Seyed Morteza Emadi

University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School

McColl Building

Chapel Hill, NC 27599-3490

United States

SCHOLARLY PAPERS

6

DOWNLOADS

417

SSRN CITATIONS

6

CROSSREF CITATIONS

2

Scholarly Papers (6)

1.

Diamonds in the Rough: Leveraging Click Data to Spotlight Underrated Products

Kenan Institute of Private Enterprise Research Paper No. 21-04
Number of pages: 34 Posted: 28 Apr 2021
Seyed Morteza Emadi, Sajad Modaresi and Vinayak Deshpande
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, University of North Carolina at Chapel Hill - Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 119 (296,583)

Abstract:

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Online Retailing, Consumer Search Model, Structural Estimation, Click Data, Personalization

2.

Intertemporal Pricing with Resellers: An Empirical Study of Product Drops

Number of pages: 54 Posted: 16 Apr 2021
Dayton Steele, Seyed Morteza Emadi and Saravanan Kesavan
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 110 (321,542)

Abstract:

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Retail, Structural Modeling, Dynamic Pricing, Resale Marketplaces, Product Drops

3.

Don't Call Us, We'll Call You: An Empirical Study of Caller Behavior Under a Callback Option

Kenan Institute of Private Enterprise Research Paper No. 19-10
Number of pages: 59 Posted: 01 Apr 2019
Brett Hathaway, Seyed Morteza Emadi and Vinayak Deshpande
Johns Hopkins University - Carey Business School, University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 66 (426,642)
Citation 3

Abstract:

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Consumer Behavior, Queueing, Structural Estimation

4.

Personalized Priority Policies in Call Centers Using Past Customer Interaction Information

Number of pages: 31 Posted: 04 Jun 2020
Brett Hathaway, Seyed Morteza Emadi and Vinayak Deshpande
Johns Hopkins University - Carey Business School, University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 62 (440,423)

Abstract:

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Structural Estimation, Priority Policies, Queues

5.

A Structural Estimation Approach to Agent Attrition

Number of pages: 44 Posted: 14 Jun 2018
Seyed Morteza Emadi and Bradley R. Staats
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 60 (447,452)
Citation 5

Abstract:

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Attrition, Empirical Operations, People Operations, Structural Estimation

6.

Customer Learning in Call Centers From Previous Waiting Experiences

Operations Research
Posted: 29 May 2018
Seyed Morteza Emadi and Jayashankar M. Swaminathan
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area

Abstract:

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Abandonment, Bayesian Learning, Structural Estimation