Mark Klein

Massachusetts Institute of Technology (MIT) - Sloan School of Management

Principal Research Associate

NE20-336

Cambridge, MA 02142

United States

SCHOLARLY PAPERS

27

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7,972

SSRN CITATIONS
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Top 23,423

in Total Papers Citations

4

CROSSREF CITATIONS

38

Scholarly Papers (27)

1.

Can We Exploit Collective Intelligence for Collaborative Deliberation? The Case of the Climate Change Collaboratorium

MIT Sloan Research Paper No. 4675-08
Number of pages: 23 Posted: 03 Jul 2008
Luca Iandoli, Mark Klein and Giuseppe Zollo
affiliation not provided to SSRN, Massachusetts Institute of Technology (MIT) - Sloan School of Management and University of Naples Federico II
Downloads 1,518 (14,781)
Citation 11

Abstract:

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collective intelligence, collaborative deliberation, peer-production technology

2.

Achieving Collective Intelligence via Large-Scale On-Line Argumentation

MIT Sloan Research Paper No. 4647-07, CCI Working Paper No. 2007-001
Number of pages: 7 Posted: 04 Dec 2007 Last Revised: 04 Feb 2008
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 954 (29,562)
Citation 3

Abstract:

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collective intelligence, on-line argumentation

3.

Negotiating Complex Contracts

MIT Sloan Research Paper No. 4196
Number of pages: 14 Posted: 06 Dec 2007
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute
Downloads 864 (33,945)
Citation 6

Abstract:

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non-linear negotiation, interdependent issues

4.

A Handbook-Based Methodology for Redesigning Business Processes

MIT Sloan Research Paper No. 4569-06
Number of pages: 23 Posted: 06 Dec 2007
Mark Klein and Claudio Petti
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Department of Engineering for Innovation - University of Salento
Downloads 738 (42,144)
Citation 1

Abstract:

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handbook, business processes

5.

The MIT Collaboratorium: Enabling Effective Large-Scale Deliberation for Complex Problems

MIT Sloan Research Paper No. 4679-08
Number of pages: 23 Posted: 20 Jan 2008
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 721 (43,497)
Citation 9

Abstract:

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collaboratorium, collective intelligence

6.

Supporting Collaborative Deliberation Using a Large-Scale Argumentation System: The Mit Collaboratorium

MIT Sloan Research Paper No. 4691-08
Number of pages: 10 Posted: 27 Feb 2008
Mark Klein and Luca Iandoli
Massachusetts Institute of Technology (MIT) - Sloan School of Management and affiliation not provided to SSRN
Downloads 699 (45,346)
Citation 32

Abstract:

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MIT Collaboratorium, collaborative deliberation, peer-production

7.

A Coordination-Theoretic Approach to Understanding Process Differences

MIT Sloan Research Paper No. 4637-07, CCI Working Paper No. 2007-005
Number of pages: 7 Posted: 11 Feb 2007
Massachusetts Institute of Technology (MIT) - Sloan School of Management, The Boeing Company and The Boeing Company
Downloads 500 (69,589)
Citation 1

Abstract:

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process differences, coordination theory

8.

Using Iterative Narrowing to Enable Multi-Party Negotiations with Multiple Interdependent Issues

MIT Sloan Research Paper No. 4648-07, CCI Working Paper No. 2007-003
Number of pages: 9 Posted: 04 Dec 2007 Last Revised: 04 Feb 2008
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 332 (112,084)
Citation 4

Abstract:

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Multi-issue Negotiation

A Critical Review of Crowd-Scale Online Deliberation Technologies

Number of pages: 10 Posted: 03 Sep 2015 Last Revised: 03 May 2017
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 169 (216,231)

Abstract:

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deliberation, crowds, collective intelligence

A Critical Review of Crowd-Scale Online Deliberation Technologies

MIT Sloan Research Paper No. 5143-15
Number of pages: 11 Posted: 16 Sep 2015
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 161 (225,383)
Citation 1

Abstract:

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deliberation, crowds, collective intelligence

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Computer Supported Cooperative Work (2012) 21:449-473
Number of pages: 25 Posted: 03 Jun 2013
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 140 (253,302)

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deliberation, argumentation, social media, collective intelligence

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Number of pages: 17 Posted: 11 May 2011
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 123 (279,812)

Abstract:

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crowd computing, large-scale deliberation, metrics

11.

High-Speed Idea Filtering with the Bag of Lemons

Number of pages: 22 Posted: 27 Sep 2014
Mark Klein and Ana Cristina Garcia
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Universidade Federal Fluminense
Downloads 213 (175,649)
Citation 1

Abstract:

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collective intelligence; open innovation; social computing; idea filtering

12.

The Bag of Stars: High-Speed Idea Filtering for Open Innovation

Number of pages: 14 Posted: 30 Jan 2014
Mark Klein and Ana Cristina Garcia
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Universidade Federal Fluminense
Downloads 175 (209,683)

Abstract:

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collective intelligence, open innovation, social computing

13.

An Auction-Based Negotiation Protocol for Agents with Nonlinear Utility Functions

MIT Sloan Research Paper No. 4597-06
Number of pages: 14 Posted: 27 Feb 2006
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 144 (246,882)
Citation 11

Abstract:

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Multi-Issue Negotiation Protocols, Agents with Nonlinear Utility Functions

14.

Towards Crowd-Scale Deliberation

Number of pages: 14 Posted: 16 Jun 2017
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 120 (283,739)
Citation 5

Abstract:

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crowd-scale, deliberation, negotiation, collective intelligence

15.

Making Sense of Large-Group Discussion Using Automatically Generated RST-Based Explanations

Number of pages: 18 Posted: 25 Jan 2015
Ana Cristina Garcia and Mark Klein
Universidade Federal Fluminense and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 98 (325,809)
Citation 3

Abstract:

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large-scale deliberation; argument maps; rhetorical structure theory

16.

Using Deliberation-Centric Social Network Analysis to Measure Balkanization

Number of pages: 8 Posted: 10 Feb 2017
Mark Klein, Anatoliy Gruzd and James Lannigan
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Ryerson University and University of Toronto
Downloads 76 (380,279)
Citation 1

Abstract:

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social network analysis

17.

A Metanegotiation Support System: Supporting Protocol Search between Rival Agents

MIT Sloan Research Paper No. 5030-13
Number of pages: 38 Posted: 19 Sep 2013 Last Revised: 27 Dec 2013
Fabian Lang and Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 61 (427,347)
Citation 1

Abstract:

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Negotiation Protocol, Protocol Choice, Autonomous Agents, Support Systems

18.

Metrics-based Process Redesign with the MIT Process Handbook

Knowledge and Process Management. Vol.14, No.1 pp. 46–57, January 25, 2007
Number of pages: 21 Posted: 09 Sep 2012
Department of Engineering for Innovation - University of Salento, University of Salento - Department of Engineering for Innovation and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 45 (488,959)

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business process reengineering, business process metrics, taxonomy, change management, process metrics, process identification, benchmark, process analysis, process specialization, recombination, Boolean queries, redesign

19.

Handling Resource Oscillations through Selective Misinformation

MIT Sloan Research Paper No. 4705-08
Number of pages: 9 Posted: 04 Jun 2008
Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute
Downloads 44 (493,388)

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resource oscillations, peer-to-peer, Stochastic Request Rejection

20.

A Utility Function Compiler for Complex Negotiations

Number of pages: 9 Posted: 18 Aug 2018
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 21 (620,278)

Abstract:

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negotiation

21.

pBOL: An Idea Filtering Method Based on Negative Multi-Voting and Pareto Aggregation

Number of pages: 30 Posted: 21 May 2018
Ana Cristina Garcia and Mark Klein
Universidade Federal Fluminense and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 19 (634,256)
Citation 1

Abstract:

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open innovation, idea filtering, negative multi-voting

22.

Auctions and bidding: A guide for computer scientists

Number of pages: 67 Posted: 22 Mar 2021
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 17 (648,368)

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23.

The CATALYST Deliberation Analytics Server

MIT Working Paper, November 2015
Number of pages: 20 Posted: 03 May 2017
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 16 (655,531)
Citation 5

Abstract:

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deliberation analytics

24.

Toward High-Precision Service Retrieval

IEEE Internet computing, 2004
Number of pages: 8 Posted: 31 Mar 2016
Mark Klein and Abraham Bernstein
Massachusetts Institute of Technology (MIT) - Sloan School of Management and University of Zurich - Dynamic and Distributed Information Systems Group
Downloads 4 (747,418)

Abstract:

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network query language, process model

25.

From Problems to Protocols: Towards a Negotiation Handbook

Decision Support Systems, June 2013
Posted: 06 Jun 2013 Last Revised: 13 Jun 2013
University of Alcala, Massachusetts Institute of Technology (MIT) - Sloan School of Management, Delft University of Technology and Delft University of Technology - Internative Intelligence Group

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26.

Organizational Change, IT and Business Process Redesign

HANDBOOK OF RESEARCH ON COMPLEX DYNAMIC PROCESS MANAGEMENT: TECHNIQUES FOR ADAPTABILITY IN TURBULENT ENVIRONMENTS, M. Wang, Z. Sun, eds., IGI Global, 2010
Posted: 13 Sep 2012 Last Revised: 12 Jun 2014
Claudio Petti and Mark Klein
Department of Engineering for Innovation - University of Salento and Massachusetts Institute of Technology (MIT) - Sloan School of Management

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27.

A Complex Systems Perspective on Collaborative Design

MIT Sloan Working Paper No. 4368-02
Posted: 12 Jul 2006 Last Revised: 27 Mar 2013
Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute, Massachusetts Institute of Technology (MIT) - Sloan School of Management and New England Complex Systems Institute

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Collaborative Design, Organizational Designs, Complex Systems

Other Papers (1)

Total Downloads: 0
1.

Negotiating Complex Contracts

MIT Sloan Working Paper No. 4196-01
Posted: 12 Jul 2006
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute

Abstract:

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