Lesley Meng

The Wharton School of the University of Pennsylvania - Operations, Information, & Decisions Department

PhD Candidate

Philadelphia, PA 19104

United States

SCHOLARLY PAPERS

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141

CITATIONS

1

Scholarly Papers (1)

1.

The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department

Number of pages: 37 Posted: 19 Mar 2018 Last Revised: 21 Oct 2018
Lesley Meng, Robert Batt and Christian Terwiesch
The Wharton School of the University of Pennsylvania - Operations, Information, & Decisions Department, University of Wisconsin - Madison - School of Business and University of Pennsylvania - Operations & Information Management Department
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Citation 1

Abstract:

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Healthcare Operations Management, Empirical Service Operations Management, Behavioral Operations, Facility Layout