Jaehwuen Jung

Temple University - Fox School of Business and Management

Philadelphia, PA 19122

United States

  • Temple University - Fox School of Business and Management

SCHOLARLY PAPERS

7

DOWNLOADS

374

SSRN CITATIONS

0

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Scholarly Papers (7)

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1.

Commercializing Social Media? How Showrooms on Social Media Fan Pages Influence Customer Behavior

MIS Quarterly, Forthcoming
Number of pages: 58 Posted: 15 Aug 2019 Last Revised: 03 Jul 2023
Jaehwuen Jung, Shuting Ada Wang and Sunil Wattal
Temple University - Fox School of Business and Management, Baruch College, City University of New York and Temple University - Department of Management Information Systems
Downloads 205 (246,390)

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Social media; fan page; showroom; privacy; purchase; engagement; unfollow

2.

Social Learning in Prosumption: Evidence from a Randomized Field Experiment

Number of pages: 36 Posted: 03 Mar 2021
Jaehwuen Jung, Tianshu Sun, Ravi Bapna and Joseph Golden
Temple University - Fox School of Business and Management, Cheung Kong Graduate School of Business, University of Minnesota - Minneapolis and Collage.com
Downloads 156 (312,823)

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prosumption, prosumer, social learning, self-efficacy, randomized control trials, machine learning with causal inference

3.

Two-sided Impacts of Identity Disclosure in e-Customer Service Platform: Evidence from a Field Experiment

Number of pages: 30 Posted: 12 Sep 2023
Sunghun Chung, Jaehwuen Jung, Jooyoung Park, Chul Ho Lee and Yasin Ceran
George Washington University - School of Business, Temple University - Fox School of Business and Management, Peking University - HSBC School of Business, College of Business, Korea Advanced Institute of Science and Technology (KAIST) and San Jose State University - Lucas College of Business
Downloads 13 (920,362)

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identity disclosure, two-sidedness, platform design, service performance, complaint resolution

4.

The Secret to Finding a Match: A Field Experiment on Choice Capacity Design in an Online Dating Platform

Information Systems Research 33, no. 4 (2022): 1248-1263.
Posted: 07 Jul 2021 Last Revised: 28 Jun 2023
Jaehwuen Jung, Hyungsoo Lim, Dongwon Lee and Chul Kim
Temple University - Fox School of Business and Management, HKUST Business School, HKUST Business School and City University of New York (CUNY) - Allen G. Aaronson Department of Marketing & International Business

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online matching platform design, choice capacity, online dating, field experiment

5.

Impact of Incentive Mechanism in Online Referral Programs: Evidence from Randomized Field Experiments

Journal of Management Information Systems 38, no. 1 (2021): 59-81.
Posted: 29 Jan 2021 Last Revised: 12 Jan 2022
Jaehwuen Jung, Ravi Bapna, Alok Gupta and Soumya Sen
Temple University - Fox School of Business and Management, University of Minnesota - Minneapolis, University of Minnesota - Twin Cities - Carlson School of Management and University of Minnesota

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social contagion, viral marketing, referral incentive design, WOM

6.

Words Matter! Towards Pro-Social Call-to-Action for Online Referral: Evidence from Two Field Experiments

Information Systems Research, 31(1):16-36, Fox School of Business Research Paper No. 18-032, USC Marshall School of Business Research Paper Sponsored by iORB, No. Forthcoming
Posted: 24 May 2018 Last Revised: 09 Aug 2022
Jaehwuen Jung, Ravi Bapna, Joseph Golden and Tianshu Sun
Temple University - Fox School of Business and Management, University of Minnesota - Minneapolis, Collage.com and Cheung Kong Graduate School of Business

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online referrals, intrinsically pro-social framing, randomized field experiment, call-to-action

7.

Love Unshackled: Identifying the Effect of Mobile App Adoption in Online Dating

MIS Quarterly, Volume 43, pp. 47-72, March 2019
Posted: 31 Mar 2018 Last Revised: 01 Jun 2022
Jaehwuen Jung, Ravi Bapna, Jui Ramaprasad and Akhmed Umyarov
Temple University - Fox School of Business and Management, University of Minnesota - Minneapolis, University of Maryland and University of Minnesota - Minneapolis

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mobile applications, online dating, social engagement, adoption, ubiquity, impulsiveness, disinhibition