Ekaterina Astashkina

INSEAD

Boulevard de Constance

77305 Fontainebleau Cedex

France

SCHOLARLY PAPERS

2

DOWNLOADS

132

CITATIONS

1

Scholarly Papers (2)

1.

The Environmental Impact of the Advent of Online Grocery Retailing

Number of pages: 49 Posted: 03 Apr 2019
Ekaterina Astashkina, Elena Belavina and Simone Marinesi
INSEAD, Cornell SC Johnson College of Business and The Wharton School, University of Pennsylvania
Downloads 73 (320,221)
Citation 1

Abstract:

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Online Retailing, Food Waste, Grocery Delivery, Sustainable Operations

2.

Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform

HEC Paris Research Paper No. MOSI-2018-1313
Number of pages: 21 Posted: 23 Oct 2018 Last Revised: 27 Oct 2018
Ekaterina Astashkina, Ruslan Momot and Marat Salikhov
INSEAD, HEC Paris and INSEAD
Downloads 59 (355,097)

Abstract:

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workforce flexibility, decentralization, customer satisfaction, service operations, labor management, labor platforms, customer relationship management, business analytics