Mark Klein

Massachusetts Institute of Technology

Principal Research Associate

77 Massachusetts Avenue

MIT E94-1505

Cambridge, MA 02139

United States

http://cci.mit.edu/klein/

  • Massachusetts Institute of Technology

    • Email
    • Tel: 617-253-6796
SCHOLARLY PAPERS

31

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11

CROSSREF CITATIONS

36

Scholarly Papers (31)

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1.

Can We Exploit Collective Intelligence for Collaborative Deliberation? The Case of the Climate Change Collaboratorium

MIT Sloan Research Paper No. 4675-08
Number of pages: 23 Posted: 03 Jul 2008
Luca Iandoli, Luca Iandoli, Mark Klein and Giuseppe Zollo
Dept. of Business and Managerial Engineeringaffiliation not provided to SSRN, Massachusetts Institute of Technology and CSEF - University of Naples Federico II
Downloads 1,564 (19,966)
Citation 11

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collective intelligence, collaborative deliberation, peer-production technology

2.

Achieving Collective Intelligence via Large-Scale On-Line Argumentation

MIT Sloan Research Paper No. 4647-07, CCI Working Paper No. 2007-001
Number of pages: 7 Posted: 04 Dec 2007 Last Revised: 04 Feb 2008
Mark Klein
Massachusetts Institute of Technology
Downloads 978 (39,671)
Citation 3

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collective intelligence, on-line argumentation

3.

Negotiating Complex Contracts

MIT Sloan Research Paper No. 4196
Number of pages: 14 Posted: 06 Dec 2007
Mark Klein, Peyman Faratin, Hiroki Sayama and Yaneer Bar-Yam
Massachusetts Institute of Technology, Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute
Downloads 877 (46,178)
Citation 7

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non-linear negotiation, interdependent issues

4.

A Handbook-Based Methodology for Redesigning Business Processes

MIT Sloan Research Paper No. 4569-06
Number of pages: 23 Posted: 06 Dec 2007
Mark Klein and Claudio Petti
Massachusetts Institute of Technology and Department of Engineering for Innovation - University of Salento
Downloads 769 (55,218)
Citation 2

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handbook, business processes

5.

The MIT Collaboratorium: Enabling Effective Large-Scale Deliberation for Complex Problems

MIT Sloan Research Paper No. 4679-08
Number of pages: 23 Posted: 20 Jan 2008
Mark Klein
Massachusetts Institute of Technology
Downloads 755 (56,601)
Citation 11

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collaboratorium, collective intelligence

6.

Supporting Collaborative Deliberation Using a Large-Scale Argumentation System: The Mit Collaboratorium

MIT Sloan Research Paper No. 4691-08
Number of pages: 10 Posted: 27 Feb 2008
Mark Klein, Luca Iandoli and Luca Iandoli
Massachusetts Institute of Technology and Dept. of Business and Managerial Engineeringaffiliation not provided to SSRN
Downloads 727 (59,573)
Citation 32

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MIT Collaboratorium, collaborative deliberation, peer-production

7.

A Coordination-Theoretic Approach to Understanding Process Differences

MIT Sloan Research Paper No. 4637-07, CCI Working Paper No. 2007-005
Number of pages: 7 Posted: 11 Feb 2007
Mark Klein, Steven Poltrock and Mark J. Handel
Massachusetts Institute of Technology, The Boeing Company and The Boeing Company
Downloads 514 (92,316)
Citation 1

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process differences, coordination theory

8.

A Critical Review of Crowd-Scale Online Deliberation Technologies

Downloads 367 (136,901)
Citation 1

A Critical Review of Crowd-Scale Online Deliberation Technologies

Number of pages: 10 Posted: 03 Sep 2015 Last Revised: 03 May 2017
Mark Klein
Massachusetts Institute of Technology
Downloads 188 (266,671)
Citation 1

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deliberation, crowds, collective intelligence

A Critical Review of Crowd-Scale Online Deliberation Technologies

MIT Sloan Research Paper No. 5143-15
Number of pages: 11 Posted: 16 Sep 2015
Mark Klein
Massachusetts Institute of Technology
Downloads 179 (278,526)
Citation 2

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deliberation, crowds, collective intelligence

9.

Using Iterative Narrowing to Enable Multi-Party Negotiations with Multiple Interdependent Issues

MIT Sloan Research Paper No. 4648-07, CCI Working Paper No. 2007-003
Number of pages: 9 Posted: 04 Dec 2007 Last Revised: 04 Feb 2008
Hiromitsu Hattori, Mark Klein and Takayuki Ito
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 360 (139,847)
Citation 4

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Multi-issue Negotiation

10.

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Downloads 284 (179,868)
Citation 6

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Computer Supported Cooperative Work (2012) 21:449-473
Number of pages: 25 Posted: 03 Jun 2013
Mark Klein
Massachusetts Institute of Technology
Downloads 149 (326,014)

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deliberation, argumentation, social media, collective intelligence

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Number of pages: 17 Posted: 11 May 2011
Mark Klein
Massachusetts Institute of Technology
Downloads 135 (352,920)
Citation 1

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crowd computing, large-scale deliberation, metrics

11.

High-Speed Idea Filtering with the Bag of Lemons

Number of pages: 22 Posted: 27 Sep 2014
Mark Klein and Ana Cristina Garcia
Massachusetts Institute of Technology and UFF - Universidade Federal Fluminense
Downloads 246 (207,619)
Citation 1

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collective intelligence; open innovation; social computing; idea filtering

12.

The Bag of Stars: High-Speed Idea Filtering for Open Innovation

Number of pages: 14 Posted: 30 Jan 2014
Mark Klein and Ana Cristina Garcia
Massachusetts Institute of Technology and UFF - Universidade Federal Fluminense
Downloads 203 (249,054)

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collective intelligence, open innovation, social computing

13.

Towards Crowd-Scale Deliberation

Number of pages: 14 Posted: 16 Jun 2017
Mark Klein
Massachusetts Institute of Technology
Downloads 159 (308,406)
Citation 4

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crowd-scale, deliberation, negotiation, collective intelligence

14.

An Auction-Based Negotiation Protocol for Agents with Nonlinear Utility Functions

MIT Sloan Research Paper No. 4597-06
Number of pages: 14 Posted: 27 Feb 2006
Takayuki Ito, Mark Klein and Hiromitsu Hattori
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 157 (311,679)
Citation 14

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Multi-Issue Negotiation Protocols, Agents with Nonlinear Utility Functions

15.

Making Sense of Large-Group Discussion Using Automatically Generated RST-Based Explanations

Number of pages: 18 Posted: 25 Jan 2015
Ana Cristina Garcia and Mark Klein
UFF - Universidade Federal Fluminense and Massachusetts Institute of Technology
Downloads 118 (389,218)
Citation 3

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large-scale deliberation; argument maps; rhetorical structure theory

16.

Using Deliberation-Centric Social Network Analysis to Measure Balkanization

Number of pages: 8 Posted: 10 Feb 2017
Mark Klein, Anatoliy Gruzd and James Lannigan
Massachusetts Institute of Technology, Ryerson University and University of Toronto
Downloads 105 (423,268)
Citation 1

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social network analysis

17.

A Metanegotiation Support System: Supporting Protocol Search between Rival Agents

MIT Sloan Research Paper No. 5030-13
Number of pages: 38 Posted: 19 Sep 2013 Last Revised: 27 Dec 2013
Fabian Lang and Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Massachusetts Institute of Technology
Downloads 75 (522,792)
Citation 1

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Negotiation Protocol, Protocol Choice, Autonomous Agents, Support Systems

18.

Metrics-based Process Redesign with the MIT Process Handbook

Knowledge and Process Management. Vol.14, No.1 pp. 46–57, January 25, 2007
Number of pages: 21 Posted: 09 Sep 2012
Alessandro Margherita, Gianluca Elia and Mark Klein
Department of Engineering for Innovation - University of Salento, University of Salento - Department of Engineering for Innovation and Massachusetts Institute of Technology
Downloads 63 (574,058)
Citation 2

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business process reengineering, business process metrics, taxonomy, change management, process metrics, process identification, benchmark, process analysis, process specialization, recombination, Boolean queries, redesign

19.

Handling Resource Oscillations through Selective Misinformation

MIT Sloan Research Paper No. 4705-08
Number of pages: 9 Posted: 04 Jun 2008
Mark Klein, Richard Metzler and Yaneer Bar-Yam
Massachusetts Institute of Technology, New England Complex Systems Institute and New England Complex Systems Institute
Downloads 61 (583,166)

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resource oscillations, peer-to-peer, Stochastic Request Rejection

20.

Crowd-Scale Deliberation For Complex Problems: A Progress Report

Number of pages: 22 Posted: 28 Mar 2022
Mark Klein
Massachusetts Institute of Technology
Downloads 41 (693,421)

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collective intelligence; deliberation; ideation; decision-making

21.

Auctions and bidding: A guide for computer scientists

Number of pages: 67 Posted: 22 Mar 2021
Mark Klein
Massachusetts Institute of Technology
Downloads 41 (693,421)

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22.

A Utility Function Compiler for Complex Negotiations

Number of pages: 9 Posted: 18 Aug 2018
Mark Klein
Massachusetts Institute of Technology
Downloads 35 (734,159)

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negotiation

23.

pBOL: An Idea Filtering Method Based on Negative Multi-Voting and Pareto Aggregation

Number of pages: 30 Posted: 21 May 2018
Ana Cristina Garcia and Mark Klein
UFF - Universidade Federal Fluminense and Massachusetts Institute of Technology
Downloads 32 (756,046)
Citation 2

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open innovation, idea filtering, negative multi-voting

24.

The CATALYST Deliberation Analytics Server

MIT Working Paper, November 2015
Number of pages: 20 Posted: 03 May 2017
Mark Klein
Massachusetts Institute of Technology
Downloads 30 (771,441)
Citation 5

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deliberation analytics

25.

The Medium Is the Message: Toxicity Declines in Structured vs Unstructured Online Deliberations

MIT Sloan Research Paper No. 6932-23
Number of pages: 6 Posted: 06 Mar 2023 Last Revised: 16 Jun 2023
Mark Klein
Massachusetts Institute of Technology
Downloads 26 (803,112)

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collective intelligence. Crowd-scale deliberation, toxicity

26.

Eigenrating: A Technique for Increasing the Accuracy of Crowd-based Idea Filtering

MIT Sloan Research Paper No. 6885-22
Number of pages: 19 Posted: 04 Dec 2022 Last Revised: 17 May 2023
Mark Klein
Massachusetts Institute of Technology
Downloads 20 (855,652)

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collective intelligence; open innovation; social computing; idea filtering

27.

Toward High-Precision Service Retrieval

IEEE Internet computing, 2004
Number of pages: 8 Posted: 31 Mar 2016
Mark Klein and Abraham Bernstein
Massachusetts Institute of Technology and University of Zurich - Dynamic and Distributed Information Systems Group
Downloads 17 (883,739)

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network query language, process model

28.

Crowd-Scale Deliberation for Group Decision Making

Klein, M (2020). Crowd-scale deliberation for group decision making. Appears in: Handbook of Group Decision and Negotiation. Editors: D. Marc Kilgour and Colin Eden. Springer.
Number of pages: 14 Posted: 26 Apr 2023
Mark Klein
Massachusetts Institute of Technology
Downloads 15 (903,128)

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crowd-scale deliberation, decision-making, collective intelligence

29.

From Problems to Protocols: Towards a Negotiation Handbook

Decision Support Systems, June 2013
Posted: 06 Jun 2013 Last Revised: 13 Jun 2013
Ivan Maestre, Mark Klein, Catholijn Jonker and Reyhan Aydoğan
University of Alcala, Massachusetts Institute of Technology, Delft University of Technology and Delft University of Technology - Internative Intelligence Group

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30.

Organizational Change, IT and Business Process Redesign

HANDBOOK OF RESEARCH ON COMPLEX DYNAMIC PROCESS MANAGEMENT: TECHNIQUES FOR ADAPTABILITY IN TURBULENT ENVIRONMENTS, M. Wang, Z. Sun, eds., IGI Global, 2010
Posted: 13 Sep 2012 Last Revised: 12 Jun 2014
Claudio Petti and Mark Klein
Department of Engineering for Innovation - University of Salento and Massachusetts Institute of Technology

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31.

A Complex Systems Perspective on Collaborative Design

MIT Sloan Working Paper No. 4368-02
Posted: 12 Jul 2006 Last Revised: 27 Mar 2013
Mark Klein, Hiroki Sayama, Peyman Faratin and Yaneer Bar-Yam
Massachusetts Institute of Technology, New England Complex Systems Institute, Massachusetts Institute of Technology (MIT) - Sloan School of Management and New England Complex Systems Institute

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Collaborative Design, Organizational Designs, Complex Systems

Other Papers (1)

Total Downloads: 0
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1.

Negotiating Complex Contracts

MIT Sloan Working Paper No. 4196-01
Posted: 12 Jul 2006
Mark Klein, Peyman Faratin, Hiroki Sayama and Yaneer Bar-Yam
Massachusetts Institute of Technology, Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute

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