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Ajay Gupta
Dr. B R Ambedkar National Institute of Technology
Jalandhar, Punjab
India
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Dr. B R Ambedkar National Institute of Technology
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SCHOLARLY PAPERS
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Scholarly Papers (4)
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1.
Developing a Scale to Measure Employee Service Quality in Indian Small and Medium Manufacturing Enterprises
The IUP Journal of Organizational Behavior, Vol. XVII, No. 3, July 2018, pp. 45-73
Posted: 14 Jan 2019
Surjit Kumar Gandhi
,
Anish Sachdeva
and Ajay Gupta
Dr. B R Ambedkar National Institute of Technology, National Institute of Technology (NIT), Jalandhar and Dr. B R Ambedkar National Institute of Technology
Abstract:
2.
Service Quality Models: A Critical Analysis About Their Relevance to Supply Chains of Small-Medium Manufacturing Units
The IUP Journal of Supply Chain Management, Vol. XV, No. 1, March 2018, pp. 7-39
Posted: 10 Oct 2018
Surjit Kumar Gandhi
,
Anish Sachdeva
and Ajay Gupta
Dr. B R Ambedkar National Institute of Technology, National Institute of Technology (NIT), Jalandhar and Dr. B R Ambedkar National Institute of Technology
Abstract:
3.
Developing a Scale to Assure Service Quality to Suppliers Working with Indian Small and Medium Manufacturing Enterprises
The IUP Journal of Operations Management, Vol. XVII, No. 1, February 2018, pp. 7-33
Posted: 03 Oct 2018
Surjit Kumar Gandhi
,
Anish Sachdeva
and Ajay Gupta
Dr. B R Ambedkar National Institute of Technology, National Institute of Technology (NIT), Jalandhar and Dr. B R Ambedkar National Institute of Technology
Abstract:
4.
Commonality Amongst Various Lean Manufacturing Techniques: An Investigation in the Indian Automobile Industry
The IUP Journal of Operations Management, Vol. XVI, No. 2, May 2017, pp. 21-35
Posted: 31 Jul 2018
Rohit Sharma
,
Anish Sachdeva
and Ajay Gupta
Dr. B R Ambedkar National Institute of Technology, National Institute of Technology (NIT), Jalandhar and Dr. B R Ambedkar National Institute of Technology
Abstract:
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