Vasileios Sagiadinos

Athens University of Economics and Business - Department of Accounting and Finance

76 Patission Street

GR-104 34 Athens

Greece

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Scholarly Papers (1)

1.

Measuring Service Quality From Unstructured Data: A Topic Modeling Application on Airline Passengers’ Online Reviews

Expert Systems with Applications, Forthcoming
Number of pages: 46 Posted: 10 Oct 2018
University of East Anglia (UEA) - Norwich Business School, University of East Anglia (UEA) - Norwich Business School, Ionian University - Department of Informatics and Athens University of Economics and Business - Department of Accounting and Finance
Downloads 4 (627,331)

Abstract:

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Electronic WOM, Unstructured Data, Service Quality, Correspondence Analysis, Structural Topic Model