S. Furaida

University of Indonesia (UI) - Department of Industrial Engineering

Depok, West Java

Indonesia

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Scholarly Papers (1)

1.

Measuring Customer Satisfaction and Service Quality in Automobile Repair

International Conference On Multidisciplinary Academic (ICMA) 2018
Number of pages: 6 Posted: 18 Oct 2018
S. Furaida, M. Dachyar and D. S. Gabriel
University of Indonesia (UI) - Department of Industrial Engineering, University of Indonesia (UI) and University of Indonesia (UI) - Department of Industrial Engineering
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Abstract:

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Customer Satisfaction, Service Quality, Automobile Repair