Mark Klein

Massachusetts Institute of Technology (MIT) - Sloan School of Management

Principal Research Associate

NE20-336

Cambridge, MA 02142

United States

SCHOLARLY PAPERS

24

DOWNLOADS
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CITATIONS
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Top 19,382

in Total Papers Citations

16

Scholarly Papers (24)

1.

Can We Exploit Collective Intelligence for Collaborative Deliberation? The Case of the Climate Change Collaboratorium

MIT Sloan Research Paper No. 4675-08
Number of pages: 23 Posted: 03 Jul 2008
Luca Iandoli, Mark Klein and Giuseppe Zollo
affiliation not provided to SSRN, Massachusetts Institute of Technology (MIT) - Sloan School of Management and University of Naples Federico II
Downloads 1,306 (10,413)

Abstract:

collective intelligence, collaborative deliberation, peer-production technology

2.

Achieving Collective Intelligence via Large-Scale On-Line Argumentation

MIT Sloan Research Paper No. 4647-07, CCI Working Paper No. 2007-001
Number of pages: 7 Posted: 04 Dec 2007 Last Revised: 04 Feb 2008
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 819 (20,813)
Citation 1

Abstract:

collective intelligence, on-line argumentation

3.

Negotiating Complex Contracts

MIT Sloan Research Paper No. 4196
Number of pages: 14 Posted: 06 Dec 2007
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute
Downloads 803 (24,089)
Citation 7

Abstract:

non-linear negotiation, interdependent issues

4.

A Handbook-Based Methodology for Redesigning Business Processes

MIT Sloan Research Paper No. 4569-06
Number of pages: 23 Posted: 06 Dec 2007
Mark Klein and Claudio Petti
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Department of Engineering for Innovation - University of Salento
Downloads 674 (28,352)
Citation 1

Abstract:

handbook, business processes

5.

Supporting Collaborative Deliberation Using a Large-Scale Argumentation System: The Mit Collaboratorium

MIT Sloan Research Paper No. 4691-08
Number of pages: 10 Posted: 27 Feb 2008
Mark Klein and Luca Iandoli
Massachusetts Institute of Technology (MIT) - Sloan School of Management and affiliation not provided to SSRN
Downloads 633 (30,784)
Citation 1

Abstract:

MIT Collaboratorium, collaborative deliberation, peer-production

6.

The MIT Collaboratorium: Enabling Effective Large-Scale Deliberation for Complex Problems

MIT Sloan Research Paper No. 4679-08
Number of pages: 23 Posted: 20 Jan 2008
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 618 (30,350)
Citation 2

Abstract:

collaboratorium, collective intelligence

7.

A Coordination-Theoretic Approach to Understanding Process Differences

MIT Sloan Research Paper No. 4637-07, CCI Working Paper No. 2007-005
Number of pages: 7 Posted: 11 Feb 2007
Massachusetts Institute of Technology (MIT) - Sloan School of Management, The Boeing Company and The Boeing Company
Downloads 463 (47,441)

Abstract:

process differences, coordination theory

8.

Using Iterative Narrowing to Enable Multi-Party Negotiations with Multiple Interdependent Issues

MIT Sloan Research Paper No. 4648-07, CCI Working Paper No. 2007-003
Number of pages: 9 Posted: 04 Dec 2007 Last Revised: 04 Feb 2008
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 294 (80,078)

Abstract:

Multi-issue Negotiation

A Critical Review of Crowd-Scale Online Deliberation Technologies

Number of pages: 10 Posted: 03 Sep 2015 Last Revised: 03 May 2017
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 146 (168,856)

Abstract:

deliberation, crowds, collective intelligence

A Critical Review of Crowd-Scale Online Deliberation Technologies

MIT Sloan Research Paper No. 5143-15
Number of pages: 11 Posted: 16 Sep 2015
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 114 (205,503)

Abstract:

deliberation, crowds, collective intelligence

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Computer Supported Cooperative Work (2012) 21:449-473
Number of pages: 25 Posted: 03 Jun 2013
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 104 (219,745)

Abstract:

deliberation, argumentation, social media, collective intelligence

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Number of pages: 17 Posted: 11 May 2011
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 101 (224,446)

Abstract:

crowd computing, large-scale deliberation, metrics

11.

An Auction-Based Negotiation Protocol for Agents with Nonlinear Utility Functions

MIT Sloan Research Paper No. 4597-06
Number of pages: 14 Posted: 27 Feb 2006
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 139 (173,388)
Citation 1

Abstract:

Multi-Issue Negotiation Protocols, Agents with Nonlinear Utility Functions

12.

The Bag of Stars: High-Speed Idea Filtering for Open Innovation

Number of pages: 14 Posted: 30 Jan 2014
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Universidade Federal Fluminense
Downloads 137 (177,433)

Abstract:

collective intelligence, open innovation, social computing

13.

High-Speed Idea Filtering with the Bag of Lemons

Number of pages: 22 Posted: 27 Sep 2014
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Universidade Federal Fluminense
Downloads 102 (159,286)

Abstract:

collective intelligence; open innovation; social computing; idea filtering

14.

Handling Resource Oscillations through Selective Misinformation

MIT Sloan Research Paper No. 4705-08
Number of pages: 9 Posted: 04 Jun 2008
Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute
Downloads 38 (359,258)

Abstract:

resource oscillations, peer-to-peer, Stochastic Request Rejection

15.

Making Sense of Large-Group Discussion Using Automatically Generated RST-Based Explanations

Number of pages: 18 Posted: 25 Jan 2015
Universidade Federal Fluminense and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 36 (259,226)

Abstract:

large-scale deliberation; argument maps; rhetorical structure theory

16.

Metrics-based Process Redesign with the MIT Process Handbook

Knowledge and Process Management. Vol.14, No.1 pp. 46–57, January 25, 2007,
Number of pages: 21 Posted: 09 Sep 2012
Department of Engineering for Innovation - University of Salento, University of Salento - Department of Engineering for Innovation and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 32 (376,953)
Citation 1

Abstract:

business process reengineering, business process metrics, taxonomy, change management, process metrics, process identification, benchmark, process analysis, process specialization, recombination, Boolean queries, redesign

17.

A Metanegotiation Support System: Supporting Protocol Search between Rival Agents

MIT Sloan Research Paper No. 5030-13
Number of pages: 38 Posted: 19 Sep 2013 Last Revised: 27 Dec 2013
Fabian Lang and Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 30 (359,258)

Abstract:

Negotiation Protocol, Protocol Choice, Autonomous Agents, Support Systems

18.

Towards Crowd-Scale Deliberation

Number of pages: 14 Posted: 16 Jun 2017
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 0 (343,103)

Abstract:

crowd-scale, deliberation, negotiation, collective intelligence

19.

The CATALYST Deliberation Analytics Server

MIT Working Paper, November 2015
Number of pages: 20 Posted: 03 May 2017
Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 0 (534,385)

Abstract:

deliberation analytics

20.

Using Deliberation-Centric Social Network Analysis to Measure Balkanization

Number of pages: 8 Posted: 10 Feb 2017
Mark Klein, Anatoliy Gruzd and James Lannigan
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Ryerson University and University of Toronto
Downloads 0 (392,309)

Abstract:

social network analysis

21.

Toward High-Precision Service Retrieval

IEEE Internet computing, 2004
Number of pages: 8 Posted: 31 Mar 2016
Mark Klein and Abraham Bernstein
Massachusetts Institute of Technology (MIT) - Sloan School of Management and University of Zurich
Downloads 0 (529,367)
Citation 2

Abstract:

network query language, process model

22.

From Problems to Protocols: Towards a Negotiation Handbook

Decision Support Systems, June 2013
Posted: 06 Jun 2013 Last Revised: 13 Jun 2013
University of Alcala, Massachusetts Institute of Technology (MIT) - Sloan School of Management, Delft University of Technology and Delft University of Technology - Internative Intelligence Group

Abstract:

23.

Organizational Change, IT and Business Process Redesign

HANDBOOK OF RESEARCH ON COMPLEX DYNAMIC PROCESS MANAGEMENT: TECHNIQUES FOR ADAPTABILITY IN TURBULENT ENVIRONMENTS, M. Wang, Z. Sun, eds., IGI Global, 2010
Posted: 13 Sep 2012 Last Revised: 12 Jun 2014
Claudio Petti and Mark Klein
Department of Engineering for Innovation - University of Salento and Massachusetts Institute of Technology (MIT) - Sloan School of Management

Abstract:

24.

A Complex Systems Perspective on Collaborative Design

MIT Sloan Working Paper No. 4368-02
Posted: 12 Jul 2006 Last Revised: 27 Mar 2013
Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute, Massachusetts Institute of Technology (MIT) - Sloan School of Management and New England Complex Systems Institute

Abstract:

Collaborative Design, Organizational Designs, Complex Systems

Other Papers (1)

Total Downloads: 0    Citations: 0
1.

Negotiating Complex Contracts

MIT Sloan Working Paper No. 4196-01
Posted: 12 Jul 2006
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute

Abstract: