Xuchuan Yuan

Singapore University of Social Sciences

461 Clementi Road

599491

Singapore

SCHOLARLY PAPERS

4

DOWNLOADS

281

SSRN CITATIONS

0

CROSSREF CITATIONS

2

Scholarly Papers (4)

1.

Co-opetition in Service Clusters with Waiting-Area Entertainment

Manufacturing & Service Operations Management, Vol. 23, No. 1, pp. 106–122, January–February 2021, Johns Hopkins Carey Business School Research Paper No. 17-07
Number of pages: 42 Posted: 11 Oct 2016 Last Revised: 12 Jan 2021
Singapore University of Social Sciences, Johns Hopkins University - Carey Business School, NUS Business School, National University of Singapore and Cornell University - Samuel Curtis Johnson Graduate School of Management
Downloads 249 (150,012)
Citation 4

Abstract:

Loading...

Service co-opetition; waiting-area entertainment; marketing/operations interfaces; service clusters; common spaces

2.

Managing Service Operations with Quality-Conscious Consumers

Number of pages: 31 Posted: 14 Oct 2020
Xuchuan Yuan, Brian Hwarng and Qu Qian
Singapore University of Social Sciences, National University of Singapore and affiliation not provided to SSRN
Downloads 13 (672,304)

Abstract:

Loading...

Quality Strategy, Service Design, Pricing, Capacity, M/M/1 Queue

3.

Tradeoffs in Decision-Making: A Shipping Choice Problem in Bulk Transport

Number of pages: 34 Posted: 15 Oct 2020
Xuchuan Yuan and Brian Hwarng
Singapore University of Social Sciences and National University of Singapore
Downloads 12 (679,772)

Abstract:

Loading...

Decision-Making, Bulk Transport, Capacity Utilization, Bayesian Updating

4.

Managing a Service System under the Influence of Social Interactions

Number of pages: 39 Posted: 13 Oct 2020
Xuchuan Yuan and Brian Hwarng
Singapore University of Social Sciences and National University of Singapore
Downloads 7 (717,986)

Abstract:

Loading...

Service operations, Social interactions, Queueing system, Pricing; Service rate