Gad Allon

University of Pennsylvania - The Wharton School

3641 Locust Walk

Philadelphia, PA 19104-6365

United States

  • University of Pennsylvania - The Wharton School

SCHOLARLY PAPERS

31

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122

CROSSREF CITATIONS

213

Scholarly Papers (31)

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1.

The Impact of Behavioral and Economic Drivers on Gig Economy Workers

Number of pages: 46 Posted: 20 Nov 2018 Last Revised: 02 Jun 2021
Gad Allon, Maxime C. Cohen and Wichinpong Park Sinchaisri
University of Pennsylvania - The Wharton School, Desautels Faculty of Management, McGill University and Massachusetts Institute of Technology (MIT) - School of Engineering
Downloads 2,223 (8,652)
Citation 20

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empirical and behavioral operations, gig economy, incentives, sample selection, inertia

2.

Managing Service Systems in the Presence of Social Networks

Number of pages: 27 Posted: 14 Oct 2015 Last Revised: 24 Jan 2018
Gad Allon and Dennis Zhang
University of Pennsylvania - The Wharton School and Washington University in St. Louis - John M. Olin Business School
Downloads 434 (87,824)
Citation 15

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Social Network, Service Operations, Learning

3.

How Much is a Reduction of Your Customers’ Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods

Manufacturing & Service Operations Management 2011 13:4, 489-507
Number of pages: 20 Posted: 08 Mar 2014
Gad Allon, Awi Federgruen and Margaret P. Pierson
University of Pennsylvania - The Wharton School, Columbia Business School - Decision Risk and Operations and Independent
Downloads 422 (90,723)
Citation 13

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service competition, structural estimation, operations marketing interface, choice models, queueing

4.

Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 36 Posted: 23 Sep 2015 Last Revised: 11 Apr 2017
Dennis Zhang, Gad Allon and Jan A. Van Mieghem
Washington University in St. Louis - John M. Olin Business School, University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 407 (94,644)
Citation 3

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Service Operations, Massive Open Online Courses (MOOCs), Social Interaction, Education, Field Experiments

5.

Information Inundation on Platforms and Implications

Number of pages: 45 Posted: 03 Jun 2019 Last Revised: 09 Apr 2020
Gad Allon, Kimon Drakopoulos and Vahideh Manshadi
University of Pennsylvania - The Wharton School, University of Southern California and Yale School of Management
Downloads 403 (95,681)
Citation 3

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information platforms, Bayesian learning, opinion dynamics, polarization

6.

The Impact of Size and Occupancy of Hospital on the Extent of Ambulance Diversion: Theory and Evidence

Operations Research, 61 (3), 544-562
Number of pages: 50 Posted: 03 Dec 2009 Last Revised: 27 Mar 2019
Gad Allon, Sarang Deo and Wuqin Lin
University of Pennsylvania - The Wharton School, Indian School of Business (ISB), Hyderabad - Operations Management and Northwestern University - Kellogg School of Management
Downloads 367 (106,441)
Citation 12

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emergency department, ambulance diversion, empirical research, sample selection model, heavy traffic approximation

7.

When to Be Agile: Ratings and Version Updates in Mobile Apps

Number of pages: 43 Posted: 06 Nov 2019 Last Revised: 06 Apr 2021
Gad Allon, Georgios Askalidis, Randall Berry, Nicole Immorlica, Ken Moon and Amandeep Singh
University of Pennsylvania - The Wharton School, affiliation not provided to SSRN, Northwestern University, Microsoft Research, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School
Downloads 358 (109,468)
Citation 2

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Agile product development, Empirical operations management, Mobile apps, Online marketplace, Product quality and reviews, Product versioning, Sequential innovation, Structural estimation

8.

Outsourcing Service Processes to a Common Service Provider Under Price and Time Competition

Number of pages: 55 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 313 (126,773)
Citation 14

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outsourcing, service, processes, common, providers

9.

Competition in Service Industries

Operations Research, Forthcoming
Number of pages: 42 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 307 (129,436)

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Competition, Service, Industries

10.

Understanding Customers Retrial in Call Centers: Preferences for Service Quality and Service Speed

Number of pages: 40 Posted: 21 Sep 2016 Last Revised: 18 Dec 2020
Kejia Hu, Gad Allon and Achal Bassamboo
Vanderbilt University - Operations Management, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 278 (143,672)
Citation 6

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retrials; first-contact resolution; customer services; service speed and quality; call centers; empirical operations management; structural model

11.

The Reference Effect of Delay Announcements: A Field Experiment

Management Science
Number of pages: 56 Posted: 05 Apr 2017 Last Revised: 30 Sep 2020
Qiuping Yu, Gad Allon and Achal Bassamboo
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 240 (166,253)
Citation 13

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Loss Aversion in Time, Delay Announcements, Field Experiment, Structural Estimation

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baggage fees, airlines, operations management, revenue management

13.

Bounded Rationality in Service Systems

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 23 Posted: 08 Oct 2010 Last Revised: 25 Dec 2012
Tingliang Huang, Gad Allon and Achal Bassamboo
Carroll School of Management, Boston College, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 222 (179,122)
Citation 12

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Behavioral operations, bounded rationality, customer behavior, queueing systems, service operations, social welfare

14.

Information Sharing in Supply Chains: An Empirical and Theoretical Valuation

Management Science 61(11):2803-2824, 2015
Number of pages: 37 Posted: 06 Oct 2013 Last Revised: 27 Mar 2017
Ruomeng Cui, Gad Allon, Achal Bassamboo and Jan A. Van Mieghem
Goizueta Business School, Emory University, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Kellogg School of Management
Downloads 221 (179,880)
Citation 5

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supply chain, information sharing, information distortion, decision deviation, time series, forecast accuracy, empirical forecasting, ARIMA process

15.

Competition in Service Industries with Segmented Markets

Downloads 221 (179,880)
Citation 41

Competition in Service Industries with Segmented Markets

Number of pages: 34 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 159 (241,313)

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Competition, Service, Industries, Segmented, Markets

Competition in Service Industries with Segmented Markets

Management Science, Vol. 55, No. 4, pp. 619-634, 2009, Columbia Business School Research Paper
Number of pages: 16 Posted: 20 Oct 2011
Awi Federgruen and Gad Allon
Columbia Business School - Decision Risk and Operations and University of Pennsylvania - The Wharton School
Downloads 62 (453,826)
Citation 4

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16.

Service Competition with General Queueing Facilities

Number of pages: 54 Posted: 11 Jun 2006
Gad Allon and Awi Federgruen
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 197 (200,114)
Citation 7

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service, competition, general, queueing, facilities

17.

Price Competition Under Mixed Multinomial Logit Demand Functions

Management Science, 2013 59:8, 1817-1835, Columbia Business School Research Paper No. 14-15
Number of pages: 20 Posted: 08 Mar 2014
Margaret P. Pierson, Gad Allon and Awi Federgruen
Independent, University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 193 (203,849)

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marketing, competitive strategy, pricing

18.

On the Relationship between Price and Capacity Decisions in Inventory Systems with Stochastic Demand

Number of pages: 27 Posted: 11 Jun 2006
Gad Allon and Assaf Zeevi
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 186 (210,719)

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price, capacity, decisions, inventory, systems, stochastic, demand

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worker poaching, passive recruiting, supply chain, capacity management, staffing

20.

Crowdsourcing and Crowdfunding in the Manufacturing and Services Sectors

Forthcoming, Manufacturing & Service Operations Management, Georgetown McDonough School of Business Research Paper No. 3394225
Number of pages: 21 Posted: 11 Jun 2019
Gad Allon and Volodymyr Babich
University of Pennsylvania - The Wharton School and McDonough School of Business, Georgetown University
Downloads 143 (262,714)
Citation 7

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New business models, Platforms, Entrepreneurship, OM-Finance Interface

21.

The Mexico-China Sourcing Game: Teaching Global Dual Sourcing

Transactions on Education 2010 INFORMS, Vol. 10, No. 3, May 2010, pp. 105–112
Number of pages: 8 Posted: 08 Jun 2016
Gad Allon and Jan A. Van Mieghem
University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 118 (303,529)
Citation 1

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dual sourcing; strategic sourcing; experiential learning; inventory management; total landed cost;

22.

Buying from the Babbling Newsvendor: Availability Information and Cheap Talk

Number of pages: 40 Posted: 20 Oct 2008
Gad Allon and Achal Bassamboo
University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 107 (324,958)
Citation 4

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Cheap Talk, Inventory, Information, Availability, Signaling, Newsvendor

23.

'We Will Be Right with You': Managing Customers with Vague Promises

Number of pages: 42 Posted: 20 Oct 2008
Gad Allon, Achal Bassamboo and Itai Gurvich
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University
Downloads 98 (344,395)
Citation 5

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24.

Global Dual Sourcing: Tailored Base-Surge Allocation to Near- and Offshore Production

Management Science, Vol. 56, No. 1, January 2010, pp. 110-124
Number of pages: 15 Posted: 07 Feb 2013 Last Revised: 12 Dec 2013
Gad Allon and Jan A. Van Mieghem
University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 97 (346,656)
Citation 19

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inventory production, stochastic models, applications, probability, stochastic model applications

25.

How Do Delay Announcements Shape Customer Behavior? An Empirical Study

Management Science, Forthcoming, Kelley School of Business Research Paper No. 15-63
Number of pages: 47 Posted: 29 Aug 2015
Qiuping Yu, Gad Allon and Achal Bassamboo
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 90 (363,436)
Citation 10

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delay announcement; patience time; customer abandonment; structural estimation

26.

Managing Customer Expectations and Priorities in Service Systems

Number of pages: 55 Posted: 30 Aug 2015
Qiuping Yu, Gad Allon, Achal Bassamboo and Seyed Iravani
Scheller College of Business, Georgia Institute of Technology, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 83 (381,821)
Citation 5

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delay announcements; heterogenous customers; priority queue; information asymmetry; cheap talk

27.

Nonparametric Estimation of Concave Production Technologies by Entropic Methods

Journal of Applied Econometrics, September 22, 2005
Number of pages: 27 Posted: 20 Jun 2006
Gad Allon, Steve Hackman, Michael Beenstock, Uri Passy and Alexander Shapiro
University of Pennsylvania - The Wharton School, Georgia Institute of Technology, Hebrew University of Jerusalem - Department of Economics, Technion-Israel Institute of Technology and Georgia Institute of Technology - The H. Milton Stewart School of Industrial & Systems Engineering (ISyE)
Downloads 71 (417,098)

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Entropic , Nonparametric, Concave, Production

28.

Skill Management in Large-Scale Service Marketplaces

Number of pages: 47 Posted: 23 Sep 2015 Last Revised: 29 Mar 2017
Gad Allon, Achal Bassamboo and Eren Cil
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and University of Oregon - Department of Decision Sciences
Downloads 55 (473,528)
Citation 2

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Service marketplaces, skill management, flexible resources, price competition, non-cooperative game theory.

29.

Price as a Signal of Product Availability: Is it Cheap?

Number of pages: 19 Posted: 10 Jun 2019
Gad Allon, Achal Bassamboo and Ramandeep S. Randhawa
University of Pennsylvania - The Wharton School, Northwestern University - Kellogg School of Management and University of Southern California
Downloads 38 (549,437)

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Signaling Games, Inventory, Pricing

30.

Large-Scale Service Marketplaces: The Role of the Moderating Firm

Management Science, 58 (10), 2012
Number of pages: 33 Posted: 23 Jul 2015
Gad Allon, Achal Bassamboo and Eren Cil
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and University of Oregon - Department of Decision Sciences
Downloads 32 (581,466)
Citation 9

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Service operations, Fluid models, Asymptotic analysis, Large games, Non-cooperative game theory

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stochastic game, online communities, knowledge sharing, network structure