Gad Allon

University of Pennsylvania - The Wharton School

3641 Locust Walk

Philadelphia, PA 19104-6365

United States

  • University of Pennsylvania - The Wharton School

SCHOLARLY PAPERS

30

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Top 4,466

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37

CROSSREF CITATIONS

206

Scholarly Papers (30)

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1.

The Impact of Behavioral and Economic Drivers on Gig Economy Workers

Number of pages: 40 Posted: 20 Nov 2018 Last Revised: 29 Oct 2019
Gad Allon, Maxime Cohen and Wichinpong Park Sinchaisri
University of Pennsylvania - The Wharton School, McGill University and Massachusetts Institute of Technology (MIT) - School of Engineering
Downloads 601 (45,386)
Citation 8

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empirical and behavioral operations, gig economy, incentives, sample selection

2.

Managing Service Systems in the Presence of Social Networks

Number of pages: 27 Posted: 14 Oct 2015 Last Revised: 24 Jan 2018
Gad Allon and Dennis Zhang
University of Pennsylvania - The Wharton School and Washington University in St. Louis - John M. Olin Business School
Downloads 404 (74,302)
Citation 12

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Social Network, Service Operations, Learning

3.

How Much is a Reduction of Your Customers’ Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods

Manufacturing & Service Operations Management 2011 13:4, 489-507
Number of pages: 20 Posted: 08 Mar 2014
Gad Allon, Awi Federgruen and Margaret P. Pierson
University of Pennsylvania - The Wharton School, Columbia Business School - Decision Risk and Operations and Independent
Downloads 360 (84,883)
Citation 3

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service competition, structural estimation, operations marketing interface, choice models, queueing

4.

The Impact of Size and Occupancy of Hospital on the Extent of Ambulance Diversion: Theory and Evidence

Operations Research, 61 (3), 544-562
Number of pages: 50 Posted: 03 Dec 2009 Last Revised: 27 Mar 2019
Gad Allon, Sarang Deo and Wuqin Lin
University of Pennsylvania - The Wharton School, Indian School of Business (ISB), Hyderabad - Operations Management and Northwestern University - Kellogg School of Management
Downloads 360 (84,883)
Citation 4

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emergency department, ambulance diversion, empirical research, sample selection model, heavy traffic approximation

5.

Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 36 Posted: 23 Sep 2015 Last Revised: 11 Apr 2017
Dennis Zhang, Gad Allon and Jan A. Van Mieghem
Washington University in St. Louis - John M. Olin Business School, University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 304 (102,481)
Citation 5

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Service Operations, Massive Open Online Courses (MOOCs), Social Interaction, Education, Field Experiments

6.

Competition in Service Industries

Operations Research, Forthcoming
Number of pages: 42 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 292 (107,085)

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Competition, Service, Industries

7.

Outsourcing Service Processes to a Common Service Provider Under Price and Time Competition

Number of pages: 55 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 289 (108,305)
Citation 13

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outsourcing, service, processes, common, providers

8.

Bounded Rationality in Service Systems

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 23 Posted: 08 Oct 2010 Last Revised: 25 Dec 2012
Tingliang Huang, Gad Allon and Achal Bassamboo
Carroll School of Management, Boston College, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 210 (149,465)
Citation 5

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Behavioral operations, bounded rationality, customer behavior, queueing systems, service operations, social welfare

9.

Understanding Customers Retrial in Call Centers: Preferences for Service Quality and Service Speed

Number of pages: 38 Posted: 21 Sep 2016 Last Revised: 17 Sep 2019
Kejia Hu, Gad Allon and Achal Bassamboo
Vanderbilt University - Operations Management, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 208 (150,813)
Citation 2

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retrials; first-contact resolution; customer services; service speed and quality; call centers; empirical operations management; structural model

10.

Competition in Service Industries with Segmented Markets

Downloads 204 (153,587)
Citation 39

Competition in Service Industries with Segmented Markets

Number of pages: 34 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 156 (195,212)
Citation 4

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Competition, Service, Industries, Segmented, Markets

Competition in Service Industries with Segmented Markets

Management Science, Vol. 55, No. 4, pp. 619-634, 2009, Columbia Business School Research Paper
Number of pages: 16 Posted: 20 Oct 2011
Awi Federgruen and Gad Allon
Columbia Business School - Decision Risk and Operations and University of Pennsylvania - The Wharton School
Downloads 48 (413,892)
Citation 1

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11.

Information Sharing in Supply Chains: An Empirical and Theoretical Valuation

Management Science 61(11):2803-2824, 2015
Number of pages: 37 Posted: 06 Oct 2013 Last Revised: 27 Mar 2017
Ruomeng Cui, Gad Allon, Achal Bassamboo and Jan A. Van Mieghem
Goizueta Business School, Emory University, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Kellogg School of Management
Downloads 199 (157,231)
Citation 4

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supply chain, information sharing, information distortion, decision deviation, time series, forecast accuracy, empirical forecasting, ARIMA process

12.

Service Competition with General Queueing Facilities

Number of pages: 54 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 191 (163,248)
Citation 5

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service, competition, general, queueing, facilities

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baggage fees, airlines, operations management, revenue management

14.

Price Competition Under Mixed Multinomial Logit Demand Functions

Management Science, 2013 59:8, 1817-1835, Columbia Business School Research Paper No. 14-15
Number of pages: 20 Posted: 08 Mar 2014
Margaret P. Pierson, Gad Allon and Awi Federgruen
Independent, University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 182 (170,563)

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marketing, competitive strategy, pricing

15.

On the Relationship between Price and Capacity Decisions in Inventory Systems with Stochastic Demand

Number of pages: 27 Posted: 11 Jun 2006
Gad Allon and Assaf Zeevi
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 182 (171,439)

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price, capacity, decisions, inventory, systems, stochastic, demand

16.

Information Inundation on Platforms and Implications

Number of pages: 37 Posted: 03 Jun 2019 Last Revised: 01 Aug 2019
Gad Allon, Kimon Drakopoulos and Vahideh Manshadi
University of Pennsylvania - The Wharton School, University of Southern California and Yale School of Management
Downloads 152 (199,199)

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information platforms, Bayesian learning, opinion dynamics, polarization

17.

The Reference Effect of Delay Announcements: A Field Experiment

Kelley School of Business Research Paper No. 17-26
Number of pages: 37 Posted: 05 Apr 2017
Qiuping Yu, Gad Allon and Achal Bassamboo
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 129 (227,343)
Citation 5

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Loss Aversion in Time, Delay Announcements, Field Experiment, Structural Estimation

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worker poaching, passive recruiting, supply chain, capacity management, staffing

19.

Buying from the Babbling Newsvendor: Availability Information and Cheap Talk

Number of pages: 40 Posted: 20 Oct 2008
Gad Allon and Achal Bassamboo
University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 102 (269,381)
Citation 4

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Cheap Talk, Inventory, Information, Availability, Signaling, Newsvendor

20.

'We Will Be Right with You': Managing Customers with Vague Promises

Number of pages: 42 Posted: 20 Oct 2008
Gad Allon, Achal Bassamboo and Itai Gurvich
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University
Downloads 89 (294,330)
Citation 5

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21.

Crowdsourcing and Crowdfunding in the Manufacturing and Services Sectors

Forthcoming, Manufacturing & Service Operations Management, Georgetown McDonough School of Business Research Paper No. 3394225
Number of pages: 21 Posted: 11 Jun 2019
Gad Allon and Volodymyr Babich
University of Pennsylvania - The Wharton School and McDonough School of Business, Georgetown University
Downloads 87 (298,484)

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New business models, Platforms, Entrepreneurship, OM-Finance Interface

22.

How Do Delay Announcements Shape Customer Behavior? An Empirical Study

Management Science, Forthcoming, Kelley School of Business Research Paper No. 15-63
Number of pages: 47 Posted: 29 Aug 2015
Qiuping Yu, Gad Allon and Achal Bassamboo
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 85 (302,900)

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delay announcement; patience time; customer abandonment; structural estimation

23.

The Mexico-China Sourcing Game: Teaching Global Dual Sourcing

Transactions on Education 2010 INFORMS, Vol. 10, No. 3, May 2010, pp. 105–112
Number of pages: 8 Posted: 08 Jun 2016
Gad Allon and Jan A. Van Mieghem
University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 81 (311,927)

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dual sourcing; strategic sourcing; experiential learning; inventory management; total landed cost;

24.

Managing Customer Expectations and Priorities in Service Systems

Number of pages: 55 Posted: 30 Aug 2015
Qiuping Yu, Gad Allon, Achal Bassamboo and Seyed Iravani
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 77 (321,275)
Citation 4

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delay announcements; heterogenous customers; priority queue; information asymmetry; cheap talk

25.

Nonparametric Estimation of Concave Production Technologies by Entropic Methods

Journal of Applied Econometrics, September 22, 2005
Number of pages: 27 Posted: 20 Jun 2006
Gad Allon, Steve Hackman, Michael Beenstock, Uri Passy and Alexander Shapiro
University of Pennsylvania - The Wharton School, Georgia Institute of Technology, Hebrew University of Jerusalem - Department of Economics, Technion-Israel Institute of Technology and Georgia Institute of Technology - The H. Milton Stewart School of Industrial & Systems Engineering (ISyE)
Downloads 69 (341,698)

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Entropic , Nonparametric, Concave, Production

26.

Global Dual Sourcing: Tailored Base-Surge Allocation to Near- and Offshore Production

Management Science, Vol. 56, No. 1, January 2010, pp. 110-124
Number of pages: 15 Posted: 07 Feb 2013 Last Revised: 12 Dec 2013
Gad Allon and Jan A. Van Mieghem
University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 65 (352,668)
Citation 6

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inventory production, stochastic models, applications, probability, stochastic model applications

27.

When to Be Agile: Ratings and Version Updates in Mobile Apps

Number of pages: 35 Posted: 06 Nov 2019
Gad Allon, Georgios Askalidis, Randall Berry, Nicole Immorlica, Ken Moon and Amandeep Singh
University of Pennsylvania - The Wharton School, affiliation not provided to SSRN, Northwestern University, Microsoft Research, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School
Downloads 50 (399,706)

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Agile product development, Empirical operations management, Mobile apps, Online marketplace, Product quality and reviews, Product versioning, Sequential innovation, Structural estimation

28.

Skill Management in Large-Scale Service Marketplaces

Number of pages: 47 Posted: 23 Sep 2015 Last Revised: 29 Mar 2017
Gad Allon, Achal Bassamboo and Eren Cil
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and University of Oregon - Department of Decision Sciences
Downloads 50 (399,706)
Citation 1

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Service marketplaces, skill management, flexible resources, price competition, non-cooperative game theory.

29.

Large-Scale Service Marketplaces: The Role of the Moderating Firm

Management Science, 58 (10), 2012
Number of pages: 33 Posted: 23 Jul 2015
Gad Allon, Achal Bassamboo and Eren Cil
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and University of Oregon - Department of Decision Sciences
Downloads 23 (519,459)
Citation 5

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Service operations, Fluid models, Asymptotic analysis, Large games, Non-cooperative game theory

30.

Price as a Signal of Product Availability: Is it Cheap?

Number of pages: 19 Posted: 10 Jun 2019
Gad Allon, Achal Bassamboo and Ramandeep S. Randhawa
University of Pennsylvania - The Wharton School, Northwestern University - Kellogg School of Management and University of Southern California
Downloads 13 (580,413)

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Signaling Games, Inventory, Pricing