Dimitrios Tsekouras

Rotterdam School of Management, Erasmus University

P.O. Box 1738

Room T08-21

3000 DR Rotterdam, 3000 DR

Netherlands

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Scholarly Papers (1)

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Scratch My Back and I’ll Scratch Yours: The Impact of the Interaction Between User Effort and Recommendation Agent Effort on Perceived Recommendation Agent Quality

Number of pages: 40 Posted: 10 Nov 2018
Dimitrios Tsekouras, Ting Li and Izak Benbasat
Rotterdam School of Management, Erasmus University, Rotterdam School of Management, Erasmus University and University of British Columbia (UBC) - Sauder School of Business
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Abstract:

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recommendation agents, perceived effort, perceived quality, social exchange theory