMA process

17.

Machine Learning and Prediction Errors in Causal Inference

Number of pages: 40 Posted: 25 Jun 2023
University of Pennsylvania - The Wharton School, University of Pennsylvania - The Wharton School, University of Pennsylvania - The Wharton School and Washington University in St. Louis - John M. Olin Business School
Downloads 269 (209,287)

Abstract:

Loading...

Empirical Methods, Machine Learning and Data-Driven Analytics, Causal Inference

18.

Bounded Rationality in Service Systems

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 23 Posted: 08 Oct 2010 Last Revised: 25 Dec 2012
Haslam College of Business, University of Tennessee, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 267 (210,829)
Citation 12

Abstract:

Loading...

Behavioral operations, bounded rationality, customer behavior, queueing systems, service operations, social welfare

Competition in Service Industries with Segmented Markets

Number of pages: 34 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia University - Columbia Business School, Decision Risk and Operations
Downloads 179 (306,710)
Citation 7

Abstract:

Loading...

Competition, Service, Industries, Segmented, Markets

Competition in Service Industries with Segmented Markets

Management Science, Vol. 55, No. 4, pp. 619-634, 2009, Columbia Business School Research Paper
Number of pages: 16 Posted: 20 Oct 2011
Awi Federgruen and Gad Allon
Columbia University - Columbia Business School, Decision Risk and Operations and University of Pennsylvania - The Wharton School
Downloads 84 (547,109)
Citation 10

Abstract:

Loading...

20.

The Mexico-China Sourcing Game: Teaching Global Dual Sourcing

Transactions on Education 2010 INFORMS, Vol. 10, No. 3, May 2010, pp. 105–112
Number of pages: 8 Posted: 08 Jun 2016
Gad Allon and Jan A. Van Mieghem
University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 247 (227,747)

Abstract:

Loading...

dual sourcing; strategic sourcing; experiential learning; inventory management; total landed cost;

21.

Managing Multihoming Workers in the Gig Economy

Number of pages: 40 Posted: 16 Jul 2023 Last Revised: 21 Dec 2023
University of Pennsylvania - The Wharton School, Desautels Faculty of Management, McGill University, University of Pennsylvania - The Wharton School and Massachusetts Institute of Technology (MIT) - School of Engineering
Downloads 223 (252,415)
Citation 1

Abstract:

Loading...

gig economy, multihoming, structural estimation, applied generative adversarial networks, incentives, empirical operations, behavioral operations

22.

Service Competition with General Queueing Facilities

Number of pages: 54 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia University - Columbia Business School, Decision Risk and Operations
Downloads 215 (261,298)
Citation 13

Abstract:

Loading...

service, competition, general, queueing, facilities

23.

Price Competition Under Mixed Multinomial Logit Demand Functions

Management Science, 2013 59:8, 1817-1835, Columbia Business School Research Paper No. 14-15
Number of pages: 20 Posted: 08 Mar 2014
Independent, University of Pennsylvania - The Wharton School and Columbia University - Columbia Business School, Decision Risk and Operations
Downloads 211 (264,722)

Abstract:

Loading...

marketing, competitive strategy, pricing

Abstract:

Loading...

worker poaching, passive recruiting, supply chain, capacity management, staffing

25.

On the Relationship between Price and Capacity Decisions in Inventory Systems with Stochastic Demand

Number of pages: 27 Posted: 11 Jun 2006
Gad Allon and Assaf Zeevi
University of Pennsylvania - The Wharton School and Columbia University - Columbia Business School, Decision Risk and Operations
Downloads 205 (271,906)

Abstract:

Loading...

price, capacity, decisions, inventory, systems, stochastic, demand

26.

Crowdsourcing and Crowdfunding in the Manufacturing and Services Sectors

Forthcoming, Manufacturing & Service Operations Management, Georgetown McDonough School of Business Research Paper No. 3394225
Number of pages: 21 Posted: 11 Jun 2019
Gad Allon and Volodymyr Babich
University of Pennsylvania - The Wharton School and Georgetown University - McDonough School of Business
Downloads 184 (299,577)
Citation 7

Abstract:

Loading...

New business models, Platforms, Entrepreneurship, OM-Finance Interface

27.

Global Dual Sourcing: Tailored Base-Surge Allocation to Near- and Offshore Production

Management Science, Vol. 56, No. 1, January 2010, pp. 110-124
Number of pages: 15 Posted: 07 Feb 2013 Last Revised: 12 Dec 2013
Gad Allon and Jan A. Van Mieghem
University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 154 (351,334)
Citation 33

Abstract:

Loading...

inventory production, stochastic models, applications, probability, stochastic model applications

28.
Downloads 134 (390,353)
Citation 4

Abstract:

Loading...

Cheap Talk, Inventory, Information, Availability, Signaling, Newsvendor

29.

'We Will Be Right with You': Managing Customers with Vague Promises

Number of pages: 42 Posted: 20 Oct 2008
Gad Allon, Achal Bassamboo and Itai Gurvich
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University
Downloads 125 (411,942)
Citation 5

Abstract:

Loading...

30.

How Do Delay Announcements Shape Customer Behavior? An Empirical Study

Management Science, Forthcoming, Kelley School of Business Research Paper No. 15-63
Number of pages: 47 Posted: 29 Aug 2015
Qiuping Yu, Gad Allon and Achal Bassamboo
McDonough School of Business, Georgetown University, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 119 (427,199)
Citation 27

Abstract:

Loading...

delay announcement; patience time; customer abandonment; structural estimation

31.

Managing Customer Expectations and Priorities in Service Systems

Number of pages: 55 Posted: 30 Aug 2015
McDonough School of Business, Georgetown University, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 103 (475,100)
Citation 5

Abstract:

Loading...

delay announcements; heterogenous customers; priority queue; information asymmetry; cheap talk

32.

Nonparametric Estimation of Concave Production Technologies by Entropic Methods

Journal of Applied Econometrics, September 22, 2005
Number of pages: 27 Posted: 20 Jun 2006
University of Pennsylvania - The Wharton School, Georgia Institute of Technology, Hebrew University of Jerusalem - Department of Economics, Technion-Israel Institute of Technology and Georgia Institute of Technology - The H. Milton Stewart School of Industrial & Systems Engineering (ISyE)
Downloads 88 (526,155)

Abstract:

Loading...

Entropic , Nonparametric, Concave, Production

33.

Skill Management in Large-Scale Service Marketplaces

Number of pages: 47 Posted: 23 Sep 2015 Last Revised: 29 Mar 2017
Gad Allon, Achal Bassamboo and Eren Cil
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and University of Oregon - Department of Decision Sciences
Downloads 79 (561,500)
Citation 3

Abstract:

Loading...

Service marketplaces, skill management, flexible resources, price competition, non-cooperative game theory.

34.

Price as a Signal of Product Availability: Is it Cheap?

Number of pages: 19 Posted: 10 Jun 2019
University of Pennsylvania - The Wharton School, Northwestern University - Kellogg School of Management and University of Southern California
Downloads 73 (587,186)
Citation 2

Abstract:

Loading...

Signaling Games, Inventory, Pricing

35.

Large-Scale Service Marketplaces: The Role of the Moderating Firm

Management Science, 58 (10), 2012
Number of pages: 33 Posted: 23 Jul 2015
Gad Allon, Achal Bassamboo and Eren Cil
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and University of Oregon - Department of Decision Sciences
Downloads 58 (661,111)
Citation 9

Abstract:

Loading...

Service operations, Fluid models, Asymptotic analysis, Large games, Non-cooperative game theory