Mark Klein

Massachusetts Institute of Technology

Principal Research Associate

77 Massachusetts Avenue

MIT E94-1505

Cambridge, MA 02139

United States

http://cci.mit.edu/klein/

  • Massachusetts Institute of Technology

    • Email
    • Tel: 617-253-6796
SCHOLARLY PAPERS

31

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101

Scholarly Papers (31)

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1.

Can We Exploit Collective Intelligence for Collaborative Deliberation? The Case of the Climate Change Collaboratorium

MIT Sloan Research Paper No. 4675-08
Number of pages: 23 Posted: 03 Jul 2008
Luca Iandoli, Luca Iandoli, Mark Klein and Giuseppe Zollo
Dept. of Business and Managerial Engineeringaffiliation not provided to SSRN, Massachusetts Institute of Technology and CSEF - University of Naples Federico II
Downloads 1,598 (23,745)
Citation 11

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collective intelligence, collaborative deliberation, peer-production technology

2.

Achieving Collective Intelligence via Large-Scale On-Line Argumentation

MIT Sloan Research Paper No. 4647-07, CCI Working Paper No. 2007-001
Number of pages: 7 Posted: 04 Dec 2007 Last Revised: 04 Feb 2008
Mark Klein
Massachusetts Institute of Technology
Downloads 996 (47,338)
Citation 3

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collective intelligence, on-line argumentation

3.

Negotiating Complex Contracts

MIT Sloan Research Paper No. 4196
Number of pages: 14 Posted: 06 Dec 2007
Mark Klein, Peyman Faratin, Hiroki Sayama and Yaneer Bar-Yam
Massachusetts Institute of Technology, Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute
Downloads 889 (55,400)
Citation 8

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non-linear negotiation, interdependent issues

4.

A Handbook-Based Methodology for Redesigning Business Processes

MIT Sloan Research Paper No. 4569-06
Number of pages: 23 Posted: 06 Dec 2007
Mark Klein and Claudio Petti
Massachusetts Institute of Technology and Department of Engineering for Innovation - University of Salento
Downloads 785 (65,535)
Citation 2

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handbook, business processes

5.

The MIT Collaboratorium: Enabling Effective Large-Scale Deliberation for Complex Problems

MIT Sloan Research Paper No. 4679-08
Number of pages: 23 Posted: 20 Jan 2008
Mark Klein
Massachusetts Institute of Technology
Downloads 770 (67,192)
Citation 12

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collaboratorium, collective intelligence

6.

Supporting Collaborative Deliberation Using a Large-Scale Argumentation System: The Mit Collaboratorium

MIT Sloan Research Paper No. 4691-08
Number of pages: 10 Posted: 27 Feb 2008
Mark Klein, Luca Iandoli and Luca Iandoli
Massachusetts Institute of Technology and Dept. of Business and Managerial Engineeringaffiliation not provided to SSRN
Downloads 748 (69,832)
Citation 32

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MIT Collaboratorium, collaborative deliberation, peer-production

7.

A Coordination-Theoretic Approach to Understanding Process Differences

MIT Sloan Research Paper No. 4637-07, CCI Working Paper No. 2007-005
Number of pages: 7 Posted: 11 Feb 2007
Mark Klein, Steven Poltrock and Mark J. Handel
Massachusetts Institute of Technology, The Boeing Company and The Boeing Company
Downloads 533 (107,513)
Citation 1

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process differences, coordination theory

8.

Using Iterative Narrowing to Enable Multi-Party Negotiations with Multiple Interdependent Issues

MIT Sloan Research Paper No. 4648-07, CCI Working Paper No. 2007-003
Number of pages: 9 Posted: 04 Dec 2007 Last Revised: 04 Feb 2008
Hiromitsu Hattori, Mark Klein and Takayuki Ito
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 420 (142,906)
Citation 4

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Multi-issue Negotiation

9.

A Critical Review of Crowd-Scale Online Deliberation Technologies

Downloads 406 (148,663)
Citation 4

A Critical Review of Crowd-Scale Online Deliberation Technologies

Number of pages: 10 Posted: 03 Sep 2015 Last Revised: 03 May 2017
Mark Klein
Massachusetts Institute of Technology
Downloads 204 (301,512)

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deliberation, crowds, collective intelligence

A Critical Review of Crowd-Scale Online Deliberation Technologies

MIT Sloan Research Paper No. 5143-15
Number of pages: 11 Posted: 16 Sep 2015
Mark Klein
Massachusetts Institute of Technology
Downloads 202 (304,463)
Citation 4

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deliberation, crowds, collective intelligence

10.

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Downloads 303 (204,606)
Citation 2

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Computer Supported Cooperative Work (2012) 21:449-473
Number of pages: 25 Posted: 03 Jun 2013
Mark Klein
Massachusetts Institute of Technology
Downloads 153 (390,431)

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deliberation, argumentation, social media, collective intelligence

Enabling Large-Scale Deliberation Using Attention-Mediation Metrics

Number of pages: 17 Posted: 11 May 2011
Mark Klein
Massachusetts Institute of Technology
Downloads 150 (397,143)
Citation 2

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crowd computing, large-scale deliberation, metrics

11.

High-Speed Idea Filtering with the Bag of Lemons

Number of pages: 22 Posted: 27 Sep 2014
Mark Klein and Ana Cristina Garcia
Massachusetts Institute of Technology and UFF - Universidade Federal Fluminense
Downloads 278 (223,816)
Citation 1

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collective intelligence; open innovation; social computing; idea filtering

12.

The Bag of Stars: High-Speed Idea Filtering for Open Innovation

Number of pages: 14 Posted: 30 Jan 2014
Mark Klein and Ana Cristina Garcia
Massachusetts Institute of Technology and UFF - Universidade Federal Fluminense
Downloads 214 (289,370)

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collective intelligence, open innovation, social computing

13.

An Auction-Based Negotiation Protocol for Agents with Nonlinear Utility Functions

MIT Sloan Research Paper No. 4597-06
Number of pages: 14 Posted: 27 Feb 2006
Takayuki Ito, Mark Klein and Hiromitsu Hattori
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 173 (351,406)

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Multi-Issue Negotiation Protocols, Agents with Nonlinear Utility Functions

14.

Towards Crowd-Scale Deliberation

Number of pages: 14 Posted: 16 Jun 2017
Mark Klein
Massachusetts Institute of Technology
Downloads 170 (356,783)
Citation 5

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crowd-scale, deliberation, negotiation, collective intelligence

15.

Making Sense of Large-Group Discussion Using Automatically Generated RST-Based Explanations

Number of pages: 18 Posted: 25 Jan 2015
Ana Cristina Garcia and Mark Klein
UFF - Universidade Federal Fluminense and Massachusetts Institute of Technology
Downloads 131 (441,672)
Citation 3

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large-scale deliberation; argument maps; rhetorical structure theory

16.

Using Deliberation-Centric Social Network Analysis to Measure Balkanization

Number of pages: 8 Posted: 10 Feb 2017
Mark Klein, Anatoliy Gruzd and James Lannigan
Massachusetts Institute of Technology, Ryerson University and University of Toronto
Downloads 116 (484,976)
Citation 1

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social network analysis

17.

A Metanegotiation Support System: Supporting Protocol Search between Rival Agents

MIT Sloan Research Paper No. 5030-13
Number of pages: 38 Posted: 19 Sep 2013 Last Revised: 27 Dec 2013
Fabian Lang and Mark Klein
Massachusetts Institute of Technology (MIT) - Sloan School of Management and Massachusetts Institute of Technology
Downloads 98 (547,388)
Citation 1

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Negotiation Protocol, Protocol Choice, Autonomous Agents, Support Systems

18.

Metrics-based Process Redesign with the MIT Process Handbook

Knowledge and Process Management. Vol.14, No.1 pp. 46–57, January 25, 2007
Number of pages: 21 Posted: 09 Sep 2012
Alessandro Margherita, Gianluca Elia and Mark Klein
Department of Engineering for Innovation - University of Salento, University of Salento - Department of Engineering for Innovation and Massachusetts Institute of Technology
Downloads 77 (632,709)
Citation 2

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business process reengineering, business process metrics, taxonomy, change management, process metrics, process identification, benchmark, process analysis, process specialization, recombination, Boolean queries, redesign

19.

Crowd-Scale Deliberation For Complex Problems: A Progress Report

Number of pages: 22 Posted: 28 Mar 2022
Mark Klein
Massachusetts Institute of Technology
Downloads 67 (680,608)

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collective intelligence; deliberation; ideation; decision-making

20.

Auctions and bidding: A guide for computer scientists

Number of pages: 67 Posted: 22 Mar 2021
Mark Klein
Massachusetts Institute of Technology
Downloads 64 (696,343)

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21.

Handling Resource Oscillations through Selective Misinformation

MIT Sloan Research Paper No. 4705-08
Number of pages: 9 Posted: 04 Jun 2008
Mark Klein, Richard Metzler and Yaneer Bar-Yam
Massachusetts Institute of Technology, New England Complex Systems Institute and New England Complex Systems Institute
Downloads 64 (696,343)

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resource oscillations, peer-to-peer, Stochastic Request Rejection

22.

The Medium Is the Message: Toxicity Declines in Structured vs Unstructured Online Deliberations

MIT Sloan Research Paper No. 6932-23
Number of pages: 6 Posted: 06 Mar 2023 Last Revised: 16 Jun 2023
Mark Klein
Massachusetts Institute of Technology
Downloads 50 (780,163)

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collective intelligence. Crowd-scale deliberation, toxicity

23.

Eigenrating: A Technique for Increasing the Accuracy of Crowd-based Idea Filtering

MIT Sloan Research Paper No. 6885-22
Number of pages: 19 Posted: 04 Dec 2022 Last Revised: 17 May 2023
Mark Klein
Massachusetts Institute of Technology
Downloads 45 (815,504)

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collective intelligence; open innovation; social computing; idea filtering

24.

pBOL: An Idea Filtering Method Based on Negative Multi-Voting and Pareto Aggregation

Number of pages: 30 Posted: 21 May 2018
Ana Cristina Garcia and Mark Klein
UFF - Universidade Federal Fluminense and Massachusetts Institute of Technology
Downloads 45 (815,504)
Citation 2

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open innovation, idea filtering, negative multi-voting

25.

A Utility Function Compiler for Complex Negotiations

Number of pages: 9 Posted: 18 Aug 2018
Mark Klein
Massachusetts Institute of Technology
Downloads 44 (822,814)

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negotiation

26.

The CATALYST Deliberation Analytics Server

MIT Working Paper, November 2015
Number of pages: 20 Posted: 03 May 2017
Mark Klein
Massachusetts Institute of Technology
Downloads 42 (837,859)
Citation 7

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deliberation analytics

27.

Crowd-Scale Deliberation for Group Decision Making

Klein, M (2020). Crowd-scale deliberation for group decision making. Appears in: Handbook of Group Decision and Negotiation. Editors: D. Marc Kilgour and Colin Eden. Springer.
Number of pages: 14 Posted: 26 Apr 2023
Mark Klein
Massachusetts Institute of Technology
Downloads 35 (896,296)

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crowd-scale deliberation, decision-making, collective intelligence

28.

Toward High-Precision Service Retrieval

IEEE Internet computing, 2004
Number of pages: 8 Posted: 31 Mar 2016
Mark Klein and Abraham Bernstein
Massachusetts Institute of Technology and University of Zurich - Dynamic and Distributed Information Systems Group
Downloads 23 (1,015,519)

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network query language, process model

29.

From Problems to Protocols: Towards a Negotiation Handbook

Decision Support Systems, June 2013
Posted: 06 Jun 2013 Last Revised: 13 Jun 2013
Ivan Maestre, Mark Klein, Catholijn Jonker and Reyhan Aydoğan
University of Alcala, Massachusetts Institute of Technology, Delft University of Technology and Delft University of Technology - Internative Intelligence Group

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30.

Organizational Change, IT and Business Process Redesign

HANDBOOK OF RESEARCH ON COMPLEX DYNAMIC PROCESS MANAGEMENT: TECHNIQUES FOR ADAPTABILITY IN TURBULENT ENVIRONMENTS, M. Wang, Z. Sun, eds., IGI Global, 2010
Posted: 13 Sep 2012 Last Revised: 12 Jun 2014
Claudio Petti and Mark Klein
Department of Engineering for Innovation - University of Salento and Massachusetts Institute of Technology

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31.

A Complex Systems Perspective on Collaborative Design

MIT Sloan Working Paper No. 4368-02
Posted: 12 Jul 2006 Last Revised: 27 Mar 2013
Mark Klein, Hiroki Sayama, Peyman Faratin and Yaneer Bar-Yam
Massachusetts Institute of Technology, New England Complex Systems Institute, Massachusetts Institute of Technology (MIT) - Sloan School of Management and New England Complex Systems Institute

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Collaborative Design, Organizational Designs, Complex Systems

Other Papers (1)

Total Downloads: 0
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1.

Negotiating Complex Contracts

MIT Sloan Working Paper No. 4196-01
Posted: 12 Jul 2006
Mark Klein, Peyman Faratin, Hiroki Sayama and Yaneer Bar-Yam
Massachusetts Institute of Technology, Massachusetts Institute of Technology (MIT) - Sloan School of Management, New England Complex Systems Institute and New England Complex Systems Institute

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