Ishita Chakraborty

SCHOLARLY PAPERS

4

DOWNLOADS

225

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (4)

1.

AI Applications to Customer Feedback Research: A Review

Number of pages: 27 Posted: 07 Jun 2022
Peter S. Lee, Ishita Chakraborty and Shrabastee Banerjee
Yale School of Management, UW Madison and Tilburg University - Department of Marketing
Downloads 105 (356,740)

Abstract:

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customer feedback, online reviews, AI in Marketing

2.

AI and AI-Human Based Salesforce Hiring Using Interview Videos

Number of pages: 44 Posted: 27 Jun 2022
Ishita Chakraborty, Khai Chiong, Howard Dover and K. Sudhir
UW Madison, University of Texas at Dallas - Department of Marketing, University of Texas at Dallas and Yale School of Management
Downloads 102 (366,013)

Abstract:

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Human-AI, Video Analytics, B2B, Salesforce, Machine Learning

3.

When Do Consumers Talk?

Number of pages: 47 Posted: 19 Jul 2022
Ishita Chakraborty, Joyee Deb and Aniko Oery
UW Madison, Yale School of Management and Yale University - Cowles Foundation
Downloads 18 (740,128)

Abstract:

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brand image, costly communication, recommendation engines, review platforms, word of mouth

4.

Attribute Sentiment Scoring with Online Text Reviews: Accounting for Language Structure and Missing Attributes

Cowles Foundation Discussion Paper No. 2176, March 2019
Posted: 29 May 2019 Last Revised: 27 Sep 2021
Ishita Chakraborty, Minkyung Kim and K. Sudhir
UW Madison, UNC Chapel Hill Kenan-Flagler Business School and Yale School of Management

Abstract:

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Text mining, Natural language processing (NLP), Convolutional neural networks (CNN), Long-short term memory (LSTM) Networks, Deep learning, Lexicons, Endogeneity, Self-selection, Online reviews, Online ratings, Customer satisfaction